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Used 2017 GMC Sierra 3500HD Base Crew Cab Review

Consumer reviews

There are no consumer reviews for the 2017 GMC Sierra 3500HD Base Crew Cab.


Edmunds Summary Review of the 2017 GMC Sierra 3500HD Base Crew Cab

Pros & Cons

  • Pro:Impressive hauling and towing capabilities
  • Pro:Refined and quiet ride on the highway
  • Pro:Massive power from optional diesel engine
  • Pro:Solid build quality gives a high-end feel
  • Con:No telescoping steering wheel on some versions
  • Con:Rear visibility is limited


Which Sierra 3500HD does Edmunds recommend?

One of the most appealing versions of the 2017 GMC Sierra 3500HD is the SLT trim level, especially when equipped with the optional 6.6-liter turbodiesel engine. The SLT comes with items such as leather upholstery and power-adjustable pedals, and with the diesel engine you can tow almost anything you put behind it. Most of the functional items you'll need are standard or optional on the SLT, too, including packages such as the one for the Z71 suspension.

Full Edmunds Review: 2017 GMC Sierra 3500HD Crew Cab

What’s new

For 2017, the GMC Sierra 3500HD gets an updated version of its optional 6.6-liter turbodiesel V8 engine. It's more powerful this year, boasting a stout 445 horsepower and 910 pound-feet of torque. A revised hood-mounted air intake for the diesel engine is also part of the deal. Finally, the 3500HD gets a standard Teen Driver mode that allows owners to set parameters for secondary drivers.

Vehicle overview

With considerable capabilities and luxurious interior, the 2017 GMC Sierra 3500HD is an excellent choice for a heavy-duty truck. The revised, optional 6.6-liter turbodiesel V8 gives the Sierra HD massive towing and hauling power, too.

All heavy-duty trucks are chiefly concerned with towing and hauling, but the 2017 GMC Sierra 3500HD adds an extra level of luxury and modern tech. Sure, it excels at being utilitarian, but it's also really impressive when it comes to creature comforts. Available with two powerful engines and in several different cab configurations, the 3500HD can be tailored to fit your priorities, whether interior space, cargo room or maximum towing capacity. Ford and Ram also make robust pickups for extreme towing duties, but we think the 2017 GMC Sierra 3500HD is a strong all-arounder and a truck we'd definitely recommend taking a look at.

2017 GMC Sierra 3500HD models

The 2017 GMC Sierra 3500HD is a heavy-duty pickup truck available in four trim levels. The base version comes with basic equipment such as vinyl flooring and steel wheels but further up the ladder there's the SLE, SLT and the range-topping Denali which offer items such as a remote-locking tailgate, leather upholstery and navigation.

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You can choose from three cab sizes: regular cab, double cab and crew cab. All are available with two- or four-wheel drive and in either single-rear-wheel (SRW) or dual-rear-wheel (DRW, or dually) configuration. All 3500 Sierras come with a long bed (8 feet) except the crew cab, which in SRW form offers a choice of the long bed or a standard bed (6.5 feet).

For the buyer interested in a pretty basic heavy-duty truck, the base Sierra comes standard with a 6.0-liter V8 engine (360 hp and 380 lb-ft) chrome bumpers, 18-inch steel wheels, an automatic locking rear differential, xenon headlights, air-conditioning, a choice of cloth or vinyl upholstery, a 40/20/40-split front bench with a fold-down center armrest, power door locks, manual crank windows, cruise control, a tilt-only steering wheel, a 3.5-inch central display and a four-speaker (regular cab) or a six-speaker sound system with a USB port and an auxiliary audio input jack.

From the base Sierra on up, you also have your choice of engine. A turbocharged 6.6-liter diesel V8 (445 hp and 910 lb-ft) is also available, and it is paired to a different six-speed automatic.

Optional on the base Sierra 3500HD is a 7-inch IntelliLink touchscreen infotainment system that includes OnStar, 4G LTE Wi-Fi, Bluetooth, voice controls, satellite radio, Pandora internet radio and Android Auto and Apple CarPlay.

For a truck that feels a bit less bare-bones, you might want to check out the SLE trim level. It gets the base Sierra's optional infotainment items plus an upgraded 8-inch central touchscreen, 18-inch alloy wheels (single-rear-wheel models only), tinted rear windows, a remote-locking EZ-Lift and Lower tailgate, a rearview camera, remote keyless entry, carpeting, a 60/40-split folding rear seat, full power accessories, a leather-wrapped steering wheel, a 4.2-inch driver information display, a CD player and HD radio.

Further up the ladder (and our recommended trim level) is the SLT Sierra. On top of the SLE's equipment, it adds more chrome trim, foglights, power-folding mirrors, dual-zone automatic climate control, leather upholstery, eight-way power-adjustable and heated front seats (with power lumbar adjustment), driver-seat memory settings, power-adjustable pedals, a tilt-and-telescoping steering wheel, an auto-dimming rearview mirror, remote ignition and a 110-volt household-style power outlet.

If you want all the luxury features available on the Sierra, the Denali is the way to go. You get even more chrome accents, a spray-in bedliner, a power-sliding rear window with defogger, front and rear parking sensors, a navigation system, wireless phone charging, a Bose audio system, a configurable 8-inch driver information display, upgraded interior trim, ventilated front seats and a heated steering wheel.

If you want to pick and choose your options, many of the upper trims' extra standard features can be added to the lower trim levels in one of several available packages. Other option highlights, depending on trim level, include different axle ratios, a bed storage box, various tonneau covers, trailering mirrors, a sunroof, a Driver Alert package (includes front and rear parking sensors, lane departure warning, forward collision warning and a safety-alert driver seat), a gooseneck/fifth-wheel trailering prep package and a rear-seat entertainment system. Only available on the SLT is the All Terrain HD package, which includes 18-inch wheels, the Z71 off-road suspension, skid plates, front-and-rear parking sensors and a heated steering wheel. A separate Suspension package (available on the SLE and SLT) offers hill descent control, skid plates, specially tuned shock absorbers and unique styling tweaks.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2015 Chevrolet Silverado 2500HD (6.6L turbodiesel V8; 6-speed automatic). The Silverado is essentially the GMC Sierra's twin, and the 2500 shares most of its equipment with the 3500, so many of our observations will apply. Since 2015, GMC has updated the Sierra slightly, including this year's new 6.6-liter turbodiesel engine. We've updated our review to reflect those changes.

Driving

4.5
With 445 hp and 910 lb-ft of torque, the 3500's optional 6.6-liter turbodiesel V8 is right in line with its top competitors. Overall, the Sierra 3500HD is impressively composed and easy to handle when the road gets curvy.

Comfort

4.0
Everyday comfort in the 3500HD is pretty good overall. The seats aren't quite as comfy as those in rival trucks, but they're still quite nice. We are impressed with how quiet the cabin is.

Interior

4.0
There are high-quality materials, a large amount of space and plenty of storage areas inside the 3500. We love the optional damped tailgate's action, as well as the integrated bumper step.

Utility

5.0
Few owners will ever get near the theoretical tow limit of a truck as capable of the GMC Sierra 3500HD (in most places, you'd need a commercial license just to tow that much). However, with its newly revised diesel engine it has some of the top towing numbers in the class.

Technology

GMC's IntelliLink infotainment system was improved in 2016 with faster processors and Apple CarPlay and Android Auto functionality. The navigation display similarly impresses with easy address input and readable graphics.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2017 GMC Sierra 3500HD in Ohio is:

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