Used 2014 Ford Focus SE Sedan Review
Consumer reviews
Read what other owners think about the 2014 Ford Focus SE Sedan.
Most helpful consumer reviews
Don't Be Fooled--It's JUNK
D. Liebling, Kansas City, MO, 04/21/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
No matter what propaganda you may hear about the dual-clutch automatic, STAY AWAY.
My 2014 started to exhibit intermittent, severe chatter/shudder/slip/gran/noise shortly after I bought it.
Pulling out from a stop is problematic to the point of being unsafe, as you never know what the trans will do.
Dealer applied several software updates over the next 18 months.
Ford Customer Service … indicated they would pursue the issue until I was satisfied.
Didn't happen.
As the miles and months and repair attempts accrued, dealer and Ford interest waned.
One day, Ford CS simply announced, "Dealer says car is normal... There will be no further repair attempts nor trade/buyback assistance.
"Coincidentally", this happened as the car was about to become eligible for Lemon law arbitration.
Neither Ford nor the dealer have acted in good faith re this vehicle.
Ford has finally acknowledged the DCT is a failed design--They are eliminating in the near future.
That might help future customers but leaves the tens of thousands of us with the current model with a vehicle that is undriveable and unsellable and has a horribly suppressed blue-book value.
Ford has not acted honorably nor professionally in this matter...
Don't expect them to do any better when you have problems in the future... BUY SOME OTHER MAKE VEHICLE.
AVOID FORD
FORD'S REVENGE ON AMERICA
HARRY BERGER, Miami, FL, 09/16/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
After 73 yrs I thought I would treat myself to my first new car ever. Bearing in mind we were a ford family since 1947 and I drove a 2004 mercury marquis for 11 yrs it was reasonable to think buying a new ford from wayne akers ford in lake worth florida was the right thing. I bought a new focus and after 10 days and the trans locking up 4 times in 400 miles I returned to the … dealership to uplift this deal. They pleaded with me to take another new 2014 ford focus same model same deal same price after 4-5 hours of fighting with them they convinced me to take another . I went along with their offer ..... But when I was presented with a bill for around 2400.00 I insisted they call me a cab . As I refused either to take mycar back and or accept their offer of "Even exchange" with a diff of 2400. They reduced it to 1200....No thank you then 600 . After 6 hours of fighting I agreed to 400. The next morning I woke up and checked the "Very same car" not to be so they substituted a much cheaper model over a 1000.00 cheaper I drove to the dealership and they refused to acknowledge this.. (oops I am a retired mechanic had my own shop) so off to small claims court their attorney claimed they made a mistake and pleaded with me to accept 1500.00 so they did not want to go in front of the judge. I lost 325.00 on the filing fees. The new focus was better the transmission did not lock up but jerked hesitated late and early changes car jerked violently when I went to the dealer a good few times their standard response "We could not duplicate problem" eventually the loud banging the dealer could not deny they replaced the trans. As for the very very poor gas mileage 16-18 mpg they told me they checked and I was getting 29.5 mpg I decided to make a pictural history everytime I filled up 3/4 tank 1/2 ank 1/4 tank and the comp proved that I was getting barely 17/19 at best I advised the dealer that the violent jerking was affecting my spinal surgery which the neuro surgery determined I was permanently disabled . After 2 yrs of very bad service horrible horrible car . I traded it in for a 2013 ford fusion landed costing me over 21000.00 for a car that should be crushed recalled ford screwed up 2013/4 ford focus and costs americans millions of dollars in fords screw up possibly worse than the ford pinto or the edsel
UPDATE AFTER PAYING 400.00 (WHY FOR AN EVEN EXCHANGE ) I RECEIVED A NEW EVEN EXCHANGE ONLY TO WAKE UP THE NEXT MORNING TO FIND IT WAS A STRIPPED DOWN MODEL. I RETURNED TO WAYNE AKERS WHO DENIED THEY HAD GIVEN ME A CHEAPER MODEL RESULTING IN ME TAKING THEM TO SMALL CLAIMS COURT WHERE I WON MY CASE THEY EVENTUALLY REFUNDED ME 1500 I LOST THE 400.00 AND THE FILING FEES
THIS NEW FORD FOCUS REQUIRED A NEW TRANSMISSION AFTER A FEW THOUSAND MILES THE GAS MILEAGE WAS AROUND 15/6 MPG
