2020 Jeep Grand Cherokee Review

Name: 2020 Jeep Grand Cherokee Review
Brand: Jeep
Price: 19699 USD

Jeep Grand Cherokee Limited X 4dr SUV Exterior Shown

Jeep Grand Cherokee SRT 4dr SUV Exterior

Jeep Grand Cherokee Summit 4dr SUV Exterior Shown

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While the Grand Cherokee was once a class leader, its age is starting to show. It's still sturdy and very off-road-capable, but we recommend upgrading from the standard V6 engine to one of the available V8 powertrains for a bit more gusto. The most appealing value can be found in the the middle of the JGC's lineup with the Limited and the Trailhawk.

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2020 Jeep Grand Cherokee Review

byTravis Langness^{Reviews Editor
Travis Langness has worked in the automotive industry since 2011. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career.}

Pros

Plush interior with plentiful luxury and technology
Enough off-road ability to conquer practically any trail
Available V8 engines offer substantial power
Impressive tow ratings for the class

Cons

Firm ride quality may disappoint, even with air suspension
Underwhelming acceleration with base V6
Modest quality of cabin materials can be hard to justify

What's new

Optional diesel engine is no longer available
Part of the fourth Grand Cherokee generation introduced for 2011

Overview

The current-generation Grand Cherokee has been on sale for nearly 10 years. Normally, that would be cause for concern — going that long often results in a vehicle having a stale design and outdated features. But Jeep has done an admirable job of keeping this well-known SUV fresh.

Cost to Drive^{Cost to drive estimates for the 2020 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.}

Monthly estimates based on costs in Ohio

$198/mo

$201/mo

Avg. Midsize SUV

Calculate my fuel costs

Part of the credit goes to the Grand Cherokee's mix of features. You'll find the latest advanced driver safety aids, for instance, as well as a crisp-looking infotainment system that includes standard Apple CarPlay and Android Auto compatibility. The interior has an easy-to-use center console layout, too.

Under the hood, Jeep no longer offers the optional diesel-powered V6. Thankfully, there are plenty of choices left. There's the standard V6 plus three available V8s. From the 5.7-liter V8 with 360 horsepower all the way up to the Dodge Challenger Hellcat-sourced supercharged 6.2-liter V8 putting out 707 hp, there's plenty of entertainment to be had in this family SUV.

The 2020 Grand Cherokee also has excellent off-road and towing capabilities. For a midsize SUV, its 7,200-pound towing capacity is top-notch. Then there's the range of four-wheel-drive systems you can choose from (including the one on the dirt-specialized Trailhawk) that can take you far off the beaten path.

It does have some downsides. Acceleration from the base V6 engine is underwhelming, so we recommend ponying up for one of the V8s. That, alas, is also a potential problem: Once you start adding a lot of specialty options, the Grand Cherokee's value becomes less appealing. But if you're searching for a sturdy and off-road-capable five-passenger SUV, the seasoned Grand Cherokee is one of our top recommendations.

Edmunds Expert Rating

Our Verdict^{The Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.}

Average

7.4

out of 10

edmunds TESTED

Rated for you by America's best test team.

Performance

7.0/10

How does the Grand Cherokee drive? The standard V6 in the Grand Cherokee isn't very exciting. In our testing, 0-60 mph took 8.0 seconds, which is slow for a five-passenger midsize SUV. We'd suggest getting the optional V8. The brakes, however, are strong. In Edmunds testing, a stop from 60 mph took 124 feet -- a reasonably short distance for a SUV this size.

Part of the problem here is the Grand Cherokee's significant weight, which affects acceleration, handling and overall drivability. Another negative is the steering, which doesn't give you a good feel of the road. This combo makes the Grand Cherokee overly heavy and lethargic to pilot around turns. For off-roading, though, the GC does well thanks to several available off-road-ready options.

Comfort

7.0/10

How comfortable is the Grand Cherokee? The Grand Cherokee provides an isolated feel in the cabin. The V6 is nicely muted most of the time. At full throttle, there's a bit of a rumble from under the hood that's neither annoying nor particularly satisfying. Otherwise, it's quiet to the point that it's almost serene. The seats are very supportive and the air conditioning works quickly. The heated and ventilated seats, however, aren't very effective.

Our test vehicle came equipped with the optional air suspension. We weren't impressed. It provides a somewhat floaty ride quality on the highway and struggles to soak up smaller pavement ripples. Big bumps are absorbed to a point, but hit one midcorner and the JGC loses its handling composure. The standard suspension might be a better choice.

Interior

8.0/10

How’s the interior? The Grand Cherokee provides plenty of interior space and has generous headroom and legroom in all four major seating positions. It also has a commanding driving position, good visibility and relatively simple controls. Everything is within the driver's reach thanks to an impressive range of seat and steering-wheel adjustability.

