2024 Genesis G80 Consumer Reviews
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We have a limited number of reviews for the 2024 G80, so we've included reviews for other years of the G80 since its last redesign.
Decent vehicle, terrible service
Eileen M. , 12/05/2022
2022 Genesis G80 3.5T Sport 4dr Sedan AWD (3.5L 6cyl Turbo 8A)
24 of 24 people found this review helpful
Purchased a new 2022 G80 in April. The Genesis G80 is a decent vehicle but mine had a few issues. I live in the desert and the biggest problem happened when running the navigation. It caused the back of the display (facing the front windshield) to get very hot. So hot I could burn my hand by touching it. I'm guessing that was what caused the display to shut off. I had to pull off of the freeway, wait until the display cooled off then turn it back on. I wasn't able to verify this because I couldn't reach the service department of the dealership I purchased the vehicle from. The dealership was the biggest negative of owning the vehicle. It shared space and staff with Hyundai. If Genesis is going to claim to be a luxury brand, their dealerships need to catch up and treat their customers like BMW, Mercedes, and other luxury brands do. Answering phones, responding to emails, having loaner vehicles available after being reserved, and greeting customers politely would be a start. I was so fed up with the treatment by their service department that in November I traded the G80 in for an established brand that understands the needs of their customer base.
Better with each mile
Brian U, 04/06/2022
2022 Genesis G80 2.5T 4dr Sedan AWD w/Prod. End 02/22 (2.5L 4cyl Turbo 8A)
22 of 22 people found this review helpful
Compared a ton before buying. Perfect amount of room for my 6’ 3 frame. I measured noise and ride quality of 7 cars. This was third best behind G90 and BMW 7. Haven’t had a stiff or sore back since driving this for 3 weeks. I’m surpassing mpg estimates (29.5) in the 2100 mi so far. The 4 cyl feels like a V6. Only complaint is no ergo motion seat for passenger.
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Love this car
Jake, 04/08/2021
updated 04/09/2024
2021 Genesis G80 2.5T 4dr Sedan AWD (2.5L 4cyl Turbo 8A)
27 of 28 people found this review helpful
The new2021 Genesis G80 is a work of art. Styling awesome, features exceptional, ride quiet, comfortable, good handling and acceleration. While early in ownership, this car is exceptional for price. Warranty is better than competitors, service included, list goes on. This is impressive.
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poor service with continued issue with car
Tunaman, 11/18/2021
2021 Genesis G80 2.5T 4dr Sedan AWD (2.5L 4cyl Turbo 8A)
27 of 28 people found this review helpful
I purchased a new 2021 black Genesis G80 in February 2021. I put a very small amount of mileage on vehicle as at the mid-November I have 5200 miles. I had an issue while driving on the highway at 65 MPH and the emergency braking came on, locked the steering wheel and started to swerve on its own. I immediately took it into the local Genesis dealer where I had purchased and, they kept it for 5 days and stated they could not replicate the issue. I took it on vacation 300 miles and it worked fine on the way to our destination, but on the way back the incident happened 2 more times. I called the dealership and they asked that I bring it in again. I did and now 3 days later, they state the can not replicate the issue and have to go to Genesis engineering to ask if more cases of this. I have also service the vehicle at 3750 miles. The offer of service when purchased was they would drive you a loaner and pick up the car from you for service. So far no one has been available to pick up the car or bring a loaner. Actually no loaner has ever been available. I am awaiting to see if it can be fixed, if not I will be applying under the lemon law as the car is unsafe for driving. All the cases I was driving roughly 65 MPH, going straight and not close to another car. Very poor overall service. I have had a few sonatas and they have all been fine and this is my second Genesis and I am very disappointed.
Outstanding Car!
James, 10/08/2021
updated 06/13/2022
2021 Genesis G80 3.5T 4dr Sedan (3.5L 6cyl Turbo 8A)
14 of 14 people found this review helpful
The technology and build quality on this car are superb. I have a 3.5L Prestige. It got 30 mpg on a 600 mile trip recently. Smart cruise and driving assist are great. This is my 3rd Genesis and by far the best. Love the Lexicon sound, adaptive suspension and the styling. 6 month update. Car is excellent in styling, performance and features. The sunroof snaps and pops over bumps and uneven pavement. This ruins the luxury car experience. Genesis needs to update their engineering g and quality to play with the Japanese and Europeans.
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- Reliability
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