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Used 2016 Mazda CX-9 Signature SUV Review

Consumer reviews

Read what other owners think about the 2016 Mazda CX-9 Signature SUV.

5 star(65%)
4 star(6%)
3 star(16%)
2 star(6%)
1 star(7%)
4.2 out of 5 stars
31 reviews

Most helpful consumer reviews

5 out of 5 stars

Solid Near Luxury Contender

Byeh, Walnut Creek, CA, 08/08/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
8/12/18 UPDATE: 50k miles on Battle Star Galactica now, the only quality concerns we noted are: 1) Navigation hiccups are gone now and system is stable. When are we getting Android Auto again? 3) Tailgate continues it's failure to open about 5% of the time (car beeps 3 times). Annoying but barely 4) Subtle vibration of driver's sideview mirror at speeds above 70 mph in windy … conditions. Other than those minor gripes, the car still does everything it originally did exceedingly well. I would still purchase this car again today. ORIGINAL REVIEW: We recently picked up a 2016 signature and this car is nearly perfect for our needs. We already own a 2014 Mazda3 and bought this to replace a 2009 RX350. We cross shopped this car with the 2016 RX350. While the fit and finish on the new RX is undeniably excellent, the major problems with it are 1) the infotainment system requires extraordinary precision/attention and thus is extremely distracting/dangerous to use while driving and 2) the rear cargo area has a higher load floor and less cargo space than the 2nd or 3rd gen RXs. MSRP on the signature model I got is $45,215 and I paid $43,800 excluding taxes, fees, and registration. A comparably equipped RX350 would retail for $10K more easy. I'll be the first to say that the CX-9 loses out if you're looking for the most utilitarian vehicle with maximum cargo capacity. It's smaller interior volume (mostly due to height) mean it doesn't have the biggest cargo capacity (some 30 cubes less than the Pilot). That said, the super long wheel base and overall length provide solid leg room in all three rows and the interior is more than comfortable for adults. It just won't be as airy as some when it comes to headroom. But what it lacks in utilitarianism it makes up for in spades through superior driving dynamics, solid execution of tech, and premium design. I find this Signature trim far more luxurious than the top trims of any of its direct competitors and even more attractive than MDX or QX60. To me the ideal buyer of the Signature trim of this vehicle is someone that wants a 3 row near luxury SUV but doesn't want to pay luxury prices or, as was my case, simply found the alternatives unappealing. Onto the pros and cons: Cons: Front side air vents point too far out and don't direct airflow towards front passengers effectively. Very narrow 2nd row middle seat (outboard seatbelt buckles are almost blocked by a rear facing Britax convertible car seat) No ventilated front seats (would have been nice given hot CA summers) No panoramic moon roof No live traffic integration in the nav app. Live traffic is viewed in a separate view and is only shown on a macro map. No Android Auto or Apple Car Play Pros: Power out of the turbo 4 is very competent. Anyone who balks at the 227 hp rating on regular octane clearly hasn't test driven it or experienced the 310 lb ft of torque that comes on at 2000 rpm. Nappa leather seats are super comfortable Deep cargo loading area with 3rd row folded Heads up display very crisp and bright with a ton of info (lane departure, lane keep, radar cruise, nav with lane guidance, tach, speed, gear, blind spot monitoring). Radar cruise maintains distance and accounts for lane changes and merging traffic decently well. It can be heavy on the brakes when coming up on slowing traffic. That said, the system anticipates cars moving faster than you that merge close to you and won't brake in those situations. Lane departure and keep assist only intervene when necessary and only correct enough to guide you back. Smart City Braking not overly aggressive as some reviewers have indicated (braking earlier avoids unexpected intervention and also conserves brake life). I've never had it activate on me. Blind spot actually beeps when a car is detected and you have your signal on (most competitors only have side mirror indicator lights) Styling is the most attractive/luxurious in segment Infotainment system and controls are very intuitive with low learning curve Suspension absorbs road imperfections well yet offers minimal body roll in corners Very quiet ride on par with RX350 and MDX Fully independent rear HVAC zone works very well and even includes upper and lower air ducts/flow control and auto setting Ambient lighting (flood up front, front door pulls, all door pockets, center console) adds a luxurious ambiance. LED headlights are bright and have a very even distribution and clean cutoff. Auto high beams are also incredibly precise, turning off automatically even when there's only one car way off in the distance on either side of a split freeway.
5 out of 5 stars

Chose Mazda Over Infiniti?

