Used 2013 Lexus RX 350 Consumer Reviews
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Disasterous Door Actuators
Edev, 03/16/2019
2013 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
9 of 9 people found this review helpful
Lexus is generallly thought of as a highly reliable car. But, be aware... there is a major problem with the door actuators. Our doors have failed to lock when using the transmitter for the third time. The dealer fixed the problem the first two times, but now has failed to even return a phone call. No more Lexus!!
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Not made in Japan & service costs vary greatly
Peter, 12/24/2015
2013 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
25 of 28 people found this review helpful
This 2013 RX350 is my 7th Lexus ( my 4th RX) and my first Lexus built in the USA rather than Japan. This RX has also been my the least reliable one. The car had a chronic and constant squeak audible at low speeds which after 4 trips to the dealer finally got diagnosed as a poorly fitted hood (poorly fitted at the factory). It was finally fixed at 20,000 miles. The squeak had gotten so annoying that I actually considered selling the car rather than listen to it. The electric self positioning steering column began to groan when it moved, starting at about 35,000 miles, and was replaced under warranty. The dealer had to keep my car for two weeks to make the repair. The service tech said the steering column would have eventually given out and that it is tied into the car's starter switch so failure would have rendered the car inoperable. It would have cost $2 500 to fix had it been out of warranty. Also the leather on the two front seat cushions wore poorly. Deep creases developed into cracks during two years and 50,000 miles of normal use, despite routine application of leather conditioner. The leather cover on the door armrest also came loose from it's padding. After some discussion between the dealer and the factory rep, all of these upholstery items were replaced even though the car was a few miles beyond it's warranty period. My previous Lexus experiences were trouble free, so I felt I bought good value despite the high purchase price. However, this car has required a lot of attention. Although this RX is a safe comfortable versatile SUV, it is not a great machine like all my other Lexuses. About service, I have learned that each Lexus dealer sets the cost it charges for service and these costs do vary greatly,. Desert Lexus in Cathedral City, CA charges more for service than any other dealer I have found in Southern CA. I will probably not buy an 8th Lexus.
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Suggestions
builder0524, 06/23/2014
2013 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
24 of 27 people found this review helpful
Bought this RX350 in March 2013 and have 30,200 miles on. We got every option except radar and front window navigation. It is what we thought a Lexus should be. If there is a next time would go with Hybrid because of intown mileage. Am not convinced the 19" wheels are right for the car and would have liked to have had 18". The odometer shows consistently higher speed by about 3 or 4 miles than actual speed as measured by radar signs and when running a side-by-side with other 2013 SUV's.
Excellent Certified SUV
Robert, 02/29/2016
updated 09/12/2022
2013 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
18 of 20 people found this review helpful
9/12/2022 @ 120,000 miles still operating great and looks good. I just wished it got better mpg… 3/10/2022_117,600 miles no problems. 3/10/2921_112,000 miles still awesome. 9/10/2020_ 109,000 miles still getting compliments on it. _____ 3/9/2020* 108,000 everything still Good! ___ • People always impressed with this SUV for looks and comfort. 9/6/2019* it still runs and looks Great! Odometer - 100,080 And only Replaced tires, brakes so far. •Had 85k* it still runs and looks Great! Update 8/31/2018 I bought this Certified with 36000 miles. Maintenance: Excellent! Fuel economy about 22.4 hwy, With V-6 and Fantastic acceleration with smooth shifting. Breaking: great. Sound system: great. Comfort: seat adjustment, ride, steering... great! Excellent A/C. Turn radius: Excellent! Color: black exterior/ interior Excellent service at Lexus... Would buy another Lexus over other luxury brands.
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Compliments my Porsche 911
Bob Heilweck, 09/27/2016
2013 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
15 of 17 people found this review helpful
I just bought a 2013 Certified RX 350 F sport with 18,000 mi. and think it's a great car. I have always driven manual shift cars and this car is a nice luxury experience. I am in my early 70's and plan on this being my last car, which is why I bought a Lexus and not a German car. As far as the reviews, I don't quite understand. I have owned an early Porsche 911 for almost 25 years. This car is certainly not a Porsche, it was never intended to be. But I can hold my own on an autocross course, and I have driven this car on some curvy, decreasing radii turns requiring heavy braking, power on acceleration out of turns and weight transfer. I think this is a great car for what it is in the handling dept. Having driven Honda's for most of my life, if the quality is up to that standard (and I am sure that it is) I will be very happy.
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