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Used 2018 smart fortwo Consumer Reviews

4.2 out of 5 stars
26 reviews

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We have a limited number of reviews for the 2018 fortwo, so we've included reviews for other years of the fortwo since its last redesign.

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Pros
Cons
1 out of 5 stars

The 2017 electric is a disappointment

Justin, 02/03/2018
2016 smart fortwo electric drive coupe 2dr Hatchback (electric DD)
15 of 19 people found this review helpful

Everything is great about the new 2017 electric except the battery range. My old 2016 got a minimum of 68 miles on a charge and even 80 miles if I was careful. My new 2017 in the winter in Massachusetts gets at the most 51 miles and if anything is running, may drop to as little as 39 miles. The dealer and the manufacturer says this is normal, but for me, the car has become almost useless in the Winter. It should not be sold in the North. Otherwise all the features in the new car are much better....but so what, for me, I would never have bought it if I knew it was like this.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Amazing miniaturization - Quite an accomplishment

Brent Sheldon, 04/19/2019
2016 smart fortwo passion 2dr Hatchback (.9L 3cyl Turbo 5M)
4 of 4 people found this review helpful

I suppose for most this car only makes sense in crowded cities but if you live in one it’s hard to describe how wonderful having such a small footprint is. Unsurpassed parking and maneuverability! Like an amusement park ride - so much fun. It’s clear that Mercedes spent much time with the newer design. I don’t think it occurs to many how difficult and expensive it is to miniaturize all the components and come out with a safe vehicle that drives like a much larger car. The engine’s torque pulls this lightweight (approx 2,000 pounds) car quickly. I have no problem keeping up with traffic - even on steep hills. The “cross wind assist” function nearly completely evens out high speed driving during windy days. The car is a work of art!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Totally Underrated

Dragon82d, 07/22/2021
2017 smart fortwo prime 2dr Hatchback (.9L 3cyl Turbo 5M)
3 of 3 people found this review helpful

There is a little button next to the shift lever which changes the engine and transmission dynamics from economy to something with a bit more oomph. Car handles fine on the highway with the computer crosswind system.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

I will never buy a smart car again

e, 09/18/2019
2016 smart fortwo pure 2dr Hatchback (.9L 3cyl Turbo 5M)
9 of 15 people found this review helpful

My 2016 smart car with only 51000 miles was just totaled due to a wig flying up under car and getting caught in transmission, and causing transmission failure while driving on HWY. Its absurd that a wig could seriously destroy a smart car. This was my second smart car, but I will never buy another one. There should be more to the undercarriage to prevent something like this from even being possible.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great little EV

JackInTN, 04/29/2020
2016 smart fortwo electric drive coupe 2dr Hatchback (electric DD)
2 of 2 people found this review helpful

Not a car for everyone but it can really turn heads. It is small but I can get easily to 300 plus pound people even those well over 6 ft tall into the car with what seems to be the surprising amount of room. The NASCAR design safety cage, so I'm told, really is much stronger and safer than most vehicles. I tend to drive it about 50 mi a day and charged it home, and the charging costs very little especially compared to the gas I was using in my old Nissan Murano. It has enough cargo space to carry a week's worth of groceries for my wife and I and most things we really need. Yes we still have a gas car but tend to use it for longer trips and not just going out to eat or around town for small shopping trips or sightseeing. It is surprisingly comfortable. The heater very much or the air conditioner in the summer you do get a range hit but not anything more than why you would see in other electric vehicles. In negotiates the hills here in Tennessee with ease and is a favorite for little kids all around the subdivision. It is interesting to see a car where other smart cars recognize it and hawk or wave almost every time.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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