2024 Jeep Grand Cherokee Consumer Reviews
Pricing
Laredo A - $38,290 MSRP
Edmunds suggests you pay
$33,977Prices based on sales in MI thru 4/14/25
We have a limited number of reviews for the 2024 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.
To many issues compromises
DGG, 08/20/2023
2023 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 15 people found this review helpful
OK, 500 miles and the doors sound cheap...pull the handle and close. Thinner metal and less sound deadening??? Hear the tire noise too much, like doors open. Creaks from passenger side window/door. Unrefined suspension (20 inch), crashing over manhole covers. Lane assist acts up, sometimes jerking wheel. Feels like frame sturdy though. Transmission lurches on downshift to 1st gear. Acura hear I come.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
One year in, happy camper
Tim O., 06/30/2024
2023 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Exactly one year in with my JGC (8500 miles) and am one satisfied buyer. No issues, no trips to the dealership outside of oil changes. This is my second straight JGC. This newer model made all the improvements I wanted from the previous gen (bigger cargo area and backseat, larger touch screen, some add’l creature comforts) while maintaining what I loved about the old one (great seats, cool exterior design, reliable). Only things I don’t love are the running board and the passenger infotainment screen. The running boards are too small to be useful, but their presence requires a long step to get in. And in winter or rain, you’re guaranteed to get crap on the back calf of your pants. The passenger screen is COMPLETELY useless unless you have the rear seat entertainment package. My assumption was that passengers could plug in and use the screen on the dash as an extension of their phone. Nope. Not at all. Don’t waste your money. Outside of those nitpicks things, I’ve been very happy!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2024 Jeep Grand Cherokee for sale near you
3 of 65 listings
- Limited 4dr SUVMSRP: $55,53520 mi away
- Overland 4dr SUVMSRP: $69,03520 mi away
- Limited 4dr SUVMSRP: $54,69526 mi away
See all 65 listings
Start stop not working
Jeep Owner, 11/27/2024
2023 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
Jeep has been brough to the dealership 5 times for issue with start stop feature. Replaced aux battery twice, main battery once. Charged both batteries 4 to 5 hours each time. Still does not work. Now the hands free liftgate does not work. When it was 4 months old the backup camera went out as well. Changed Aux battery at that time.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Completely satisfied so far
Houston driver, 05/17/2023
2023 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
Traded in my Mercedes GLE 580 for the Grand Cherokee Summit Reserve and, while the Mercedes was a little more comfy and powerful (the GC is a six), the Jeep blows it away in every other category. Interior design of the 580 was excellent, but the GC is unbelievable for a traditionally non-luxury car. I you wanted a Bentayga but more compact and versatile the GC would come close. All attention to detail makes you wonder how this car was built in Detroit. The beautiful leather, interior lighting, info displays and controls, sound system, exterior fit and finish, and head and fog light systems are top notch. Also it takes reg gas, so I get about a 30% reduction, including better mileage, in my fuel cost. Engine is peppy, but I admit it would be nice to have a V8 for highway passing. Wireless Android Auto is seamless and a pleasure on top of the car's own complete infotainment system. Complete app, assistance, and emergency free, as is reg maintenance for 3 years. Dealer gave me the fastest purchase transaction ever, at about an hour, half the time it took to turn in the Mercedes lease. All I would ask for is a service loaner but the dealer said no.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Lemon Aid needed
Unhappy Camper, 05/14/2023
2023 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 23 people found this review helpful
I bought a 2023 Jeep GC Outlander with 250 miles. 7 days later it is in service because the car vibrates badly. drives really loudly (more than any other SUV I’ve even been in) has a front end clicking noise and feels like wind buffeting pressure in the cabin even when all the windows and sunroof are closed. I had a 2017 GC Outlander that never gave me any trouble. At 97,000 miles, it blew a solenoid and the part was back ordered for over a month with no guarantees of actual delivery. So, I traded in my 2017 expecting that I’d be as happy with the 2023 model. No such luck. Service rotated the tires and checked front end alignment in an attempt to fix the vibrating. They said the noisy ride is typical and they deny there is pressure similar to wind buffeting. Not a successful fix on the vibrating so I am waiting to see what the dealership proposes. One more try at fixing the issues then I have to look into lemon laws. Overall the car is disappointing even if there were no issues with performance. The interior looks good but the center console is way too wide. There is no charger in the storage compartment so without the cordless charging option, you have to deal with a phone charging cord that sticks out and prevents closure of the compartment below the touchscreen. The trim is very cheap plastic covered in chrome paint that I suspect will scratch. Everything else on the console is black plastic that shows every single fingerprint. The doors feel super light weight which might be one of the reasons why the ride is really loud. The Mazda loaner I got from the dealership is way more quiet for a much lower MSRP. All the seats are narrower than my 2017 and way less comfortable. They look and feel cheaply made and the driver seat already has a crease in it that the service manager admitted “needs to be watched” but is not a warranty repair. Even the covering in the cargo area seems cheap and raises questions about durability. I am very disappointed and have little confidence in the quality and dependability of this car. Buyer beware. It seems there are serious issues with manufacturing and quality control.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value