2023 Mercedes-Benz GLS-Class Review





2023 Mercedes-Benz GLS-Class Review
What's new
- Panoramic sunroof and metallic paint now standard
- Part of the third GLS generation introduced for 2020
Cost to Drive
Reliability
The 2023 Mercedes-Benz GLS-Class has a 4 years / 50,000 miles basic warranty and 4 recalls. RepairPal gives it a reliability rating of 3.5 out of 5, ranks it #5 out of 20 among Luxury Fullsize SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
for Average Luxury Fullsize SUV
Frequency
for Average Luxury Fullsize SUV
Severity
for Average Luxury Fullsize SUV
powered by RepairPal
Recalls
4 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 24V207000
- Manufacturer Recall Number:
- 2024040002
- Number of vehicles affected:
- 116020
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
- Defect Consequence:
- An overheated ground connection can increase the risk of a fire.
- Corrective Action:
- Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
- Recall Number:
- 23V880000
- Number of vehicles affected:
- 79676
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
- Defect Consequence:
- A loss of drive power can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
- Recall Number:
- 23V445000
- Manufacturer Recall Number:
- 2023070012
- Number of vehicles affected:
- 143551
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Defect Consequence:
- A loss of drive power can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 18, 2023. Owner notification letters with a remedy were mailed September 29, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
- Recall Number:
- 23V178000
- Manufacturer Recall Number:
- 2023040011
- Number of vehicles affected:
- 70225
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
- Defect Consequence:
- Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
- Corrective Action:
- Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 4 years / 50,000 miles
- Hybrid component Warranty
- 6 years / 62,000 miles
- Rust Warranty
- 4 years / 50,000 miles
- Roadside assistance Warranty
- 4 years / 50,000 miles
Mercedes-Benz GLS-Class Owner Reviews
Most Helpful Owner Reviews
Trending topics
4.74 Stars, Almost perfect, but...
5 out of 5 starsTransmission Blew Out in 12 Months
2 out of 5 starsNo issues first year
4 out of 5 starsSpaceship look & comfortable ride, it goes down af
1 out of 5 stars2023 GLS-Class Highlights
Base MSRP Excludes Destination Fee | $81,800 |
---|---|
Engine Type | Mild hybrid |
Combined MPG | 20 MPG |
Cost to Drive | $240/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 17.4 cu.ft. |
Drivetrain | all wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the GLS-Class models:
- Emergency Call Service
- Standard and complimentary for as long as you own the GLS, this is an automatic collision notification system with an SOS emergency call button.
- Pre-Safe Sound
- When a collision is about to happen, Pre-Safe Sound emits a special tone through the stereo speakers to protect your hearing during the impact.
- Active Emergency Stop Assist
- When using adaptive cruise control and active lane keeping assist, this feature can recognize an unresponsive driver and bring the GLS to safe stop.
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