I ASKED THE WAYNE AKERS SERVICE DEPT ABOUT THIS DESCREPENCY RE GAS MILEAGE AND WAS TOLD IT WAS THE EPA THAT STATED THE GAS MILEAGE TO BE 20/24 NOT FORD . AFTER MY FOURTH VISIT TO THE SERVICE DEPT I WAS DESPERATE TO GET RID OF THIS PIECE OF JUNK I TRADED IT IN ON A USED "FORD CERTIFIED" FORD FUSION WITH 28,000 MILES THAT SHOWED FORD HAD INSTALLED A NEW ENGINE AT 5000 MILES I LOST A FURTHER BUNCH OF MONEY AND PAID ANOTHER 5000 .00 (I BELIEVE ) TO BUY AN OLDER CAR THE LOSSES WERE MOUNTING REAL FAST
NOW AFTER 8000 MILES ON THE FORD FUSION THE TRANSMISSION KICKS DOWN HARD I TOOK IT BACK IN MARCH 2020 AND WAYNE AKERS REFUSED TO TOOK A LOOK TELLING ME THAT THEIR WORKSHOPS WERE SO SNOWED DOWN WITH TRANSMISSION WORK "COME BACK IN A COUPLE OF MONTHS
AS A RETIRED MOTOR MECHANIC I AM AMAZED AT THE SUBSTANDARD VEHICLES FORD MOTOR CORP IS PUTTING OUT SHAME ON THEM
1st FORD and NEVER again!
Jenni, Boise, ID, 04/22/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
Transmission issues just like everyone else! Mine has been replaced 3x and updated 4x... all under 25k miles. It takes a few thousand miles to act up again but it will! If I shifted a manual car the way this car shifts, I should never drive a manual. I just don't feel safe in this car, at times it has a delay in reacting to the acceleration. Other times I can feel a drag in the … take off. I currently have a file open with the BBB to get this car bought back or at the very least allow me to pick an other car on the Dealership lot and lets trade keys! Ford offered me 1 month of my car payment. I DO NOT want money.. I just want out of my car! I have a pending appointment with Arbitration on May 6th and I am also taking the car back to dealership to have transmission tested again on April 30th!
Ford Focus & Fiesta - JUST SAY NO!
a76austin@gmail.com, Arlington, TN, 10/13/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
Update to original review: car has now had transmission pulled twice, with clutches replaced both times, and more than 3 more visits to reprogram transmission, essentially not fixing the issues on any visit. The A/C quit working at 60,000 miles, right past the warranty period, and now having numerous electronic issues from the radio to the windows at 70,000 miles.
Original review: … First, I purchased the 2013 Ford Fiesta (Brand new). Went in for transmission repairs FIVE times. (Lurching, jerking, hesitation, failure to switch gears, and finally stalling out). The dealership kept telling me it was fixed each time. They gave me the run around until I was worried my warranty would run out before they actually got the problem fixed. So thinking I got a lemon, I traded it in for a new 2014 Ford Focus. This one is even worse. Same exact transmission problems. Shutters terribly when trying to switch gears, will stall out trying to upshift, and then suddenly LURCH forward with the RPM's going to 6,000 almost 7,000. Power will stall out when merging onto the highway. Has nearly caused numerous accidents. Not only are these cars poor quality, they are very dangerous and hazardous to drive. When the light turns green, and your car stops mid-intersection with oncoming traffic, and then suddenly lurches forward at top speed, thats a problem. I am currently waiting on my second repair for my Focus, and have been told by the dealership that the clutches for the transmissions are on 8-12 week backorder. Not sure if this transmission will even last that long. The car has 31,000 miles, issues started at 15,000. Have spoken with the class action attorney in California, and a lemon law attorney here in N.C. My advice if you get/have one of these cars, KEEP and collect ALL your repair records. The lemon law attorney here told me that Ford has been VERY slow, much more slow than other manufacturers to even respond to their lemon law complaints, because of the sheer number of them coming in. So in my opinion, stay away from Ford all together. I know I will from now on.
Edmunds Summary Review of the 2014 Ford Focus SE Sedan
Pros & Cons
- Pro:Nimble handling
- Pro:refined and quiet ride
- Pro:strong engine
- Pro:stylish and well-made interior
- Pro:abundant list of upscale and high-tech options.
- Con:Infotainment controls are finicky to learn and use
- Con:backseat is a little short on legroom
- Con:quirky automatic transmission response.
Full Edmunds Review: 2014 Ford Focus Sedan
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2014 Ford Focus in Connecticut is:
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