Chris, Pensacola, FL, 11/08/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
I've had an Infiniti FX35 for the last 5 years and loved it. It has been a great family vehicle, the quality was nice and the reliability was top notch. My only wish was sometimes that it had a little more trunk space. I was prepared to buy another one last week, now a QX70. However, before I pulled the trigger I had to do due diligence and cross shopped the Acura MDX (slightly bigger … than the Infiniti with 3 rows) and yes, the Mazda CX9. The Acura drove pretty nice, but for the price I didn't like it as much as the Infiniti and it looks more like a mini van to me than an SUV, which is counter productive to buying an suv. Seeing the new bodystyle of the CX-9 made me immediately think of it as being similar to my FX-35 body style I'd come to love, only stretched out slightly for the 3rd row giving more room. I decided to check them out and I'm so glad I did. Mazda has always been nice, but not luxury vehicle nice. I tested out both the Grand Touring and Signature level trims, noting the main differences being subtle: the real wood and dark brown interior in the Signature model with led lighting in the grill vs the Grand Touring with either black or beige interior and black accents vs the wood, both have 20" wheels and nav so the Grand Touring is a great buy if you don't mind black or beige seats only. About a $3k difference. What sold me on the Signature was the dark brown interior I loved; looked a lot more luxurious and reminded me of my 2002 SE Miata I once had with a similar interior. Paired with the pearl white exterior my wife had to have, this was a great compromise; She the got color she wanted, I got the interior I wanted. Had I not read that it had a 2.5 turbo I would have believed it had at least a 3.5L V6 under the hood. Side note: Though the exhaust note is 4cly, the power band and torque definitely are not! It would be easy for mazda to transplant this powertrain to a 3 & the 6 to make mazdaspeed versions and I hope they do! Love the tech safety features that though they are becoming common on a lot of modern vehicles, the way they are implemented here makes them feel like luxury exclusive items. The interior though is what really sold me on this vehicle, its really nice. I do not feel like I stepped own from an Infiniti to a Mazda, but rather that I upgraded. From the NAPA leather, to the aluminum and real wood accents throughout, a plethora of tech and safety features, smooth and very quite ride! There's some youtube videos comparing the new CX-9 to the Audi Q7 and initially I thought that was apples to oranges, but but after testing it out and now owning it, they have very similar quality. Now that Mazda has separated themselves from FORD, they have the independent ability to re-brand themselves into an even classier company and they are doing it with the CX-9. If you haven't driven a MAZDA lately, you owe it to yourself to do so before buying anything else!
5 out of 5 stars

