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Used 2018 Volkswagen Atlas V6 SE SUV Review

Consumer reviews

Read what other owners think about the 2018 Volkswagen Atlas V6 SE SUV.

5 star(37%)
4 star(25%)
3 star(12%)
2 star(12%)
1 star(14%)
3.6 out of 5 stars
8 reviews

Most helpful consumer reviews

1 out of 5 stars

The new car that drives like an old car.....

Doug, New Orleans, LA, 01/12/2018
2018 Volkswagen Atlas V6 SE 4dr SUV (3.6L 6cyl 8A)
I purchase the 2018 Volkswagen Atlas SE back on August 19, 2017. After having it 3 days, I had to bring it in to service for severe shaking at speeds over 40mph and a whining noise when accelerating from stop. The performed wheel balance and gave it back without testing. Problems still existed. Took it back and this time I was told I had 2 bad tires. They replaced the 2 tires and told me … that would fix the whining noise and shaking. Problems still existed. Started noticing a rattle from the driver front end when driving over rough terrain at a slow speed. Took it in again and was told there were loose bolts under the dash and they couldn't recreate the whining noise (I've submitted several recordings but they ignore). Problems still exist. Get VW Corporate involved.....they have QTM come out only to tell me the vehicle is operating according to specs. Received it back with same problems. I decided to try a different dealership in hopes to get this resolved. After over of month of waiting, I get and appointment. I did a test drive and was able to show the service guy all problems. QTM came back and said there were loose bolts on the sway bar link; so I guess they changed or tightened them. I was told again that they were not able to recreate the whining noise. My guess is that they don't have a clue what that issue is. Anyways after 12 days in the shop, my vehicle still has the same problems. Tried to initiate a buy back with VW and was denied. They recommend me bring it back in to service. I wasted enough time with this vehicle and is beyond exhausted. I also get the metal to metal rattle form the engine when powering off, A/C sometimes doesn't work, radio glitches and the plastic on the outside is loose in several places. I will most likely hire an attorney to file a lemon law claim. I wanted to be sure that I can at least spare someone of the headaches this vehicle and VW has caused for my family and I. Yes it comes with 6 year 72,000 mile warranty, but the service departments are not prepared to address issues with this vehicle. This makes the warranty useless. Update: VW bought back my Atlas and I’ve since purchased a Honda Pilot which is serving my family well
3 out of 5 stars

Still Unhappy Atlas SE owner

Todd P, Yucaipa, CA, 11/27/2017
2018 Volkswagen Atlas V6 SE 4dr SUV (3.6L 6cyl 8A)
We got our Atlas SE in June, and we’re happy weather in the beginning. Then noticed issues with assembly fuel mileage and engine noises. VW claims the atlas it’s 18/25 Mpg. We have yet to get more than 11 MPG. I have taken it on short trips on the freeway and have not gotten better than 18 mpg. Dealer claims that it’s normal because I only drive on the city streets. That doesn’t make … sense. Tell lights aren’t lined up, one headlight is off line, or die lined up, liftgate is not in line, hood is not in line, and we had a door panel armrest that had to be replaced because it came undone. On acceleration we getting noise that sounds like sucking air, dealership says all the vehicles do that. When we turn off the motor it sounds like a fan hitting a metal shroud, dealer again says that’s normal and all the vehicles are the same. We are paying a lot of money for this vehicle and we expected to be assembled properly. Manufacturer has been involved and has no solution to fix things they replace the taillight but it’s in the same spot one taillight has a spacer and is up the other taillight doesn’t and is flush. I pointed out this fact and suggested that they left gate was not installed correctly. The body lines don’t lineup and there is a large space between the bumper guard in the liftgate. Nothing was done. First time took it for these issues they put us in a Jetta And how do our Atlas for one week. They had to order tail light and door panel. When they came in they put us in another Jetta for two days. The tail light still is not correct. Call the dealership and manufacture again regarding these issues, and was told to set an appointment at the dealer and they would bring in the technician again. I told them to make the appointment and I would be there to meet with the technician this time. Have not heard back yet. Update: Contacted Volkswagen corporate, addressed issues regarding flaws and bad craftsmanship of the atlas. Was told that the issues I am having are within normal levels and they do not plan to do anything about it. I requested a change of vehicles because I noticed that the ones that are coming out now are near Flawless and craftsmanship. Bodylines lineup, lights are straight and lineup, but they say that because the flaws on my particular vehicle are at an acceptable level they will not exchange vehicles. They are blaming the fuel mileage problem on me saying it's my driving habits. But I have a dash cam installed now that is recording every time I start the vehicle and it shows proof that it's not my driving habits. I'm not hard on the accelerator I'm not hard on the stops, but I am still only getting 13 miles to the gallon, and that is mixing between freeway and streets. So due to this I will not be returning for another Volkswagen. I will finish out the term of my lease and give this back to them. Still a very unhappy customer, even though this is my 4th Volkswagen since 2013. They won't stand behind their work so I won't give them any more of my money.
5 out of 5 stars