The Uconnect infotainment interface is a bit dated, but it's easy to use thanks to large, grippy knobs for the stereo and fan speed. The only real shortcomings are the thick windshield pillars that obscure some of your view through turns.

Technology

7.5/10

How’s the tech? The Grand Cherokee Uconnect interface features Apple CarPlay and Android Auto functionality. We also like that the voice controls are pretty apt at understanding commands, whether you're entering a navigation destination or changing the climate settings. Audio quality from the optional 19-speaker Harman Kardon system is good, if a bit bass-heavy. There are plenty of charging options for front and rear passengers.

The operation of some of the advanced driving aids, however, is lackluster. Adaptive cruise control and blind-spot warning are both a little too sensitive for our tastes, for example.

Storage

7.5/10

How’s the storage? While the Grand Cherokee is certainly versatile, its 36.3 cubic feet of cargo space behind the rear seats isn't class-leading. It trails behind smaller vehicles such as the Honda CR-V. This smaller space is mostly due to the full-size spare under the rear floor. On the flip side, hey, there's a full-size spare! That's something you'll want if you go off-road or tow ― two things the Grand Cherokee does very well.

Small-item storage is limited to a small center console, can-size cupholders in both the front and rear seats, and slim door pockets. The rear child-safety seat anchors are well-marked and easy to find, and there's a good amount of space for most child seats. The standard V6 can tow up to 6,200 pounds, and the optional V8s have an increased maximum tow rating of 7,200 pounds.

Fuel Economy

7.5/10

How’s the fuel economy? With the base V6 and the eight-speed automatic, the Grand Cherokee is good for 21 mpg in combined city/highway driving for both the rear- and four-wheel-drive models. Not outstanding perhaps, but it trounces the 4Runner, its main V6 SUV competitor with similar off-road abilities.

Value

7.5/10

Is the Grand Cherokee a good value? Build quality is top-notch in the Grand Cherokee. You'll find tight panel gaps and impressive leather. But decked-out versions such as the Summit get quite expensive, and at that point some luxury rivals start to look more attractive. You'll find the most value with the Trailhawk and the Limited. The Grand Cherokee's warranty is typical. Roadside assistance is good for the class with five years/60,000 miles of coverage.

Wildcard

7.0/10

The Grand Cherokee's optional air suspension isn't something we'd recommend to lead-footed drivers. We're also not enamored with the base V6. But other choices are available, including the impressive Hemi V8 and the absolutely bonkers 707-horsepower Trackhawk. And of course, the available Quadra-Trac II 4x4 system means you can get pretty far in off-road or snowy conditions. This Jeep is a midsize SUV with a wide range of appeal.

Which Grand Cherokee does Edmunds recommend?

Most owners will be happy with a midlevel Grand Cherokee. There are plenty of features for the class and lots of available options if you want to upgrade or customize your Jeep. For a bit more off-road capability and flare, though, we'd go with the Trailhawk trim level. It has a sophisticated four-wheel-drive system and impressive feature content, plus you can ditch the standard V6 engine for the available 5.7-liter V8.

2020 Jeep Grand Cherokee models

The 2020 Jeep Grand Cherokee is a five-passenger midsize SUV that comes in seven trim levels: Laredo, Limited, Trailhawk, Overland, Summit, SRT and Trackhawk. Most Grand Cherokees are available with rear-wheel drive or four-wheel drive (4WD), the Trailhawk is 4WD only, and the SRT and the Trackhawk get specialized all-wheel-drive systems.

Standard feature highlights for the base Laredo include a 3.6-liter V6 engine (295 horsepower, 260 lb-ft of torque), an eight-speed automatic transmission, rear parking sensors, dual-zone automatic climate control, a 7-inch touchscreen, Android Auto and Apple CarPlay support, and a six-speaker sound system.

For the Limited and above, you can go with the standard V6 or the optional 5.7-liter V8 (360 hp, 390 lb-ft). The Limited adds remote start, a power liftgate, a heated steering wheel, heated front and rear seats, leather upholstery, an 8.4-inch touchscreen and power-adjustable front seats.

The off-road-focused Trailhawk adds unique exterior styling, off-road tires, 4WD with low-range gearing (Quadra-Trac II), and an electronic rear differential that works with a terrain-selectable traction control system (Quadra-Drive II). The Trailhawk also has an adjustable air suspension (Quadra-Lift), underbody skid plates and an upgraded instrument cluster display.

Next in the Grand Cherokee lineup is the Overland. It forgoes some of the Trailhawk's specific off-road upgrades but is otherwise similarly equipped.

The luxury-leaning Summit trim adds to the Overland with a self-parking system, active noise-canceling technology, a suite of advanced safety features, upgraded leather upholstery, and a 19-speaker Harman Kardon audio system.

