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Used 2017 Chrysler 200 Consumer Reviews

3.8 out of 5 stars
64 reviews
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We have a limited number of reviews for the 2017 200, so we've included reviews for other years of the 200 since its last redesign.

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Pros
Cons
1 out of 5 stars

NOTHING but problems starting at 20k miles!

amw0426, 11/24/2018
2016 Chrysler 200 Limited 4dr Sedan (2.4L 4cyl 9A)
57 of 59 people found this review helpful

This vehicle has had issue after issue. It began with horrible shifting and jerking of the transmission - causing me to think I'd been rear-ended on several occasions due to the severe jolt. The problem could not be replicated the first couple of times I took it in for service at the dealership. -Though it happens EVERY time I drive. Finally, after the third or fourth time I took it in - I was informed that ALL FOUR MOTOR MOUNTS WERE BROKEN! They believed me at that point! They re-flashed the software and said it was fixed. It was not. I was forced to pay a $100 deductible so that it would be covered under the warranty later on. It made no sense to me, but I paid it anyway. Since then, this 2016 vehicle - has had NOTHING but problems. Transmission problems - continuous Thermostat had to be replaced Bad airbags and constant notification alert and light - occured at 37k miles (1k post warranty coverage!) $126 for them to tell me it would be a $500+ fix Compressor came apart internally Condenser went out Serpentine belt broke Wheel hubs - all four are going out according to the dealership - no doubt this is due to the havoc the jerking of the transmission causes. NOW: The starter went out two days ago and smoke billowed from under the hood at the same time. The dealerships wants to charge me $1000 to replace the starter so that THEN they can determine what else is wrong and caused the smoke and noise while driving to work that morning. Plus the fee for diagnosis of approx $150. I've since contacted Chrysler and an agent will get back to me on Tues or Wed of next week. Meanwhile, I have no car, nor a loaner vehicle since the dealership didn't have any available. I was informed I could rent a car and be reimbursed as applicable - so, if that means if they decide to.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great car

Brian, 06/13/2016
updated 08/22/2016
2016 Chrysler 200 Limited 4dr Sedan (2.4L 4cyl 9A)
92 of 97 people found this review helpful

I really hesitated buying this car given the reviews of the 2015 and the transmission issues people reported; even with over $10,000 in discounts and incentives. Eventually I had enough of my Elantra and figured I'd go for it. I am VERY glad I did. There really is a lot to like in this car. It rides great, it's very comfortable, and the gas mileage is remarkable. I'm getting 33 mpg in mixed driving. Some of the drawbacks are there. You have to duck a bit to get in because of the styling, but my Elantra had similar styling so I'm used to that. The rear seat has a little less leg room than the rest of the class, but the only person I regularly put back there is my 9 year old daughter and she's comfortable so that's not a problem for me. If you have a couple of 6 ft. plus people you regular carry back there make sure you bring them on the test drive. Also, the A pillar is a little bulky, but it was so big on the Elantra that I could have lot an elephant in it, so again, I'm used to it. The only picky issue I would change is that each time you drive it you have to turn the cruise control on. It would be nice if it stayed on. It seems that Chrysler has mostly solved the transmission issues or I was lucky enough to get a good one as mine shifts smoothly and most shifts are imperceptible. Shifting from first to second at low speeds can be a little bigger of an ordeal than necessary, but not so much as to go online and complain about it. Chrysler's issue as I see it, is that they're always in a hurry. Back in the 80's they NEEDED the minivan to keep the company afloat. Then in the mid 2000's they NEEDED the 300 to keep going, and a couple years ago it seems they felt they NEEDED the 200. Because of that rush there were some regular mechanical issues with the 2015 that could have been solved by waiting 6 months to launch the vehicle. Now it would seem that either I have a good one, or those problems are mostly behind it. From my experience with my 2016 I wouldn't hesitate to recommend it to anyone from a quality standpoint.....but ask me again in 50,000 miles, and again 50,000 miles after that. It's not a perfect car but it is a pretty good one and it fits me and my family just fine. Especially given the ENORMOUS rebates available now you owe it to yourself to go drive one if you are considering a mid size car. Just remember with huge rebates comes huge depreciation. Get gap insurance and plan to keep it for the long haul. UPDATE 8/20/16: I have about 4500 miles on the car and I wanted to update my review. Everything is still going great with my 200. Some of the drawbacks are still there; the rear seat didn't get any roomier, but my daughter didn't get much bigger either. I still have to dip down a bit when i get in, but it's still not a big deal to me. The cruise control switch still doesn't stay on when you turn the car off, but I've mostly gotten used to it. Overall it's still doing great. I had mentioned that some shifts could be rough and indeed they still can be. The switch from park to drive can be a bit rough. Generally however I have gotten used to how to apply the throttle to mitigate most of the rough shifts. It's a quirk but one that is generally manageable. That's something I'd like to expand upon. The 200 may not have the best test results at the track and because of that it doesn't get great reviews by the experts, but for day to day, go to the grocery store, go to the golf course, drive to work needs, it's perfectly fine. Some of the quirks are noticeable on a test drive, but are something I've gotten used to and not something I would even consider a problem at all. I dare say that if I gave you my keys for a week you would notice some quirks immediately, but after the week is over most would not be a huge issue. Some things may be, if you regularly shuttle around tall folks in the back it may not be the car for you, but overall I think 90% of people will find that it meets 90% of their needs. No maintenance issues except I'm going in for my 5K service shortly. And gas mileage is still great; generally around 32-33 combined and easily pushing if not exceeding 40 on the highway. Overall still going great especially for getting such a great deal; over 10K off the sticker price. I'll try to keep updating this review, maybe at 10K intervals or so.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

