Skip to main content

Used 2021 Toyota Highlander SUV Consumer Reviews

3.6 out of 5 stars
96 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Side view mirror plastic cover for wire harness

Dave d, 05/01/2021
2021 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
9 of 10 people found this review helpful

The plastic cover came off somewhere. To replace the entire mirror needs to be replaced for $500 on a 10 dollar part. At dealer we were able to pop off on a car in showroom with barely touching it. Poor design and expensive to fix. Waiting for the other side to also come off as it also is not secured well. Toyota has agreed to replace under warranty. However this plastic piece should be available for a standalone purchase/ replacement

Report Abuse

4 out of 5 stars

Storage- Gas mileage+

Dave Mannion, 03/26/2022
2021 Toyota Highlander XLE 4dr SUV (3.5L 6cyl 8A)
5 of 5 people found this review helpful

Third row has very MINIMAL leg room. My 2 teenagers have to sit sideways when they do ride back there. They would actually prefer to sit scrunched next to each other with a car seat in the forst row than sit in the third row. With the third row up, storage space is poor. Gas mileage on this vehicle is phenomenal. Overall ride is super smooth. Cornering is phenomenal.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2021 Toyota Highlander for sale near you
Showing 3 of 112 listings
See all 112 listings

5 out of 5 stars

It’s been a 2 years since I bought my Highlander

Retired and Golfing, 03/03/2021
updated 03/06/2023
2021 Toyota Highlander LE 4dr SUV AWD (3.5L 6cyl 8A)
8 of 9 people found this review helpful

So far I’ve enjoyed the ride of the Toyota Highlander. Coming from a 2014 Subaru Outback I wasn’t prepared for all the electronics in the Highlander, but am beginning to feel comfortable with them. The ride is really 👍! Update: the Highlander is going great 👍! No problem’s! Probably the “only” issue is the hood is a little too high. It blocks some of your view. I know this really isn’t a big issue, but little people may find this annoying. So, now that I have had my Highlander for over 2 years, I would highly recommend this vehicle for anyone. I haven’t had any problems other then a computer glitch recall that I didn’t even notice. Wish I had gotten the hybrid, but at the time the cost, additional $10,000 dollars, didn’t justify the cost.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

2 out of 5 stars

Not what they used to be

JC, 12/31/2020
2021 Toyota Highlander Platinum 4dr SUV (3.5L 6cyl 8A)
43 of 57 people found this review helpful

This beautiful 2021 Highlander Platinum is a stunning car but take it down the road and all you hear is the road noise and wind. It is not as well built as the price reflects. But I do still love the car just disappointed in the build

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
Report Abuse

1 out of 5 stars

2021 highlander. Got disappointed

Abraam, 12/19/2020
2021 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
118 of 161 people found this review helpful

I trust Toyota before purchase and now it’s a big disappointment. What kind of nonsense they are doing with transmission? Very jerky and the gear is slipping. Sometimes can hear the gear slamming inside and when driving to low speed and accelerating feels like it’s hunting for gear. I searched internet and came to know it’s a known issue from 2017 till now and 8sp transmission got issues. Anyone planning to buy this vehicle please do a research in website. My question for Toyota. Why are you doing this to your customers. Really bad. If things going like this I will go for lawsuit.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
5