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2024 Subaru Crosstrek Consumer Reviews

4.3 out of 5 stars
39 reviews

Pricing

Edmunds suggests you pay
$24,984
21 for sale near you
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4 out of 5 stars

Once you go Subaru, do you ever go back?!

Lindsey , 05/10/2023
2024 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
44 of 46 people found this review helpful

My first Subaru, and I am absolutely in love! The seats are extremely comfortable, the ride feels like you’re literally gliding across the road, and the large touch screen in the center of the dash just makes the vehicle feel SO 2024. I transitioned from a Rav4, and I never thought I would leave Toyota, because I loved my Rav! BUT with the battery issues in the newer Ravs, I had to give Subaru a try, and I have zero regrets. I typically prefer darker vehicles and have never liked white—but this white absolutely *sparkles,* and it I am have zero regrets buying this color! The only reason I gave this 4 stars, and it is minor, but Inso not feel the controls on the steering wheel are user friendly. There are several buttons at thumbs distance, which is perfect, but they are all crammed together and difficult (nearly impossible as a new Crosstrek driver) to differentiate while driving—simplified would make it much easier and more safe to navigate while en route. If I could give 4.5 stars, I would.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

3 Months Old. Major Repair Needed

TPTaylor, 07/29/2023
2024 Subaru Crosstrek Premium 4dr SUV AWD (2.0L 4cyl CVT)
93 of 99 people found this review helpful

I bought a new 2024 Crosstrek Premium from Subaru of Kennesaw 3 months ago. The new Crosstrek is roomier than most vehicles at that price point and had plenty of cargo space to hold the luggage of a family of 4 on a weekend trip. Fuel economy averaged a little over 28 mpg. The ride was smooth and the handling more like a sedan than an SUV. Those were the high points. As far as the lows, the acceleration has been described as “pokey” and that’s accurate. Accelerating onto a busy interstate leaves you feeling like the engine is trying to catch up. Interesting enough, there are no issues with the acceleration when resuming the cruise control set speed. It seems the Crosstrek responds much better to the computer than to the gas pedal. The computer is the MAJOR problem with this vehicle. After almost 3 months of driving it the “infotainment” or “head unit” system died; and when I say died, I mean that it has to be replaced with at least a one month wait time for a replacement part. The car can be driven without this part, but it disabled all of the safety and security features except for the locks and all A/C, phone, radio and anything else accessed by that system is gone. And here’s where insult was added to injury. I suggested that since the car was only 3 months old and already needing the equivalent of an auto brain transplant that the dealership allow me to have a different vehicle. They referred me to Subaru Corporate and the Customer Advocacy Team. What I experience with that department was the opposite of customer advocacy. Their representative said they didn’t replace cars due to a “broken radio” which is a little like calling my iPhone a fancy calculator. When I tried to ask for his manager, he gave me the old “I am the manager” routine and when I asked to speak to “someone above him” he informed me there was no one above him and directed me back to the dealership because “they should stand behind the cars they sell.” Apparently Subaru does not. Now I’m in limbo as the dealership and Subaru attempt determine who should do what in this situation. This is not my first Subaru and until this issue I was happy with the Crosstrek. Now, I can’t see myself buying another. It’s one thing to say you stand behind your vehicles and another to actually do it. I also have serious concerns about the 2024 Crosstrek given this completely unexplained malfunction so early into the life of the vehicle. I’ll be interested to see if this happens with others.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Stuck under my garage door- Seriously Subaru!!!???

New Subaru Owner, 01/17/2024
2024 Subaru Crosstrek Sport 4dr SUV AWD (2.5L 4cyl CVT)
48 of 51 people found this review helpful

While I was leaving my garage my car suddenly came to a stop. It disabled my gear shift, it disabled the throttle, it locked my steering wheel. All the warning lights on my dashboard were blinking, and the display was flashing multiple warning messages. The car wouldn't let me move in any direction, leaving the back half under my garage door, the front half almost on the street for two hours. I tried to get Subaru 'Starlink' emergency help but it failed. Starlink told me that their 'help' button only works if the Subaru computer system is working properly. In my case it wasn't working. I had to wait 2 hours for a towing truck to tow my car away to the closest Subaru dealership. They have had my car for 11 days now, and still cannot find the cause. This car is only a few months old and it has only 300 miles on it. I really loved it. It was my first brand new car ever! But I can’t see myself driving it again. I can only imagine what would happen if I made it on the street or on the highway and it suddenly stopped! What do you say Subaru? Thanks.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2024 Subaru Crosstrek Wilderness
At a Glance:
  • 9 Colors
  • 4 Trims
  • 5 Packages
Build & PriceSubaru.com
*MSRP is subject to change and varies based on availability, trim level, option packages, and retailer-installed accessories. MSRP excludes destination and delivery charges, tax, title, registration, and other fees. Retailer sets actual price. See your retailer for details.

5 out of 5 stars

A Great Crossover Made Better

Mikea, 07/26/2023
2024 Subaru Crosstrek Limited 4dr SUV AWD (2.5L 4cyl CVT)
26 of 28 people found this review helpful

This is the third Subaru Crosstrek I have owned and it does not disappoint. I have the Limited version that includes an updated interior and exterior. I really love the new front seats with driver's side lumbar support. The large infotainment tablet display is great and have had no issues with it so far. The updated stereo system is also a great improvement. The ride is so much smoother and quieter than the previous two. Steering is great in the city and such a smooth ride on the highways. Reviews have mentioned the pokey power, but I find it very zippy through the city and have no problems passing others. The continuously variable automatic works fine for me. I have had BMWs, Fords, and Niissans and my Crosstreks have always come out on top. Looking forward to my next road trip.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent Car!

Dan, 07/07/2023
2024 Subaru Crosstrek Limited 4dr SUV AWD (2.5L 4cyl CVT)
27 of 30 people found this review helpful

I purchased a 2024 Subaru Crosstrek Limited with a 2.5-liter engine. The Outback's engine is the same as this one. Given the weight disparity, the Crosstrek is a surprisingly responsive vehicle. In every circumstance, it is very simple to maneuver. On the highway, the automobile is remarkably quiet and comfortable. Excellent fuel economy; I averaged 29 MPG over the break-in phase. With tire pressures of 36 in the front and 35 in the back, I was able to achieve up to 34 MPG on the interstate. It was a fantastic plus to have the Harmon Kardon audio system. This car has my highest recommendation. Since its big brother is a Ford F-150 with all the bells and whistles, I'm able to speak for all sides of the argument. My wife drives a 2020 Outback, this further allows us to comment in a positive way.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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