Used 2013 Honda Pilot Consumer Reviews
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Pilot saved my husbands life!
We bought our 2013 Honda Pilot Touring on a Wednesday, picked it up on a Thursday and it was totaled by Saturday by a reckless driver. My husband was alone at a red light when he was hit and pushed into a building. He survived with stiches to the eye, a broken toe & some bumps and bruises. not sure he would've been so lucky in another vehicle. we bought another 2013 Honda Pilot Touring the next Monday from the same people/place. Amine & Joseph at Boch Honda in Norwood Ma were great through both processes.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2013 Pilot vibration
After owning 5 Hondas with no problems the time came to pull the trigger on our biggest purchase to date..a new 2013 Pilot EX-L 4x4, to accommodate our 3rd child. We purchased our pilot in September of 2012. I immediately noticed a bad vibration in Eco and have taken it to Honda 2 times now. I have also had a problem with the brake pedal being squishy. Honda won't do anything about the vibration, and they bled the brakes claiming there was nothing wrong with them. The dealership is also stating that Honda says the vibration is normal in my make and model..WHAT!!..NORMAL!!!! This is a $37,000 vehicle. Honda I'm opting out of the class action suit and suing. I suggest others do the same.
rotor problem
I'm generally happy with my pilot but I'm miffed currently. This summer the truck started to vibrate while braking on the highway. A quick Internet search found many complaints of warped front rotors at low mileage. Honda's position is that repair isn't covered under the warranty. The dealer charged $180 to cut the front rotors. Honda should do right by its customers and issue a recall to cover these defective parts.
- Safety
- Performance
- Comfort
2013 and 2014 have "normal vibration". It drives me crazy!
I would not have bought my Pilot if I had known that there was a "normal vibration" when cruising in ECO mode. Mine is very noticable at 1500 RPM and even according to technician, it shouldn't be there. My car has 5K miles on it. I would have spent my $38K on a different vehicle if I had known this. If you are considering buying a Pilot, test drive it thoroughly at 1500 RPMs!!!
2013 Honda Pilot EX-L
I purchased our pilot used with 21,000 miles. Still had factory warranty. After about 6 months of ownership I noticed the plastic above rear hatch was starting to separate from the window, which looked terrible. I brought it to the dealer and they told me it was a "feature". I kept complaining and they said they would fix it once and not again. They fixed it and it has already started to separate from the window. The straw that broke the camels back is a shudder when the ECO kicks in. When just barely accelerating the car would shudder, shaking the steering wheel and floor. I brought it to them twice for the same reason, and was told that is a "feature of the car". I just sold it.