Pleasantly Surprised!

C. Dionne, Chantilly, VA, 01/02/2018
2018 Volkswagen Atlas V6 SE 4dr SUV (3.6L 6cyl 8A)
We traded in a 2015 Honda Pilot for the new 2018 VW Atlas and it was the best trade we have ever made! The interior space (cargo and leg room) is excellent! We have two kids and moving the seats to allow for third row access is very easy and it much easier than the Pilot. The rear view camera is very nice with a wide angle view. The headlights are very bright and illuminate the … entire roadway at night. The seats are very comfortable and the entertainment system is top of the line. Apple Car Play solves the need for a separate navigation system and works better than any navigation system we have ever used. The rear seat window shades (standard on the SE and SEL models) work perfectly for our kids. By far, this is the best vehicle we have purchased. Feels high end for mid-range cost and it looks great too! We have driven it for about 1 month now and the MPG are pretty good, definitely comparable to other SUVs of that size. 23.5 mpg combined as of today, according to the data in the car.
4 out of 5 stars

My Blue Beauty (tourmaline blue) 2018 Altas

Audrey Hammer, Five Points, CA, 01/01/2018
2018 Volkswagen Atlas V6 SE 4dr SUV (3.6L 6cyl 8A)
l LOVE MY 2018 ATLAS! I love everything about it! The look, style, color, comfort.... everything!

Edmunds Summary Review of the 2018 Volkswagen Atlas V6 SE SUV

What’s new

  • All-new model
  • Replaces the Touareg as VW's three-row SUV
  • Part of the first Atlas generation introduced for 2018

Pros & Cons

  • Pro:Spacious interior offers ample room for passenger in all three rows
  • Pro:Great compromise between precise handling and everyday comfort
  • Pro:Straightforward cabin design makes everything easy to use
  • Con:Not very quick to accelerate, even with the optional V6
  • Con:Fuel economy lags that of some competitors


Which Atlas does Edmunds recommend?

We like the Atlas SE w/technology as the best compromise considering price, performance and features. It comes standard with the base four-cylinder engine, but we would opt for the V6. Front-wheel drive is standard, but V6 models offer optional all-wheel drive as well. The SE w/technology package trim builds on the already well-equipped SE by adding key safety systems such as automatic emergency braking along with convenience features including a power-operated liftgate and remote start.

Full Edmunds Review: 2018 Volkswagen Atlas SUV

What’s new

The 2018 Volkswagen Atlas is an all-new midsize crossover. It slots in between the compact Tiguan and high-end Touareg in Volkswagen's lineup. The Atlas is actually larger than the Touareg, but it doesn't offer the same level of features or options.

Vehicle overview

Designed and built in America to suit American tastes, the 2018 Volkswagen Atlas is the three-row crossover SUV Volkswagen has desperately needed for quite some time. The Touareg SUV that has been around for a while doesn't offer third-row seating, and it's not as competitive on price. The Atlas not only competes well with its rivals in terms of value, it has the kind of passenger space American families typically shop for in a family-hauling crossover.

Like other Volkswagens, the Atlas features an interior design that's both simple and sophisticated. Base Atlas models have easy-to-read gauges, intuitive controls and above-average quality materials. The top-end SEL and SEL Premium offer plenty of technology features as well, but their inclusion never makes the cabin seem overly complicated.