The high-horsepower SRT trim level is broadly equipped like the Summit trim level. But it also gets a 6.4-liter V8 (475 hp, 470 lb-ft), a specialized all-wheel-drive system (tuned more for high-performance driving than off-road use), summer performance tires, an adaptive sport-tuned suspension, sport-tuned steering and brakes, a sport body kit, a limited-slip rear differential and selectable performance modes.

Then there's the Grand Cherokee Trackhawk. The Trackhawk gets most of the SRT's standard equipment plus the supercharged 6.2-liter V8 (707 hp, 645 lb-ft), an upgraded eight-speed transmission, an upgraded adaptive suspension, Brembo brakes, and lightweight 20-inch wheels with high-performance tires.

Reliability Ratings by RepairPal

3.5/5Above Average

#32 out of 32 among Midsize SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Jeep Grand Cherokee from 2008-2022.}

$566/yr

vs. $485/yr
for Average Midsize SUV

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.54x/yr

vs. 1.18x/yr
for Average Midsize SUV

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

16.1%

vs. 13.5%
for Average Midsize SUV

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Consumer reviews

Read what other owners think about the Used 2020 Jeep Grand Cherokee.

5 (74%)

4 (12%)

3 (0%)

2 (4%)

1 (10%)

4.3

49 reviews

Write a vehicle review See all 49 reviews

Most helpful consumer reviews

Amazing vehicle does exactly what it says

Jesse Dirom, 06/06/2020

2020 Jeep Grand Cherokee Limited X 4dr SUV 4WD (3.6L 6cyl 8A)

I work in the Oil and Gas sector in Alberta and drive this vehicle up and down mountain roads, lease roads and over rig mat’s summer, winter, fall (Spring is typically slow for me). It handles well on highway, looks great downtown Calgary, handles great in the bush and with the right tires is glued to the road in the worst conditions. I am also an avid skier and mountain biker with a son …

Sting (G)Ray

David in NJ, 10/10/2019

2020 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)

Purchased my 6th GC since 04, each shows improvement in design, performance and appearance....Sting Gray, great color with black trim...6 cylinder Altitude, Pentastar, towpackage.So far very satisfied with my purchase.Tows a 4500 pound. Travel Trailer (22FT Airstream), no issues. Love the larger touch screen and added technology added since my 2014.

Holy Guacamole!

MattG, 11/26/2020

2020 Jeep Grand Cherokee Limited X 4dr SUV (3.6L 6cyl 8A)

First time Jeep buyer, first time SUV owner....I have always driven sports cars, but I bought a home with large property, and found myself looking at a velvet red Grand Cherokee Limited X...... I own a lot of vehicles, but never a SUV. When I acquire a new vehicle, it has to grow on me....and a recent truck purchase never did grow on me, and I did not like it.....and here is the point: …

Learned from Fiat & Mercedes

MGP, 02/09/2020

2020 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)

My fourth Jeep (third Grand Cherokee). This latest iteration has 500 miles on it to date and has an exceptional quality-made interior and currently is getting 18.9 mpg (mixed city and highway). While I miss my diesel (34 mpg on its shakedown trip to Alabama), the 6-cyl engine unleaded appears sufficient (I didn't get the 8 cyl) and the safety systems appear to work as advertised. I …

See all 49 reviews of the Jeep Grand Cherokee

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2020 Jeep Grand Cherokee videos

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2020 Grand Cherokee Highlights

Type:

SUV

Trim:

Laredo

Base MSRP Excludes Destination Fee	$32,150
Engine Type	Gas
Combined MPG	21 MPG
Cost to Drive	$198/month
Seating	5 seats
Cargo Capacity All Seats In Place	36.3 cu.ft.
Drivetrain	rear wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Grand Cherokee models:

Blind-Spot Monitoring: Warns you about vehicles in your blind spots.
Forward Collision Mitigation: Detects objects (or cars that have stopped short) in your path and applies emergency braking.
Lane Departure Warning: Warns you when you're drifting out of your lane and prompts you to correct your heading.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver4 / 5
Passenger5 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover3 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover20.4%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Marginal
Small Overlap Front Passenger-Side Test
Poor
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2020 Jeep Grand Cherokee Review

2020 Jeep Grand Cherokee Review

Pros

Cons

What's new

Overview

Cost to DriveCost to drive estimates for the 2020 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.

Edmunds Expert Rating

Performance

Comfort

Interior

Technology

Storage

Fuel Economy

Value

Wildcard

Which Grand Cherokee does Edmunds recommend?

2020 Jeep Grand Cherokee models

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Most helpful consumer reviews

Amazing vehicle does exactly what it says

Sting (G)Ray

Holy Guacamole!

Learned from Fiat & Mercedes

2020 Jeep Grand Cherokee videos

Drag Race! Tesla Model Y vs. Jeep Trackhawk — Racing 2 of the Fastest SUVs

2020 Grand Cherokee Highlights

Safety

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Cost to Drive^{Cost to drive estimates for the 2020 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.50 per gallon for regular unleaded in Ohio.}