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Used 2002 Ford Explorer Consumer Reviews

4.0 out of 5 stars
387 reviews

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1.75 out of 5 stars

listen to the consumer!!!

exploderdriver, 05/28/2004
2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

This vehicle has had numerous problems similar to those mentioned throuhout these consumer reveiws (transmission, rear-end noise, back glass, etc...) Obviously these are common problems; however, Ford or any of their dealerships will admit to any of them, or try to fix them correctly. A few recalls would solve a lot of problems! By the way...if you live in Knoxville, TN....stay away from Lance Cunningham Ford, and Ted Russell Ford! Their service dept's. are the pits!!!

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4.88 out of 5 stars

So far so good

DBOWEN, 09/20/2002
2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

We were looking at another minivan when I suggested to my wife an SUV. She liked the idea of a 3rd fold-down seat for storage and 4WD. We looked at the expedition but it was too big and settled on the Explorer. This car is fun to drive. ALthough less room than a minivan, it handles great and the kids love to ride in it. I looked at other SUV's and they just weren't safe enough. Explorer is alot of car for the money. Wife loves to drive it now too.

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3.5 out of 5 stars

Do not buy this car!@!@!

v8 explorer, 06/04/2004
2002 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

We bought our Ford 2 years ago and we had to replace the front bushings,the cluster(odometer) and the back seat window because it went bad. My car is back in the shop because the transmission is slipping. Of course there is nothing to do about the transmission they say and that I need to spend 160.00 to change the filter and fluid. It isn't due for that. So I guess I will wait until it totally breaks down. I would never buy this car. I am going back to my Tahoe when the 100,000 mile warranty runs out. I have to keep it until then.

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3.5 out of 5 stars

Probably not with the $$

Roadtripper, 06/19/2004
2002 Ford Explorer Limited 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

Several issues from the start, power seats broke, stereo didn't work, moon roof track broke, auto seat adjustment broke and this was all with the first 5,000 miles. Power steering replaced at 20,000. Purchased extended warranty to 75,000. Started taking to dealer at 56,000 for sound of gear grinding. Dealer unable to locate problem for 5 visits. At 75,500 dealer locates problem and refused to cover, new differential, $1,000. Ford states it is up to dealer as to coverage. Automatic transmission needed replaced at 76,000. Probably 80% of driving is highway. Not a dependable vehicle.

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4.5 out of 5 stars

more "premium" than expected

pooldude, 06/08/2002
2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)
0 of 0 people found this review helpful

I've just leased an "02 Explorer (XLT, V8, leather, moonroof, 3rd row, Sport pkg.), and left the dealer less than thrilled. I was disappointed at not being able to lease a more premium suv in my business, and I settled for good old Ford. Some 200 miles later, I find myself grinning alot, driving as much as possible, and wondering "WHAT WAS I THINKING???". My new sled amounts to nothing less than a combination of performance car, tow vehicle, mini van, trail runner, and stylin' cruiser. Everyone admires and respects her. I think I'm falling in love.

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