An accurate review from an OWNER

Ernie, 10/30/2016
2016 Chrysler 200 LX 4dr Sedan (2.4L 4cyl 9A)
55 of 59 people found this review helpful

my credit is not good and it was hard finding a used car that was in great shape. After 5 hrs I was ready to give up. Then they bring out this 2016 black chrysler 200 with 10k miles. I drove it and LOVED the experience. I was approved and because they used the same bank as the one I financed my ford in, I was able to get it with NOTHING down. I've had it for 3 months now and I have to say, I LOVE this car. FIRST the drive... I sometimes think my car is off when I'm waiting at a light because it's very quiet but it roars if you mash the gas peddle. It's such a smooth drive and the seats are comfortable. Sometimes my wife drives it and I end up falling asleep. The gas mileage is okay. I just tried ethanol e85 gas after I found out it can take it. Needless to say the milage is much better and the gas is cheaper! Inside the car is great too. Volume and station control are behind the wheel. USB ports, cup holder that slides and reveals a hidden compartment aka STASH SPOT, LOL. Love the touchscreen and my xm/sirus radio. Climate control is amazing as well. Other than the gas which now is better with e85, I can't think of anything that I DON'T like about the car. Beautiful headlights and a beautiful body, I get compliments about my car. I read some reviews and laughed. A guy said he was 5'10 and heavy and it was hard for him to get in and out the car? I'm 5'11 240 lbs and I have no problem. Maybe is seat was to high, and you can change the elevation of the driver seat..some ppl don't care to look at these details and judge it. YOU have to own a car, not rent it, to get a review that is worth reading. I mean, like others have said,I see this car everywhere. if it was a lemon or a bad car,we wouldn't be seeing them a lot.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

A Sporty Sedan That Delivers

Bill Tabor, 07/24/2016
2016 Chrysler 200 Limited 4dr Sedan (2.4L 4cyl 9A)
24 of 25 people found this review helpful