As fun to drive as the old one, just better

Cedric, Longmont, CO, 09/21/2016
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
Our 2010 CX-9 Grand Touring was still in great shape and we have enjoyed every 60,000 miles we drove in it but wanted to get a new car with all the modern bells and whistle and upgraded safety (the recent test report of the small overlap crash test of the old CX9 were not exactly making us happy). I loved the new model since I saw the first pictures and was very intrigued about the … Signature trim level and the new 2.5 turbo engine. I had the new Jaguar F-Pace (look, performance, chassis, V6 supercharged engine and handling) and the Volvo XC90 (that interior!!!!). I daily drive a fun RWD coupe with a manual gearbox during the week and I want our family car to be fun to drive as it is the only car I drive during the week-end with the family and cargo (2 young kids). Living in Colorado, we take a lot of trips in the mountains and I want a car that is fun to drive on these roads and that allow me control. The 2010 CX9 was fantastic in the fun to drive department and I did not want to replace it by anything less engaging. I was wondering how the new engine would handle and I was absolutely not disappointed, the low end torque is immediately available and the car always feels more powerful than it really is. EVERYTHING is nicer in it compared to the old model, the materials and quality is impressive for its class and price. The Jaguar is nice but you need to add a lot of extra to get it to that level ($60k), still more powerful and truly plays in the luxury segment though. Handling, brakes, transmission, technology, everything works seamlessly. Update after one year: still love it, only one nagging detail: why can't I unlock all the doors when I unlock the lift gate??? UPDATE: We bought our 2016 CX9 Signature during its first model year. This is the only car I ever purchased with an extended warranty because I was concerned about potential issues with the then brand-new and unproven 2.5 SkyActiv Turbo. I only wasted 2 grand because, knock on wood, the CX9 has been as rock solid as our previous 3.7 V6 2010 CX-9 that we had before. I only regret that I did not wait one or 2 model years because Mazda added a few features to the CX9 over the years: auto hold, Apple CarPlay, Mazda Vectoring Contol, and ventilated seats. We still love long road trips with our CX9, the turbo 4 has always been surprisingly potent and efficient for such a large vehicle. After 50k miles, the beautiful interior still looks new, with no creakings or wear. I wish my 2019 Genesis G70 were as well built in that department. The ONLY detail we HATE about this car is that when it rains, and you open the tailgate, all the water drips on the top of the tail lights and splashes everything and everyone near it. This is a really good car, but I would advise picking up a later model year to get all the goodies that weren't available in 2016.
5 out of 5 stars

Audi, Cayenne, or Mazda(really!)??

Icarus, Wentzville, MO, 02/01/2017
2016 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 year update: 16k on the clock and the CX9 is as good as new/ tinted windows to keep heat out and had 3M self healing clear protection on front, mirrors, door cups. No rattles, kids like the back seat, all good. I am still impressed with this car... also interesting to see the Lexus concept SUV looks to have borrowed the design of the CX9 with the long hood/angled front and even rear … of vehicle. Ok, so I am a car guy - I've owned Lexus, Ford, Chevy, Toyota, Honda, Porsche SUVs, Sedans, Vans, and Sports cars. So my last car, eg. the one I needed to get rid of was a 2009 Porsche Cayenne GTS Manual, I loved it - unfortunately it was a manual and too much vehicle for my wife to drive (it was a beast)... so I needed to get practical on the next car. I narrowed it down to a Cayenne, Macan, and Audi Q7 - Prices, however - were $60-80k for good ones... OUCH. I also looked a few CPOs that brought the price down a bit. Oddly, I ventured into the Mazda dealer as I liked the look of the new CX-9 and wanted to check it out. I told them what I was looking at and drove currently - they then showed me a new Machine Grey Signature... it was beautiful. Fit and finish was great, close to if not equal to what I was looking at, the technology was great (a major deficiency in the Porsche), and the price was Super Simple - e.g... "this one only comes in different colors, other than that - it has everything Mazda offers." PERFECT. I was so sick of looking at cars with endless options, packages, etc. The interior color, design, wood touches, heads up display Nappa leather in burnt umber is very classy and my first impression was - ummm... this is a Mazda? Much better than Infinity who competes in luxury space. Rear seats were great with a cool sliding function that can move the seat forward with car seat in it. 3rd row is... mehh, not to bad for an adult for a short trip and fine for kids... not a Mercedes 3rd row, but not a Toyota Highlander or Suburban either... somewhere in between. Exterior Impressions: Excellent front-end design and LED lighting headlights, grill, and tail lights. Paint quality, chrome, and wheels are top notch. Driving Impressions: Compared to my Honda Odyssey - it is great, sits up high and handles well, road-feel is good, and steering feedback is good. Compared to my GTS, not so good... but I did think it was on par with the newer Cayenne in terms of ride quality (believe it or not!). So all in all, it is great for a 3 row SUV at that price point without all the extra fancy suspension add-ons (which break). The engine is efficient and provides enough power without seeming to struggle or wind up too much (odd for a 4cyl turbo). Brakes are good and body dive is minimal. So, all in all - I will miss the GTS on the curvy roads and the gas station & shop will miss me, but my wife will be much happier that she has a nice option from the minivan. This will eventually replace the Odyssey in a couple years when kids are a bit older... and that will turn into a nice Boxster... Until then, I will be happy with the Mazda, they have done a fine job!