Our only real concern at this point is performance on the open highway. Even with the optional V6, the Atlas doesn't feel particularly powerful. The standard 2.0-liter four-cylinder is going to feel even more taxed, especially under a full load of kids and cargo. To its credit, the Atlas has a very refined ride quality and a quiet cabin, so if the engine has enough guts for your tastes, you're not likely to find issue elsewhere.

Notably, we picked the 2018 Atlas as one of Edmunds' Best Midsize SUVs for 2018.

What's it like to live with?

Want to know even more about the Atlas? Edmunds added a 2018 Volkswagen Atlas SE to our long-term road test fleet. Our editors spent a year driving Volkswagen's biggest SUV, racking up more than 20,000 miles. Check out our VW Atlas long-term test coverage to read more about what we learned, from real-world fuel economy to reliability.

2018 Volkswagen Atlas models

The Atlas is offered in five trim levels — S, SE, SE w/technology, SEL and SEL Premium. The first four trim levels can be paired with either the base four-cylinder engine (235 horsepower, 258 pound-feet of torque) or the optional V6 engine (276 hp, 258 lb-ft). The SEL Premium comes with the V6 engine as standard. Front-wheel drive is standard, and V6 models can also be ordered with all-wheel drive (standard on the SEL Premium). For all Atlas versions, an eight-speed automatic transmission is standard.

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Base Atlas S models have cloth seating, a bench seat in the second row, LED headlights and dual-zone manual climate control along with typical features such as power mirrors, a rearview camera and cruise control. There's also a standard 6.5-inch touchscreen interface that offers Apple CarPlay, Android Auto and Bluetooth connectivity. A limited run of Atlas S Launch Edition models will be offered with the V6 engine only and the addition of a panoramic sunroof, HomeLink programmable garage door opener and an upgraded 8-inch touchscreen with satellite radio.

Upgrading to the SE adds simulated leather upholstery, push-button start, automatic headlights, a power driver seat, heated front seats, rear sunshades, a blind-spot monitoring system, a larger 8-inch touchscreen interface and the option of captain's chairs in the second row. The SE w/technology builds on the SE's equipment list with the addition of remote engine start, automatic three-zone climate control, a power rear liftgate, adaptive cruise control, lane keeping assist and automatic emergency braking.

Moving up to the SEL adds a panoramic sunroof, power-adjustable front passenger seats, park distance control and two available options: black 20-inch wheels and the R-Line appearance package. The top-of-the-line SEL Premium adds several exclusive features. The most notable among them is the Volkswagen Digital Cockpit, a display that replaces the standard gauge cluster with a video screen that can be reconfigured to show a wide variety of information beyond basic speed, fuel and temperature readings. All SEL Premium models also get LED taillights, full leather seating, an upgraded touchscreen display with navigation, and a parking assist system. The same 20-inch black wheels offered on the SEL are also optional on the SEL Premium, but the R-Line package is not.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2018 Volkswagen Atlas SEL Premium (3.6L V6 | 8-speed automatic | AWD).

Driving

8.0
With the exception of a horsepower deficit, the Atlas is a pretty pleasant crossover to wheel around, especially considering its size. Effortless but direct steering, a quick-shifting transmission and confident brakes are the main components to credit for the pleasant driving experience.

Comfort

8.0
The Atlas is well-suited for long-distance trips. Ample climate system capacity and vents for all rows will keep passengers from fighting over the controls. Ride quality is good, too, even with the optional 20-inch wheels. But we found the front seats a little flat and lacking in adjustability.

Interior

8.0
Space, space, space! That's what the Atlas is all about. But it also gets high marks for its clever sliding second-row seat with good rear visibility to boot. The upgraded Digital Cockpit interface offers a ton of functionality to go with its good looks.

Utility

8.0
If it's utility you value most in your midsize crossover, then the Atlas could rise to the top of your list. Impressive cargo-carrying capacity and easy-folding seats are strong selling points. Small-item storage isn't as clever as others, but the sliding second-row bench more than makes up for it.

Technology

8.0
The Atlas shows strong on the tech front at the SEL Premium trim level. The Digital Cockpit interface looks of Audi quality and the advanced driver aids are some of the better tuned systems we've experienced in this class. Apple CarPlay and Android Auto make smartphone integration a snap.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2018 Volkswagen Atlas in Arkansas is:

not available
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