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Used 2017 Lincoln Navigator Consumer Reviews

4.6 out of 5 stars
29 reviews

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We have a limited number of reviews for the 2017 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
4 out of 5 stars

Year End Close out, saved lots on my 2017 Select L

KenyonFamily, 03/19/2018
2017 Lincoln Navigator L Select 4dr SUV 4WD (3.5L 6cyl Turbo 6A)
13 of 14 people found this review helpful

Fortunate to have purchased this "Executive Vehicle", because a prior company owned it and let only their high level mgmt drive it. Did a carfax on it and everything was good so far, saw it at the dealership and test drove it along with the 2017 expedition el platinum. This is definitely a lot quieter than the expedition and there are significant differences that make it a Lincoln w/ a different badge and not just some Expedition w/ a different badge. Ended purchasing this w/ a 10yr/100k bumper2bumper warranty. The vehicle drives like a dream. My family and I were also looking at the new top of the line Suburban, Yukon Denali XL, Escalade, and the AMG GLS 63 SUV. Ended up with this one because fr the price point and what I was getting it was just worth it. Did not like the GM vehicles, the steering felt sloggy and who still uses column shifters on high end vehicles?! As for the gls63, towing capacity maxes out @ 7500 which for that price point and motor it's got it rather weak. The Navigator has the ability to tow and tow a boat/trailer it will here in the Pacific NW. Overall impressed, just wish the 2017 model was not as antiquated with the accoutrements inside; but that was definitely addressed with the 2018 totally redesigned Navigator. Those are selling like hotcakes!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Traded '14 ESV for the L and loving it!

Phil Calendine, 10/09/2015
updated 04/13/2017
2015 Lincoln Navigator L 4dr SUV (3.5L 6cyl Turbo 6A)
22 of 25 people found this review helpful

Yes, we had a brand new 2014 Cadillac ESV Platinum. It was really crap. Transmission issues, electrical issues, upgraded seats were horrible, very uncomfortable. Ride was very poor compared to our previous air suspension 2003 ESV. Engine under powered. Vented seats sounded like a jet landing in the car. Heated/cooled cup holder worked great for the two minutes before it turned itself off. Remote start worked great as far away as five feet. 2015 Cadillac is just plain ugly and "fold flat" seats simply sit up on floor of car...wife literally couldn't reach into car without hitting the bumper. That's not gonna work in Ohio winters. So we decided to cut our losses and try the Navigator-L. Got a fantastic deal on the outgoing 2015 which is essentially same as the new 2016. I did like the general appearance of the ESV platinum interior better, but the functionality of the Nav over the '14 or '16 ESV is way, way better. The entertainment/nav is infinitely easier and more intuitive than the grossly antiquated non Vue system we had in the '14, and I feel much better than the Vue system in the latest Caddy. Unlike the Vue, Lincoln maintains hard buttons where it makes it easier to use (volume, tuning, HVAC, etc) but still integrates those into its Sync system. The iPhone works seamlessly and intuitively. The old Nav had a grossly underpowered engine. The new ecoboost turbo rectifies that, and easily outperforms the '14 or '16 ESV. In addition, this smart 6 cylinder gets about 15% better gas mileage, which, comcined with the 33 gal tank vs 28 on the ESV, and you can go way further. The brakes are also much improved, and better compared to Caddy. The ride (we have the upgraded Reserve edition with comparable air suspension) has 3 very useful and noticeably different ride selections. The Sport setting is great around town, resulting in a very stable, nearly sway free ride. Hit the highway and select comfort and the road bumps are nearly unnoticeable. The ESV did neither. The back of the L has much easier to use auto down third row, which, by the way is 40/60 split, which means you can actually sit someone in the middle of the back row. Caddy 50/50 split resulted in our huge ESV being reduced functionally to a six passenger! Who wants to sit in a crack? So overall, from my perspective, the '15 or '16 Nav L is an easy winner over Caddy, which gives the feel of an over confident underachiever. UPDATE: April 2017 at 22k miles. I suppose with an American car it was inevitable. What was initially a tight, smooth ride has slowly but noticeably deteriorated into a sway wagon. We had to have the reader wiper motor replaced, thank goodness right before warranty set to expire. The driver side power foot board is now angled outward, probably from an overweight service person that worked on our car, and the dealership sees nothing wrong with it. We get random beeping from the park assist all the time, and Lincoln has been zero help. Gas mileage has dropped as well, though still 1-2 mpg greater than we ever got with the ESV. It is still comfortable enough, and nothing else compares as far as gross load hauling of people and stuff, but we can't wait until we can offload this thing and get a Lexus.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Don’t be Shocked

