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2024 Jeep Grand Cherokee Consumer Reviews

3.7 out of 5 stars
66 reviews

Pricing

Edmunds suggests you pay
$33,459
Prices based on sales in GA thru 8/11/25
Final assembly in USA

We have a limited number of reviews for the 2024 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.

Trending topics in reviews

Pros
Cons
2 out of 5 stars

Noisy transmission, noisy cabin

Paul C, 05/31/2024
2024 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
20 of 21 people found this review helpful

This is my second JGCLtd. I had a 2018 which was fabulous and assumed the 2024 would be the same. WRONG! The cabin noise is on the highway is brutal as if insulation or sound proofing was eliminated. Also, the transmission has a funny sound when in D at a stop light. If placed in N, that clicking sound disappears but if placed back in D it starts again and at times can be quite loud.......Definitely a cheapened version with no lock on gas lid, dash controls are confusing whether they should be in on or off position, and the rid is not as comfortable as the 2018. If these issues cannot be addressed the vehicle will be traded in sooner rather than later.

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5 out of 5 stars

Best Driver Comfort in Class

Brian, 01/25/2023
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
64 of 71 people found this review helpful

I recently bought a 2023 Grand Cherokee Limited. People complain about the cost but with incentives, my Limited model 4X2 dropped the price by $6,000 from MSRP. That put it in price with a Laredo. The standard features in the Limited made the price very competitive when compared with other similarly equipped SUV's. At 6'2", the others fell "short" of a good driving position. If there was enough legroom, I could barely reach the steering wheel like in the Kia Telluride and Hyundai Palisade. I liked those vehicles but the Jeep has more telescopic adjustment and fits me perfectly. The Jeep also feels more solid, has a better quality feel and is quieter than the other SUV's I drove. I'm a bit boney and no one talks about how hard seats have become in new vehicles that claim to offer "better support." Having seats hard as bricks like in the Telluride, was a big turnoff for me. Also, again with my height, the seat pans in the competition are typically too short as well. The Grand Cherokee seats, though not soft, offer a bit more comfort, seat pan length and softness for me. I had a 2017 Grand Cherokee and really liked it but the new model is definitely more refined and nicer to drive. It's a great highway cruiser offering a smooth, quiet ride that handles road imperfections with aplomb. I test drove a new Buck Enclave, too. The Buick was nice if you don't mind driving a vehicle that feels like a minivan in most ways. The Jeep is definitely more fun to drive. I liked the VW Atlas and almost bought one but the price incentives were better on the Jeep. In total I drove the Atlas, Telluride, Palisade, Explorer, Enclave, Chevy Blazer, Mazda CX9 (super hard seats) and Toyota Highlander. I liked the Jeep best regardless of price. I see a few minor imperfections in my new Jeep. The driver's door protrudes out a bit more than it should when closed. There is also a large trim piece across the length of the dash at the back that is not quiet sealed on one side. Hoping the dealer will address these issues. Overall, I am very satisfied thus far with my purchase. The biggest selling point for me is the excellent driving position. The best I have found. For the kind of driving I do living in a congested area, the Grand Cherokee is the best for me.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Windows machine with virus on Wheels

Deanster1962, 06/24/2023
2023 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
55 of 61 people found this review helpful

I have owned 6 Jeeps in the past. I now have a 2023 Jeep Grand Cherokee Ltd. I bought it in Feb 2023 and in the last 4 months, it left my wife stranded on the highway with no power. Steering wheel does not lock. Memory seats do not work. Poor gas mileage. Been to the dealer more times than i care to remember. They always tell me to wait for a software update. Last JEEP for me. The build quality out of the states is crap! Trim does not line up. Doors had to be lined up at dealership. The recalls are not part problems, but factory worker incompetence. For the money... buy a Lexus or something. Jeep is NOT a luxury brand!!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Hard to believe

Jeff, 05/19/2023
updated 09/22/2023
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
53 of 59 people found this review helpful

I just took delivery of my new 2023 Grand Cherokee limited, literally 2 days ago. Had to pay $2,100 for a sunroof, my choice. This car seems different than my 2016 and 2019 Grand Cherokee’s, bigger and less nimble. As I go through the process of figuring this one out features and operations wise, I discovered to my amazement that there is no automatic day/night mirror. Instead a small paddle that needs to be pushed to switch to night mode. The last car that I owned that had that was my 1995 Isuzu Trooper. My new Jeep stickerd at something over $53K. A manual day night mirror? Seriously? Most of the included tech toys I probably won’t use, the mirror is a HUGE miss. UPDATE: My third Grand Cherokee, 2016 and 2019. These were great, should have stopped at 2. Got this in May of 2023, a little over 5K miles. Been back to the shop 3 or 4 times, UConnect issues. Radio stops working, phone stops working. The usual "software" update garbage from the dealer. They were going to kick it upstairs to Chrysler engineering and we were supposed to have the unit changed out. Was back today, now we are back to software updates. Can't make a phone call, have to reset the UConnect unit. Absolutely ridiculous for a car that stickered at $53,600. Huge mistake getting this vehicle. OK to drive, not nearly as manueverable as the 2016, 2019.

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1 out of 5 stars

Very disappointed.Have lost faith in Chrysler Jeep

J. Osinski, 02/26/2024
2023 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
24 of 26 people found this review helpful

2023 JEEP Grand Cherokee 4 x 4 Limited. I have owned three Jeep Grand Cherokee Ltd. vehicles, 2005, 2014, 2023 (now at 12,000 km). This January 2024, I left the Jeep in hotel parking lot near Toronto ai for 8 nights. On return battery was DEAD. Chrysler Road Assistance tried to boost it, but after a few attempts rudely left saying "you should have called for a tow", leaving my wife and I stranded (Sunday evening). Called again to Assistance to arrange towing to Woodstock for the next day ($422.06), Monday. Two days at Woodstock Chrysler the response was "nothing wrong with battery, we've charged it". A replacement vehicle would not be offered, 'we have to find out first mice ate your wiring". (Not the response to give a customer.) They indicated the Jeep was having too many gadgets; prevent battery discharging by disconnecting cables if away 8 days. Chrysler Canada Customer Service suggested a second opinion. Ingersoll Chrysler diagnosis same; battery if OK. Said Jeeps have difficulty sitting in minus degree weather. Not the problem and suggestion solution my 79-year old wife wanted. Didn't hear this when purchasing the vehicle. Couple days later noticed blinking BSM in mirrors, fault on dashboard for forward collision warning and adaptive cruise control. 20 km. away at destination noticed I cannot open rear liftgate, can't move seats, seat heat not working, window down not working, car locks not working. Next day Ingersoll Chrysler found problem, ordered parts, fixed it. The next issue experienced is a noisy engine while driving and RPM going into red zone. Ingersoll Chrysler is going to look at this tomorrow. We are grateful for their prompt service MAYBE after having success with Jeeps, THIS ONE IS A 'LEMON'. HELP!!!.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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