Used 2002 Ford Explorer Consumer Reviews
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moving on up from 81 chevy blazer,first luxury car
we just brought our explorer from dearship, its only had 58000 mile on the engine. By looking at you would think it just came off the assembly line. We love it. This are first luxury suv in twenty five years of marriage. I am married to retired car parts salesman and he didn't say one word about the cost of parts for explorer. Believe me first time ever!! Every other suv I thought about buying never ending. My husband now refuses to drive the old chevy which we still have.Hes in love with our car. its is gas hog, but after driving uncomfortble suv for nearly 15 years. The trade up was well worth it. Now I know we have dependable car going over colorado winter passes
Too many problems for the price
Passenger window motor went out, cd's get jammed in player. One cylinder (think thats what its called) went out at 55,000. Then appeared a long crack in the hatch rear trim (and no it's not the liftgage that was recalled). Then at 70,000 miles I had to get my transmission rebuilt. My mechanic showed me the parts and told me they were crap. Trying to cut corners and save money I guess. Like Ford wasn't making enough off of $32,000. Then at 78,000 it happened again-and by the way I baby this SUV and do all maintenance as needed. Transmission again but this time my mechanic couldn't find the exact problem in the transmission- had to put a new catalytic converter in among some other parts. Geez
- XLS 4dr SUVMSRP: $1,999274 mi away
- Eddie Bauer 4dr SUVMSRP: $5,990362 mi away
- XLT 4dr SUVMSRP: $5,490362 mi away
The Last Ford Product I'll Ever Own
The problems with this 4 door 4wd XLT started exactly 2 months after the warranty expired. First I took it back to the dealer for a recall on the back window. They replaced the rear window and when I went to pick up the vehicle the back window exploded into a million pieces. Since then the rear wiper motor, front wiper motor, driver's power window switch, front brakes, and 4 tires have had to be replaced. All the repairs came out of our pocket. The dealer and Ford's "Customer Support Center" were a joke. I've had Nissans before this and it looks like I'm going back.
A Great Value
I was very skeptical about owning a Ford due to all the concerns about reliability and depreciation. The newly redesigned Explorer definitely proved me wrong. This vehicle is a very good value for its price. It's not fancy, but very utilitarian (as an SUV should be). The fuel economy is actually not too bad for its size (I got 20.5 hwy and 15 local). Loved all the different compartments in the cargo area. Ride is somewhat truck-like but seats were comfortable and this was our "go to" roadtrip car. Didn't have too many problems with it except for the recall about the hatch (which was noisy over large bumps). Exterior clear gloss paint started fading around the windows after 5 years.
Extreme dissappointment
I've been a Ford man all of my life; until now. Should have read the reviews before I bought it. What a mechanical piece of crap. Afraid to even drive it, wondering what is going to need repairs next. Door ajar light comes on for no reason, 4X4 is locked in low. Was going down the road at about 25mph in 4 auto when low locked in. Thought I had dropped the motor and tranny on the ground with the violent shifting that occurred.I'm just glad no one was behind me when it happened. Rear axle bearing noise, front wheel bearings bad, broken panel under rear window.It seems my vehicle has all of the problems combined that I've read on this and similar websites.Ford should be ashamed of themselves.