Edmunds Summary Review of the 2016 Mazda CX-9 Signature SUV

Pros & Cons

  • Pro:Inside and out, the CX-9 is attractively styled
  • Pro:estimated fuel economy is better than the class average
  • Pro:comfortable interior remains quiet on the highway
  • Pro:top level Signature trim is on par with some luxury-brand competitors.
  • Con:Cargo capacity isn't as generous as rivals
  • Con:leather seats can be stifling in warm weather
  • Con:third row of seats isn't very accommodating for passengers.


Full Edmunds Review: 2016 Mazda CX-9 SUV

What’s new

The Mazda CX-9 has been redesigned for 2016.

Edmunds says

The all-new 2016 Mazda CX-9 is attractive inside and out, but it's more than just a pretty face. It's a pleasure to drive and will satisfy all of your growing family's requirements thanks to its generous size and numerous features. It's one of our top-ranked three-row SUVs.

Notably, we picked the Mazda CX-9 as one of Edmunds' Best Used SUVs for 2016.

Vehicle overview

It's been nine years since Mazda brought the first CX-9 to market. In that time, SUVs have increased their domination of the market, so the pressure was on to follow it up with something impressive. By all accounts, the redesigned 2016 Mazda CX-9 has succeeded thanks to its excellent drivability, attractive styling and an interior that exceeds expectations.

Unlike other Mazda vehicles, the new CX-9 doesn't distinguish itself as the fun-to-drive alternative in the class. Instead, it delivers what most SUV drivers actually want. The CX-9 is appropriately responsive and powerful while delivering high levels of comfort and refinement. In the range-topping Signature trim, it even flirts with the entry-level luxury segment. As further incentive, you get a lot of features for the money and with strong fuel economy figures, its cost of ownership will remain favorable.

On the downside, the 2016 Mazda CX-9 doesn't hold as much cargo as competitors, and the third row of seats is cramped. That said, we wouldn't call the interior restrictive. Second-row seats are spacious and comfortable and clever engineering makes the most of all available luggage space. It will certainly meet the needs of the typical growing family.

Sleek styling and bold accents make the 2016 Mazda CX-9 one of the prettiest SUVs in its class.

Of course, the 2016 Mazda CX-9 isn't the only choice. Other three-row SUVs worth considering include the Ford Explorer, Honda Pilot and Toyota Highlander, all of which received Edmunds "A" ratings. We're confident the CX-9 will also earn a top grade. This new and improved CX-9 is definitely worth a spot on your short list.

2016 Mazda CX-9 models

The 2016 Mazda CX-9 is a three-row midsize crossover SUV with seating for seven. It is offered in Sport, Touring, Grand Touring and Signature trim levels.

The Sport trim comes standard with 18-inch alloy wheels, automatic LED headlights, cruise control, keyless entry, tri-zone automatic climate control, a leather-wrapped steering wheel and shifter, cloth upholstery, a tilt-and-telescoping steering wheel, a six-way manually adjustable driver seat, 60/40-split folding second-row seats, 50/50-split folding third-row seats, a rearview camera, Bluetooth phone and streaming audio, Mazda's Connect infotainment system with a 7-inch display and a six-speaker sound system with HD radio, auxiliary/USB input and Internet streaming radio apps.

The Touring adds heated mirrors, a power liftgate with adjustable height stops, keyless ignition, an auto-dimming rearview mirror, a universal garage door opener, a blind-spot monitor with rear cross-traffic alerts, heated front seats, leather upholstery, an eight-way power-adjustable driver seat with lumbar support (four-way front passenger seat), an 8-inch infotainment display and two USB ports in the second-row center armrest.

