Used 2018 Honda Pilot Consumer Reviews
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No frills, quiet ride, power window issue<350mi
DANNE Baker, 07/16/2018
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
50 of 52 people found this review helpful
I purchased the Pilot Ex-L new. Less than thrilled for the price paid. Day 1, I Noticed the windows rolled down and up more slowly than my previously driven 10 yr old Camry. Also, the windows make a hideous, squalling noise on rolling up. I have Less than 300 miles and already requires a service visit to lubricate window motor and bearings of some type. When researchibg online I found this is an ongoing problem on older Honda vehicles, also. One would expect quality control to have corrected this issue in a $40k plus vehicle. The Dealer seemed Irritated to have to schedule service when realizing vehicle was not purchased from their location. I do love the amount of space, cubbies, cup holders, etc the vehicle offers. However, fit and finish is lacking. I detest the infotainment ctr...not user friendly, nor does it link well with Android phone systems. Very likely, I Will trade this one sooner than later for a different SUV....a Highlander, Lexus, Acura, Infinity, GMC, Chevy, etc.
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Going into "park"
Richard Baker, 06/25/2018
2018 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
108 of 116 people found this review helpful
Bought this Honda Pilot Touring in May of 2017 and this morning when my wife left the garage, she told me she couldn't get it to come out of "Park!" I tried it and had the same problem. After starting, and with foot on the brake, I put the transmission in "drive" and when I let up on the brake the transmission immediately went to ""Park.' I tried "reverse" with the same results. After shutting down the engine and starting again the transmission continued to revert to "Park" every time it was put in either "drive' or "reverse." This went on for several cycles and we were ready to call a tow truck, since the car had been backed into the street. Finally, after shutting down the engine for about the fourth time, the transmission went into "drive' and "reverse" normally. Now I am worried that this might happen again under dire circumstances such as trying to move the car in an emergency. I will be taking it to the dealer to see what can be done but I don't want my wife or I driving a car that we can't trust. We've had several Hondas over the years and have found them very reliable but this is not what I would call reliable and needs to to be corrected.
Honda #5
mcmillonbe, 02/23/2018
updated 03/03/2020
2018 Honda Pilot EX-L 4dr SUV w/Rear Entertainment System (3.5L 6cyl 6A)
67 of 72 people found this review helpful
I traded in my 17 Mazda 3 GT hatchback manual a few days ago for an 18 Honda Pilot EX-L with RES. This is our 5th Honda(03 Pilot EX, 13 Honda Fit Sport, 13 Honda CRV EX-L, 17 CRV Touring). I chose the EX-L trim because it was the closest match to my daily needs. I felt the ZF 9speed would drive me crazy with the auto shut off and all the nannies trying to assist me. The 6 speed shifts smoothly and always is ready to drop a gear. Acceleration is plentiful, especially when merging onto the freeway. The visibility is superb with low window sight lines and lots of glass. The seating is awesome with plenty of room in the 3rd row. The RES will get it use by my son and his friends on road trips. The driving dynamics are pretty good but the steering is vague and the brakes don't give much feedback, but again this is a passenger hauler not a sports car. I have had good experiences in the past with Honda's and this one should be the same. I perform all the maintenance on my vehicles and have never had any issues in the past 30 years. Oil changes, filter changes, and tire rotations are about all I need to do with Honda vehicles. The maintenance packages offered by our local Honda dealer are very expensive($3000+) and are essentially glorified oil changes. If we decide to keep this more than 3 years, then I may buy a Honda Car extended warranty. Great job Honda! 2 year/17k mile update I recently traded in my Pilot for a 2020 Toyota Tundra Platinum. The Pilot was an excellent mid size suv, it proved to be a great highway cruiser. Gas mileage was excellent considering AWD, and 4000lbs+. I had no maintenance issues, just oil and filters. A few negatives came up over the last two years. The drivers seat bottom cushion is too short for tall drivers, and the center armrest is too small. Also the steering feel is non existent but that is the norm these days with most cars using electric power steering. The brakes while working just fine always felt mushy, changing out brake pads and fluid helped a little but still never felt firm. Overall, I was very pleased with my two years with the Honda. I would recommend this vehicle for its overall flexibility with passengers and utility.
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Last Pilot I will own - looking at other vehicles
Amy A, 03/23/2019
updated 07/01/2019
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
20 of 21 people found this review helpful
For background, this is my 3rd pilot since 2006. I'm not an expert on engines or mechanically inclined, but do know what I like. I leased one Pilot ('06), then purchased one in '09. That was my favorite one - based on it's styling, handle, and size. I wasn't going to get another, as my 2009 transmission was going out after 118K miles. However, after searching various makes and models, I came back to the Pilot because of its reviews and ability to fit the needs of my family. MISTAKE! I even paid the additional $1000 for the Honda Sensing, as knew it helped on safety and insurance. That is my biggest regret! It goes off all the time for no reason, telling me to brake when no one is even in front of me. (I'm told guard rails, light poles, and other various things can cause it to go off.) It braked for me for lane keep assist, when I went onto exit ramp, as the lane went that way (believe if I had my signal on, it wouldn't have, however, I wasn't switching lanes, so didn't see the need), almost causing a fender bender from car behind me. I've reported to dealership and even taken there. But, because they can't get it to replicate, as it is only periodically, no solution in sight. Even the Honda Tech who took it out with me, reported issues with other Pilots (scaring me with stories into never using the adaptive cruise control). In addition, this feels like a mini van or station wagon, neither of which I enjoy driving. I miss the truck feel and higher, sportier look of the older model. Even the center console and front seat armrests resemble a mini van style. Along with my issues with the Sensing, I don't like how it shifts. As I live off a hill, my car either feels like it is screaming trying to climb it or jolts when it does finally switch gears. Apple CarPlay was a selling point for me. However, not surprisingly, it doesn't consistently work properly in my car. I even purchased a new cord and had daughter try with her phone, to ensure it wasn't our equipment versus the car. It works probably about 75-80% of the time, but then, has its days and times when just won't connect or even begins to and freezes (as evidenced on my home screen in vehicle). Annoyance when want for convenience, but truly a pain when need for navigation apps. And, whoever “forgot” to put USB ports in the middle row should be fired. Why have an 8 person vehicle and only have ports in the front row?!? Stupid! Should have trusted my initial instincts and looked elsewhere. Buyer be warned! I'm glad Honda's tend to hold their value as I do not foresee keeping this one for long. Only good features, in my opinion, size - which fits our families needs right now I have two teens and legroom is a must (as one over 6 feet tall). We often haul other kids too, especially when we travel and need the extra seating and space. Gas mileage is decent. I typically get right around 20 mpg with driving both city and highway. Overall though, not worth it. I was pressed to make a decision in a short amount of time and honestly regret this purchase. It is the only car I've ever owned and not liked driving. UPDATE (6/20/19) - "Christine" (as she was nicknamed) is gone! No more possessed vehicle for me! Traded her in (not upside down and even re couped some of my last trade in, but so worth it for my sanity and peace of mind). BUYER BEWARE!
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The best family chariot (for cold climates)
BGL, 03/17/2018
2018 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
34 of 37 people found this review helpful
We considered the cheaper and more tricked out Kia Sedona, but AWD and a more solid build won us over. This is a car worth holding for a long time (which helps with depreciation costs). Also considered the VW Atlas, but we just didn’t have confidence that it would last as long as the Honda. It’s also bigger than a Ford Explorer or a Toyota Highlander, but still feels very maneuverable. We love that it’s really not a fancy car, it’s solid and reliable and safe.
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