Used 2018 Jeep Compass SUV Consumer Reviews
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Has the look but it ends there
missmy09ram, 07/31/2018
2018 Jeep Compass Limited 4dr SUV (2.4L 4cyl 6A)
44 of 51 people found this review helpful
This car has been problematic since I started my lease. Had several white knuckle moments while driving caused by a faulty drivers door switch sending intermittent error signals to the ECU causing it to run, drive and shift erratically. Drivers door panel accidentally damaged while replacing that switch and after nearly 2 months of being on back order; the wrong one was sent. After nearly 3 months, the door panel has been finally replaced but it only makes the noises from all the other panels in the vehicle more pronounced. High beams flash nearly every time turning on the left turn signal but was told that it was operating as designed. Radio seizes multiple times nearly everyday. Auto-stop feature has a mind of its own by turning off not even half the time it should. Idles very rough occasionally especially after auto-stopping several times as if stalling. It is 2018 and it barely gets 22 miles to the gallon for fuel economy; seriously...my smaller engined, turbo-charged sports car gets better gas mileage using premium. The shifter can be easily knocked or bumped into manual. Everything being controlled by an digital display that seizes all the time makes you thank the engineer that put a voice command button because without it, you may as well not even have air conditioning. You can hear the front doors moving within the frames on the gaskets when driving as if the mounting is weak or insufficient. Carplay often stops music while driving and causes major distractions. The only thing that is consistently good about this Jeep is the dealership that services my Jeep staff.
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Beware technology glitches
Dave Nolan, 03/22/2019
updated 03/25/2022
2018 Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
8 of 8 people found this review helpful
I'm rating this 3 stars, because I'm an eternal optimist and I believe that Chrysler is going to make this right. I bought our new Jeep Compass last October, it was actually a previous service loaner, but only had thirteen hundred miles and got it as a Chrysler certified car. I really want to love this car. I like how it handles, I like how it rides, the acceleration is very adequate, the four-wheel-drive is great in Winter driving! But I've had two major incidents in the six months of ownership which caused it to go down for a week each time. Both related to Tech issues. The steering and braking systems went out on Christmas Eve, as we were scurrying to get ready for family get-togethers. It required a complete replacement of the steering column, because of computer errors. We did not receive the car back until January 3rd. Drove our 20 year old Saab in the meantime. Since that time, it's been great. Fuel economy averaging around 25 MPG, which for a four-wheel drive is very acceptable. And, again, I like the looks, the handling, the ride comfort, and I do want to love this car. But... 2 days ago, while driving in a rural area, we start to get a recurrence of the Christmas Eve problem. Got to the Jeep dealer, and it needs a software upgrade. Which can't be done until next week. So again, undrivable for a week. I plan on keeping this car long-term, despite this stuff. There's a 6 year unlimited mileage warranty, that I'm going to pay $3,500 for. And Chrysler can count on the fact that social media is going to know every negative occurrence with this. I will also post the positive stuff. I hope I don't have to post another negative comment again, and it's all sunshine and Lollipops.
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Do NOT get a Jeep Compass!!!!
Taylor G, 07/24/2018
2018 Jeep Compass Sport 4dr SUV (2.4L 4cyl 6M)
87 of 103 people found this review helpful
We purchased our 2018 Jeep Compass in December 2017 and have been in and out of the shop FOUR TIMES! Matter of fact my car is sitting at the shop right now. 15 minutes down the road the car goes into limp mode and won’t drive over 30mph. The engine and transmission light come on and no one seems to understand the problem. Jeep and the dealership have been NO help!!! Please save your time and money and no NOT get the Compass!
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Compass Confusion
Pat, 05/25/2018
2018 Jeep Compass Limited 4dr SUV 4WD (2.4L 4cyl 9A)
48 of 57 people found this review helpful
My personal experience; The day I drove the car off the dealers lot I got less than 3 miles down the road and got a check engine light. Immediately back to the dealer, got a loaner, service department couldn't pull a code so they reset it, (Loaner car for three days). Three months later U connect went haywire, no radio, phone, back up camera, navigation, USB ports all inoperative for 8 days until a fix was created. Three months after that instrument panel went haywire every warning light illuminated, odometer flashing, engine cutoff fails to operate, currently in service for two days with no diagnosis yet and the dealer has no loaners available and will not pay for a rental.
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so unhappy
liz, 05/14/2018
2018 Jeep Compass Limited 4dr SUV (2.4L 4cyl 6A)
42 of 51 people found this review helpful
hi i got a compass about a month in half ago. i’ve had 4 different issues. i was wondering if anyone has had issues with blind side monitoring a/c being turned on and being full blast heat rattle in the dash board ( passenger side ) driver side seat making a crackling noise like ur crumbling a bag together. also wondering if anyone’s license plate vibrates due to not having screws on the bottom! thanks so much. i have limit edition 2018 white
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