Used 2016 Ford Flex Wagon Consumer Reviews
Used Flex for sale
Serious issues!
Marie, 06/30/2016
2016 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
45 of 74 people found this review helpful
I have always loved Ford. We have owned an Expedition, 2 different F150, F250 and now the Brand new 2016 Flex. I will never again buy a Ford. I have been broken down 5 times in the first 6,000 miles. The car suddenly losses the ability to accelerate, very unsafe. First time it happened I tried restarting the car but it didn't help. I had ford roadside tow the car to the nearest dealer. I was told by that dealer they see it has a code, the throttle body was the problem. But when they test drove the next day it accelerated fine. Which ment they wouldn't be allowed to fix it by Ford motor company unless it continues to happen. I called the dealer we bought it from. They were very kind and said they would order the new throttle body and to keep driving the car. I was told it would be best for the warranty if it continues to happen. Well today my car broke down 4 times!! After the 3rd power loss I tried to have it towed to the dealer that already had a part on order. However I was told it had to go to the nearest Ford. I was so upset I hung up and decided to try to make it home to have my husband follow me to the dealer we were already working with. I was driving past the nearest ford on my way home. So I stopped and explained the problem and that I felt unsafe driving. I was told they couldn't take the car for repair if another dealer already ordered parts, they also said they were not able to help me get it to the other dealer maybe 20 min away. I was told to drive it on back roads and that it shouldn't keep happening. Well I tried but when it broke down during rush hour for the fourth time only a few miles down the road. I had the car towed to the dealer that had ordered the parts. No new car with 6,000 miles should break down 5 times! No car company should the car must to go to the nearest dealer and when it gets there refuse service. Parts are back ordered for weeks but I won't be driving that car. It is an accident waiting to happen. Shame on Ford!! It also has problems with the suspension, it will be getting looked at for that for a third time! They can hear the problem with the suspension but can't find it. I hate my flex. Worst car I have ever owned. Horrible service from manufacturer. We had isseus with past cars but Ford was always amazing and took care of any problems. Not sure what has happened to ford, but I won't be buying another ford. And I hope their lemon doesn't cause my family to get in an accident! Buyer be ware!!!
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Great car that is ahead of its time
Eric Hoff, 02/20/2018
2016 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
3 of 4 people found this review helpful
Great storage. Nice ride. Wounderful family vehicle highly recommended. Get the eco boost all wheel drive for a sporty drive
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2016 Ford Flex for sale near you
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- Limited Wagon w/EcoBoostMSRP: $9,995278 mi away
- SEL WagonMSRP: $12,900330 mi away
- Limited WagonMSRP: $11,676466 mi away
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2016 Ford Flex Limited "My Superman!!!"
Samm Brandon, 06/03/2017
2016 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
4 of 6 people found this review helpful
I have had numerous vehicles, (i.e.: Chrysler, Dodge, Jeep, & Honda's). I have been dreaming about getting a Ford Flex because I love the size and when I first drove a vehicle at age 18, I took my drivers test with a 1975 Chevy Impala Wagon, and passed the test with 100%. I love the larger vehicles because I feel safe in them, and with my 2016 Ford Flex Limited, I love the ride, and it so far hasn't had any problems. When I bought the vehicle as being used with close to 18,000 miles in it, I looked into the VIN# to see if there were any "Recalls" in it after I had bought it, and yes it had maybe 1, and that was the Throttle issue, so I took it in to the Ford Dealership, but I bought the vehicle at a Chrysler Dealership within the same city, but, it was still in it's "3 Year/36,000 Mile" warranty, and FORD took care of the issue, and it only took about 1.5 hours to fix and replace with a new one. So, I was told by the FORD dealership, that they are suppose to take care of the vehicle no matter where you buy it previously if "USED" and they are responsible within the "3 Years/36,000 Miles" warranty, but if you bought the extended warranty, then the dealership where you bought it at for the extended warranty, they are then responsible for the issues that needs to be fixed after the "Original" warranty is over. But, I went to the state of Virginia for a visit this 2017 for 2 months and I drove there with my husband, and 2 dogs, and our luggage and then some, and the car didn't at all have any problems after I had the "Throttle Recall" fixed and replaced. I made sure that the recalls were all