The Grand Touring trim further dresses things up with 20-inch wheels, adaptive headlights, LED foglights, automatic wipers, roof rails, a sunroof, adaptive cruise control, lane-keep assist, rear parking sensors, frontal collision warnings and mitigation, a head-up display, driver seat memory functions, retractable sunshades for the middle row seats, aluminum interior trim, additional interior lighting, a navigation system, a 12-speaker Bose premium audio system and satellite radio.

At the top of the range is the Signature trim that adds exterior LED accent lighting, premium leather upholstery and rosewood interior trim.

Some of the features on higher trims are available on supporting models as options.

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Performance & mpg

Under the long hood of the CX-9 is a 2.5-liter four-cylinder engine that produces 227 horsepower and 310 pound-feet of torque on standard gasoline. Using premium fuel increases horsepower to 250 hp, but torque output remains the same. That means there really won't be an appreciable change in performance as far as the driver is concerned. A six-speed automatic transmission sends power to the front wheels, and all-wheel drive is available on all models. The Signature trim is only sold as AWD.

The EPA estimates for fuel economy are 25 mpg combined (22 city/28 highway) for the front-wheel-drive model and 23 mpg combined (21/27) for the AWD. These estimates are better than average among other three-row SUVs. Properly equipped, the CX-9 can tow up to 3,500 pounds.

Safety

Standard safety features for all 2016 Mazda CX-9 models include antilock brakes, stability and traction control, front-seat side airbags, full-length side curtain airbags, a rearview camera and emergency telematics.

Touring trims and above also benefit from a blind-spot monitor with rear cross-traffic alerts, while Grand Touring and Signature trims also receive a lane-keep assist system, rear parking sensors and frontal collision mitigation up to 18 mph.

Driving

Mazda has carved out its niche as a maker of cars that are fun to drive, but the CX-9 takes a more conventional approach. The ride quality is soft and compliant for a smooth ride over imperfect pavement, but it may be a bit too soft, as we felt some extra movement after encountering bumps. When taking a corner, there's a decent amount of body roll, but the big SUV still feels manageable and confident.

The 2016 Mazda CX-9 delivers the right amount of responsiveness, refinement and comfort that SUV shoppers are seeking.

The 2.5-liter engine's power output specs may leave some unimpressed, but it's a different story behind the wheel. There's an abundance of power at low engine speeds, tapering off as the engine approaches its limits. Considering that few drivers ever floor the pedal like this, Mazda wisely chose responsiveness and drivability over power on paper. The CX-9 reaches highway speeds and passes slower traffic with ease, and gearchanges are quick and smooth. On the highway, the interior is well insulated from road and wind noise, too, making for a fatigue-free environment.

So despite being less sporty than we'd expect from Mazda, the 2016 CX-9 should appeal to those in the market for a three-row SUV.

Interior

The 2016 Mazda CX-9's interior easily exceeds expectations for the class. Its overall design is visually pleasing without being gimmicky, and all controls are thoughtfully placed. Mazda's Connect infotainment system is intuitive and the display is perfectly placed in the driver's line of sight. The Signature trim's cabin further enhances the luxury feel thanks to its rosewood and aluminum trim and deep red leather upholstery.

It'd be easy to mistake the 2016 Mazda CX-9's interior for that of a luxury brand. We think it's especially true of the top-of-the-line Signature trim.

Its front seats provide ample support and comfort for long-distance road trips, though the leather can be stifling in warm weather. The second-row seats are equally comfortable and feature a generous range of slide and recline travel adjustments. As is customary for SUVs in this class, the third row is intended for occasional use by smaller passengers. Children will be just fine back there, but the lack of headroom and the low-mounted seat cushion mean that adults will find it suitable for short trips only.

Behind the third row are 14.4 cubic feet of cargo space along with a shallow underfloor bin. With the rear seats folded, capacity expands to 38.2 cubic feet, and with both floors stowed, 71.2 cubic feet are available. That figure is smaller than average for three-row SUVs, but the CX-9 makes up for it with a flat load floor that makes loading of bulky items much easier.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2016 Mazda CX-9 in Ohio is:

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