1 of 1 people found this review helpful
By Melissa on
2009 Volkswagen Passat Komfort 4dr Sedan (2.0L 4cyl Turbo 6A)
Completed all maintenance as required. Dec. 2009 had 20k maintenance completed. No issues. Now 3 1/2 months later, 4k miles, rear brakes are grinding! Come to find out there are no sensors/indicators. Questionable if brakes were even checked during maintenance. Tech wasn't required to jot down any numbers/levels when maintenance was done!! 2 days ago was the first time any problems were noticed - grinding already...Friday serviced = $350.00 just to replace pads. I've never had to worry about brakes on any of my previous cars until well over 35k. My 2000 Passat's rear brakes were done around 50k. Tech should have noticed something in Dec, therefore I could have anticipated the charges!
Care Free Maintenance - is only worth it if all work is done and documented.
Have all your levels/%/numbers documented when you get the Care Free Maintenance done. Now I know to request those figures during maintenance (and their threshold) so I can be better prepared for any future work.