Had just purchased this vehicle on July 15th 2016, and at time of purchase really didn't know much about it, but considering the great looks inside and out, a great warranty, and of all the bells/ whistles this vehicles came with, although a little more expensive than the Ford Fusion and other vehicles in its' class, its' cost was justified depending on what you were looking for in a new sedan. The exterior of vehicle is sporty and luxurious in appearance, great body fit, and a flawlessly applied metallic clear coat paint job, not the case of which I ran in to w/ other new vehicles that I've purchased in the past. Entering the vehicle can be a tight situation depending on your height, this is due to the 200 sedans low roof line which is low/ slopped, and further creating a space/ headroom problem once inside the vehicle for driver/ passengers six feet and taller. Once inside/ seated I found the design and quality of materials used to make up same was of higher quality vs. competitors, again it was a mix of sport/ luxury which complimented overall appearance of vehicle inside/ out. The seating was very comfortable and supportive, and making long drives less stressful and satisfying, and short drives fun. The dash/ console are cockpit like design, and a dial for gear selection inspired by jaguar has taken the place of the traditional hand shifter. Placement of instrumentation is good, all is within easy sight for driver. Lighting of same is a nice touch that is easy on the eyes/ enhances the driving experience when driving at night. What I am disappointed in are the speakers for stereo, I love music and these speakers are only adequate, I soon plan to replace them w/ aftermarket speakers of higher quality/ function. The sliding arm rest on nice sized floor console between driver/ passenger was a nice touch/ convenient, and since my limited lacked to presence of a cd player inside the console will be the right place for me to have one installed. Noise level inside passenger compartment while in operation is near zero other than the normal/ anticipated road noise of tires which is hard to muffle on any vehicle. Wind noise is absent, ride is super smooth, steering precise along w/ a good feel for the road. Yes, the interior of the Chrysler 200 is smaller/ cramped than Ford Fusion and others, but once inside it's a great driving experience, up-scaled and nice to be in depending on what you're looking for in a sedan as this sedan is not for everyone. Trunk space is large for a sedan of this size, and just getting back to one more exterior feature that I love is the projection headlights that automatically self adjust for night-time driving. Despite past complaints of the 2015 200 sedan of computer improperly processing commands to the 9 speed automatic transmission while in operation and creating an unpredictable driving experience, ie; lack of acceleration, hesitation of transmission to shift and adjust to normal driving conditions during city/ highway driving, for 2016 it appears Chrysler did correct this matter as from a standing stop from 0-50 mph my 4 cylinders performance is normal/ adequate, and while highway driving the 4 cylinder has more than enough power thanks to the 9-speed automatic, rpm's remain low, top speeds can be unthinkable, drive one and see. But in ending keep in mind this is not a muscle car and expectations may vary as to performance standard of others. To me the 4 cylinder engine is ample and responsive, it provides good performance for what it is intended. If you want more power in this sedan the V-6 comes highly recommended, the call is yours to make, drive one and see. Although new, I'll remain optimistic of my purchase and overall experience, this is one nice sports sedan that turns heads and meets my present expectations, I would recommend this vehicle to a friend.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

King of it's class (mid-size)

Zorn C., 01/06/2018
updated 01/30/2023
2016 Chrysler 200 C 4dr Sedan AWD (3.6L 6cyl 9A)
13 of 13 people found this review helpful

Had car since March 2017 .. Got it with just 11K miles. .. Have taken it from Charlotte, NC, to Michigan and back ... Milwaukee, and back ... And just completed a trip to Cincinnati. .. These ('17s) are available with wonderful rebates, now ... Get the V6. Get the V6, get the V6! Not because there's anything wrong with the 2.4 liter -> It's an awesome motor .. But they {in some cars} didn't match the 9-speed automatic transmission, to the motor super well ... Also since mid-model year 2016 can get the middle-grade car, the Limited, with the V6 motor. Mine's a C - Top of the 200 sedan food chain ... It is absolutely AWESOME! All wheel drive package. 300 horsepower (It isn't said, anywhere, but the AWD has a smidgen more power than any non-AWD 200 - Due to it having a different exhaust). ... Love the dash, in this .. How you can sift through all the different things, in the car, with the button on your steering wheel ... Easy to check on all systems ... Mine is jet-black, black leather inside .. Has granite grey rims; 19 inch .. The dial transmission works, just great! Some 'expert' car review places have gone on that "Geez it has too many speeds .. Who wants to shift, nine times?" ... Well you DON'T shift, nine times .. in regular driving. Speeds 8 and 9 are highway cruising gears ... and are why with my V6 I got an incredible 31 & 1/2 mpg, on my trip to Ohio. My car also has the manual shift mode with steering-mounted levers, for if I want to really fly, off of a light. 8.5 inch touch screen is the best, I've ever seen ... Better than my friend's, in his Camry (He even says this .. lol) ... I do miss a CD player. But I'm getting all my albums on a couple USBs, to stick in and pull up and play. One has about 40, so far. As to the flap about the rear roof line [That Sergio, head of Fiat was waayyy too sensitive about, when he gave an interview ... He was not recognizing that Consumer Reports just doesn't like Chryslers, and has been biased, against Chrysler, for a long time] [I mean kids getting in and out of the back, is no problem ... And really how many people who drive these have (other) adults, getting in and out of the back, all week? C.R. took one item and hammered the whole car, because of it. And a lot of people are quickly influenced, by Consumer Reports. Thankfully, I wasn't] So, this car is derived from an Alpha Romeo ... I think it's cool I'm driving something with some Italian blood. Summing up: I love this car ... Excellent power, takes the curves with aplomb .. Seats could be slightly more comfortable, but they're ok. ... 100K mile powertrain warranty. .. And awesome tech :) ... - Zorn Update: Oddly enough, Edmunds sent me an email, wanting me to update my review ... So I am. - Sold her! Wanted to put some money away ... and drive something slightly less glamorous. .. But I'm sure who's got her, is really enjoying her 😁

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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