Chris Eickhorst, 10/13/2017
2016 Lincoln Navigator Select 4dr SUV (3.5L 6cyl Turbo 6A)
16 of 18 people found this review helpful

We purchased a 2016 certified Navigator as we are now retired and planned on making many road trips. We now have 57,000 miles on it with nearly 30,000 of those miles being highway driven. We loaded the SUV down and took a trip from Florida to Yellowstone to California. We were impressed with the fuel economy for such a heavy SUV, averaging around 18-19 highway MPG. Very comfortable ride, superior performance and handling. We were disappointed in oral commands to the navigation and so when choosing a new destination you have to be at a stop. 2017 model has a very much improved command center. Recently we were told we needed new shocks ($1700.00 from the dealership) new brakes and now new calipers. We are 7,000 out of warranty so now on our own for over $2500 in repairs on this SUV. We called Lincoln Support and too bad so sad nothing they can do. Really? Not even discounted parts? Very disappointed in their ability to help out. The shocks were probably bad within the warranty period but it was never mentioned to me even though the dealership completed their multi point inspection. Dealership parts department was not at all surprised at our order of new shocks apparently they’ve sold a lot of them. Our mechanic was shocked at the amount of repairs needed on such a new vehicle as were we. Heck, the bolts weren’t even rusted on the parts removed!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Compared all of the luxury SUV's, Navigator won

risenbeck, 12/20/2016
2015 Lincoln Navigator 4dr SUV (3.5L 6cyl Turbo 6A)
11 of 12 people found this review helpful

I car shopped for about 1 month for a new SUV. Test drove Suburban, Mercedes GL450, Escalade, Lexus and Navigator. I was looking for a 15' model to keep price in the high 30's to low 60's. The one I liked best would win our regardless of price. I ended up picking the Navigator as it's ride was so much nicer than all the others. Now that I had the car for a week, I am enjoying other features like great sound system, easy to use panels that parse off navigation, entertainment, climate, etc. Also key was being able to seat normal sized people in the 3rd row if we needed it. The Lexus was so high priced, but also only a kid would be able to sit in the 3rd row as it was not deep enough for legs. Also another great feature was the ability of the back to flatten out completely with a push of a button. The look of the car is also very nice (black on black). I am very happy with this purchase as I almost completely forgot about the Navigator.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great road car, technological nightmare

Texas Big Mike, 01/14/2018
updated 01/20/2022
2015 Lincoln Navigator L 4dr SUV (3.5L 6cyl Turbo 6A)
16 of 19 people found this review helpful

I've owned the car for 7 years and have put 86,000 miles on it. It's a wonderful road car, with a solid feel, good acceleration from the turbocharged V6, and a surprisingly good 18-19 mpg on the highway. The seats are comfortable and the deploying running board makes it easy to enter and exit, important since my wife has had major back surgery. The cargo space is huge; we traveled with a 90 lb Lab and luggage for several weeks at a time and have lots of space. The instrument panel is easily readable and intuitive, and the hands free operation is convenient and adds to road safety. Here's the downside: despite numerous trips to the dealer, several of which involved 3-4 day stays, the car's electronic package still malfunctions frequently. It tells me it there's no key in the vehicle sometimes and won't start, sometimes giving the signal when the car is running and under way; the proximity sensors go off for no reason, the automatic windshield wipers turn on under perfectly dry conditions, and sometimes the Bluetooth phone connection does not recognize my phone. The problems are not constant nor have they interfered with the operation of the vehicle or it's safety, but it's annoying and undermines my confidence in the vehicle. Despite my satisfaction with the car's handling I will not buy another one.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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