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2024 Jeep Grand Cherokee Consumer Reviews

3.8 out of 5 stars
64 reviews

Pricing

Edmunds suggests you pay
$34,808
Prices based on sales in OH thru 4/14/25

We have a limited number of reviews for the 2024 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.

Trending topics in reviews

Pros
Cons
3 out of 5 stars

What will need to be replaced next?

Scott S, 03/15/2024
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful

Overall, solid Jeep reliability on the engine & drivetrain in the first 16mos and surprisingly good gas mileage. But in the same period the dealer replaced both batteries, both rear struts, both front sway bars, repaired the radiator air deflector and recently one of the backseat headrests. Lots of SW stability issues. Really disappointing considering the expected quality of historical Jeep products.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

I gave it a shot and what a disappointment.

James DC, 01/10/2025
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

This review should be taken as a notice for anyone that decides to purchase a product from FAC/Stellantis My issues are regarding my Jeep Grand Cherokee Summit Reserve, brand-new, over a year. 1st Problem – March 28 (in the shop for 8 days) – TOW EVENT. The vehicle stopped IN AN ACTIVE INTERSECTION! Complaint: 4x4 and check engine light on – burnt smell in the cab, throttle sluggish. Repair: Vacuum line / ECM 2nd Problem – April 14 (in the shop for 32 days) – TOW EVENT Complaint: Vehicle lost all power while driving, throttle, brake control, all systems shut off. – Vehicle had to be towed to dealership. Repair: Jeep needed a whole new catalytic converter 3rd Problem – May 22 (in the shop for 25 days) – TOW EVENT Complaint: Jeeps front suspension unable to raise, rear suspension raised, and unable to lower. Air suspension light on. Repair: Air suspension shocks Other “small” issues that came up over the summer. • Air suspension at time raises to Off-Road height 1 without being engaged. • Loud crackling sound in front end when braking, no issues with break response. • Rear seat belt does not buckle. • Infotainment system requires reset, systems shuts-off sporadically. • In dash display when it map guidance mode is on, at times goes blank during navigation • Leak at passenger side window/door 68 days until last major incident 4th Problem: Oct 6 – TOW EVENT – Again, the vehicle stopping in an active intersection. Complaint: Vehicle on road travelling and lost all power, throttle, brake control, all systems shut off. Unable to engage hazards, unit started smoking – tow truck driver unable to engage neutral without manually forcing the vehicle. Repair: Service Manager advised, they could not start the vehicle, needed a new starter, alternator, batteries and an ENTIRE NEW TRANSMISSION! During this whole ordeal, I’ve had trips disrupted, and multiple loaner vehicles. This brand new Jeep was in the shop for more than 120 days, over 8 months. Since the last repair, the dealer as well as Stellantis has gone silent because everything was a warrantable repair and where I live there are no lemons laws. I’ve since gotten rid of the vehicle, taking a loss, but if you have no confidence in the vehicle you’re driving, get rid of it.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Call it u disconnect nit uconnect

Colorado blue, 09/15/2023
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
15 of 18 people found this review helpful

I've had the 2023 grand cherokee limited for 5 months and the phone painting wit uconnect still doesn't work. All of the safety features like blind spot monitoring, lane monitoring, and adaptive cruise control work intermittently. The power steering is now flashing needs service. Dealer has been totally ineffective at trying to repair these issues. Mechanically vehicle runs fine and the ride is very good.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Over the Moon with Our New Jeep

coachmanem, 05/28/2023
2023 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

After one week of owning this Jeep Grand Cherokee Summit 4WD SUV, we are very pleased with its handling, ease of use with touch screen and comfort. The tight turning radius makes U-turns a breeze despite the vehicle's being somewhat larger than a former Jeep we had. The seats are fully adjustable and even provide a back massage with various massaging patterns. The ride is quiet and allows our hearing radio and phone sounds well. Safety features including the drive assist work well. We think this vehicle is well worth the money we spent on it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Noisy transmission, noisy cabin

Paul C, 05/31/2024
2024 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
8 of 9 people found this review helpful

This is my second JGCLtd. I had a 2018 which was fabulous and assumed the 2024 would be the same. WRONG! The cabin noise is on the highway is brutal as if insulation or sound proofing was eliminated. Also, the transmission has a funny sound when in D at a stop light. If placed in N, that clicking sound disappears but if placed back in D it starts again and at times can be quite loud.......Definitely a cheapened version with no lock on gas lid, dash controls are confusing whether they should be in on or off position, and the rid is not as comfortable as the 2018. If these issues cannot be addressed the vehicle will be traded in sooner rather than later.

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