fixed and replace even before I went on our trip. When I bought the vehicle, days after, I went back to the dealership where I bought it at, and they told me as well, that Ford would take care of the recalls and issues within the first 3Years/36,000Miles original warranty, and when that's over, since I bought the extended warranty from a Chrysler dealership that they would then take over with repairs and issues with the vehicle. But, I had the Ford Dealership put "Full Synthetic Oil" in my vehicle because first, the engine oil lasts longer instead of going every 3,000 miles to get it replaced, I can actually go every 6,000-8,000 miles every time. I also use 89 as my gasoline in my vehicle so it performs better without the extra additives the 87 gasoline receives. So, I made sure before I left for my long haul across the United States that my vehicle is "Sound" and "Without Issues" during my drive. I have been back since and I am still loving my 2016 Ford Flex Limited, in the Magnetic color. For everybody, when you buy a vehicle, whether it's New or Used, you should check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. I felt bad for the person who left the review that her Ford Flex wasn't new anymore after 6,000 miles. If her and her husband did their due diligence regarding the VIN# and Recalls, then they wouldn't have this issue. For all of the vehicles I've had in the past, I always look into the VIN# and reviews from other people from other websites and if the vehicle isn't as good, then I wouldn't buy it. Again, I have been dreaming about buying a Ford Flex since it first came out, and now I have one, and am loving every moment and drive with it. Although, I wish there was a used Ford Flex with the EcoBoost engine in it, because I love the speed and my vehicle only has the regular V6 but, I still do love it. Hope this review helps with future customers and with the FORD FLEX.
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best cae ever
STAllen, 02/27/2024
2016 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
1 of 1 people found this review helpful
This is my second Flex - first was used and loved it! So bought this one new. Lots of pep, great room and is perfect for my dogs too! Truly the best vehicle I have ever owned.
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nightmare on wheels
chevy from now on, 06/30/2020
2016 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 16 people found this review helpful
This car has been a personal nightmare. The cruise control wants to kill the transmission because it can't make a small rolling hill. The car will downshift a minimum of twice to three times just to maintain speed for a 200 foot length incline. So the general car ride you are constantly feeling acceleration or deceleration because the engine (cruise control) cannot maintain speed control unless it's perfectly flat. The safety features cause constant grief. First the car has to be in park to unlock anything. Which causes grief anytime a person is trying to open the trunk when I pull up to pick another person up. The doors also constantly locking themselves so that I am afraid to close the doors if the vehicle is running and I need to step out for a minute. The seat belts suck, I have one that doesn't recoil when you unclamp it. Which even the unclamping button for the seatbelt rips out my fingernail when I go to use it to lock or release the seatbelt. Then you have the push button to start the car feature has been the absolute worst. First, it doesn't have the standard selections that you would have with turning your key (accessory, on, off). Instead you press the button and try to get into the desired mode. Which you had best only want that mode for a small time limit, because the car will decide to shut off randomly if a few minutes pass. Then the keychain has a hard time 'detecting' to even start the car. I have replace the battery multiple times in hopes that might of been the problem. Unfortunately, the only problem was the keychain was absolute garbage and has drained the watch battery in the keychain 4 times in six months. The car also eats tires quicker than any car I've ever owned and I've had several (15+ in my lifetime). The alignment for the tires also gets knocked out, which the ford dealer wouldn't even admit. Even though the car was shaking violently, I guess that's how ford thinks their cars are supposed to run? I did eventually find a shop that did a realignment job and fixed this after a bit of grief. Then the next complaint is that the car is inconvenient to work on to do simple tasks such as change my own oil. The car has additional covers on the engine that has to be removed just so I can get to the oil filter and drain plug. I'm not sure what I would do if I didn't own my own car lift. The glovebox storage is also small and always has trouble latching due to the locking mechanism in place. About all I can have in my glovebox is the owners manual. I will never buy another ford in my life due to this car.
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