Used 2019 Subaru Ascent Limited SUV Review
Consumer reviews
Read what other owners think about the 2019 Subaru Ascent Limited SUV.
Most helpful consumer reviews
Love the car but not the transmission
New Ascent Owner, Brentwood, TN, 01/23/2019
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
I ordered my Ascent in July 2018 and took delivery of it in mid-September. I love the car. It is comfortable, handles well and is great for my family of 4 plus friends/cargo/dogs or whatever else we need to drive around. Around mid-November, I started to notice the car shuttering at low speed in city traffic and within a few weeks after that, the shutter would be followed by a screeching … that sounded like a cat. This happens nearly every time I drive, because I do mostly city driving. I took the car to the dealership in December, and they could not recreate the shutter/sound, so I took the car back and kept driving. Last week (mid-January 2019), we took the car back, and after nearly a week, they finally heard the sound and felt the shutter. Before that, the service department thought I was crazy. I'm not sure why it took them so long to discover that the problem was real. I believe they were just running diagnostics on the car, and this problem did not pop up in those computer diagnostics. I don't think they ever looked under the hood or checked any of the systems manually to see what the problem might be. Then, They called yesterday to tell me that, upon inspection after feeling the shutter and hearing the screeching, the entire transmission needs to be replaced. So that's great. My new car excitement definitely has worn off. This is our 3rd Subaru (plus my parents have had 4 or 5 of them), and the first time we've had any sort of mechanical problem. I was deciding between the Volkswagen Atlas and this car when we purchased, and I opted for the Ascent because of our excellent Subaru experiences to date. I'm starting to regret that decision. I hope the new transmission fixes the problem and that this doesn't recur.
CVT transmission failure
Chris, Joliet, IL, 12/01/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
As a follow up to my prior review the car is getting a new transmission. We have been told that there are 30 transmissions coming from Japan. Estimated arrival is not until at least December 22nd and it is estimated to take at least a week to install the new transmission. Car has been out of service for three weeks. Car has 5,000 miles on it. Unless Subaru has addressed the issue … with the slipping CVT chain, installing a new transmission is a band-aid approach and risks having the transmission fail again at 10,000 miles.
CVT transmission failure
Chris, Joliet, IL, 11/03/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
CVT transmission failed at a stoplight. Dealer does not know what caused the problem and since they can't reproduce the issue, they basically told us to cross our fingers and pray to the Subaru gods that it doesn't happen again, like when we are on vacation or in the middle of a snowstorm in January. The issue happened at a stoplight. The dashboard lit up and my wife had to gun the … engine just to get the car to creep along to get it into a parking lot. Clearly an issue with the CVT (likely a slipping chain) that Subaru refuses to recognize. We have been talking to Subaru corporate and their position is that if the dealer cannot reproduce the problem, there is nothing they can do. I asked what if this happens 10 more times, then what? The answer was if the dealer can't reproduce it, there is nothing they can do. The dealer checked the CVT fluid level and the connections on the transmission and that's it. Didn't even replace the CVT fluid. Dealer now says they were following instructions from the regional engineer. They gave us a print out of the trouble codes and it goes on for 4 pages, including startability malfunction, pre-ignition detected, transmission control system (MIL request), incorrect gear ratio, ECM, AT, and multiple codes for the Eyesight system and combination meter (along with XM/satellite digital audio radio service antenna faults). Car has 5,000 miles on it. Avoid this car.
Finally an owner!
joe, Ruskin, FL, 07/20/2018
2019 Subaru Ascent Limited 4dr SUV AWD w/7-Passenger (2.4L 4cyl Turbo CVT)
Picked up my new ascent and have only driven about 800 miles so far but it’s been a dream. So many safety features for the price and the ability to get 7 or 8 seats without up charge was big truly I was all set on the new Honda Pilot seeing how the touring level has options for captains chair this year (of course an up charge)I’m sure I paid a little over by getting the ascent so new to … market but even with paying a premium it was thousands less than the Pilot the highlander was also nice just a little to small for what I needed the ascent has more than enough room for my family of 5 and all our stuff obviously I can’t comment on reliability yet but I did buy the extended warranty since it is the first run for this car and I have come to find out every car has issues so it’s better to be safe than sorry. If you are worried about the 4 cylinder engine don’t be go test drive it you will be as amazed as I was great pickup and low end toque for a crossover and I have driven everyone of them prior to getting the ascent and owned both an explorer and a pilot of earlier models if you look at the numbers it puts out V6 type production very pleased with how it drives so far The only thing I would have done differently is waited a bit longer till more were on the market so I could have had more negotiating power but everyone’s situation is different timing is everything. If your in the market I would definitely give it a drive before signing on anything.
Edmunds Summary Review of the 2019 Subaru Ascent Limited SUV
What’s new
- The Ascent is an all-new three-row SUV
- Part of the first Ascent generation introduced for 2019
Pros & Cons
- Pro:Seats up to eight passengers
- Pro:Cargo room and third-row space are near top of the class
- Pro:Generous set of standard driver safety aids
- Pro:Can tow up to 5,000 pounds
- Con:Some more common driver aids are restricted to upper trims
- Con:Subaru CVT automatic not too impressive in other models
Which Ascent does Edmunds recommend?
The base-model Ascent comes with a satisfying list of standard features, but for not much more the Premium delivers a better overall package. A power-adjustable driver's seat, heated front seats, and an upgraded infotainment system with a larger display are just a few of the features that make it worth the extra money.
Full Edmunds Review: 2019 Subaru Ascent SUV
Driving
7.5The Ascent's turbocharged engine cranks out an impressive amount of power, and acceleration is quicker than average. But it takes a smooth right foot to achieve harmony with the overactive transmission. Ground clearance and other off-road attributes are among the strongest in the segment. The brakes are also a highlight.
Comfort
7.5For the most part, the Ascent's seats are comfortable and inviting. The climate control works well to keep the cabin environment pleasant, but the noise and vibration created by the tires detract from an otherwise nice experience.
Interior
7.5Get the seven-seater Ascent for full-size adults or eight-seater for cargo and/or kids. The Ascent is an approachable and easy-to-use crossover and fits drivers both big and small. Everything is clearly labeled, but there are a few controls that may require you to crack open the instruction manual.
Utility
7.5The Ascent is pretty efficient with its space, but others in the class do small storage better and have larger cargo holds. Folding the third row isn't as convenient either. Installing car seats is a straightforward process, though.
Technology
8.0Subaru's Starlink system features a crisp and responsive touchscreen and multiple ways to integrate your smartphone. It is easy to use and requires minimal setup time. A smattering of USB ports helps keep your passengers charged, but there isn't a 12-volt outlet for the second row.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2019 Subaru Ascent in Ohio is:
$54.42 per month*Legal