Used 2016 GMC Sierra 2500HD Consumer Reviews
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Disappointed
I bought my truck as a Certified Pre-Owned Vehicle almost 2 years ago with the primary purpose of towing a 35' travel trailer. It had about 16k miles on it when I bought it and currently has less than 45k miles. We went with the diesel (model in the review says 6.0L since diesel wasn't listed as an option) since we eventually want to get a heavier 5th Wheel camper. I'm now considering getting rid of it due to the number of times I've had to return for service. The check engine light has come on 3 times in the past 2 months (EGR valve, mass airflow sensor and DEF heater). The truck left us stranded out of town with the camper when the mass airflow sensor failed. Besides the check engine light, there was a power steering fluid leak (known by GM due to Service Bulletin) and some sort of known issue with a bad weld on the diesel exhaust that apparently causes excessive smoke. I'm anticipating that being a problem one of these days. Not sure that I can rely on this truck for what I bought if for.I'm extremely disappointed so far and since this is my first time purchasing a GM product, I'll likely not return as a customer in the future.
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Who says Valentines are always red!
Picked up a stone blue 2016 2500 Denali from Bayer Motors in Comanche TX. Best truck ever, as my wife says. 500 mile drive to dealer was definitely worth it. Looking for a big loaded truck? Call Jeremy. It’s been a year and this truck has been a real workhorse. Pulling trees and clearing/hauling are no problem. Has been our best truck to date
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- Denali Crew CabMSRP: $28,88533 mi away
- Denali Diesel Crew CabMSRP: $43,99549 mi away
- Denali Diesel Crew CabMSRP: $37,90055 mi away
Lots of wows but some why did they do this's?
Be sure to take this truck on an extended test drive. I was in the car business for 30 years and must be a slow learner but didn't heed my own advice. The cabin is very nice and comfortable which is important because we are driving long distances pulling a 5th wheel. Performance and towing capability are good but I think the published tow rating is optimistic. I am pulling a 14,500# unit and feel I am undersized. GMC rates this truck to pull 17,100- it's a diesel. The engine and trans are fine but the suspension is light. My other sore spot is the the sloppy steering. It's light without an load and terrible when pulling. I wouldn't recommend this product and will be not keeping it for long.
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GM Quality
only 1700 miles on the truck and had it in the dealer twice for an oil leak. The oil pan has surface cracking, apparently acceptable to GM as it is on every truck. The wax coating on the frame can be easily removed by a fingernail and already has rust coming through mainly on the joints as if it was not applied properly or the coating method is simply insufficient. I actually bought 2 of these trucks and both have had paint issues. the 1st truck had the 3.73 axle, which has a poor tow rating of only 9200 pounds or so. this information cannot be found on the website and the website shows you cant even get the 3.73 with the gas engine. sunglasses holder is oddly shaped and won't fit regular sunglasses. the manual shift mode doesn't allow you to shift up when coasting downhill or something. the truck always seams to be down one gear lower than it should be when coasting and tow mode is off. the passenger tow mirror is very poor for visibility and doesn't show the side of my trailer as my f150 did. the led lighting is cool but there are wires that can get snagged under the bed rails. ride is more firm than previous models which I like. Ipod playback is horrible. very slow to respond and often doesn't work at all. dealer said it works fine. air conditioner lowers for phone calls which is cool. towing uphill isn't very good. the truck bounces between 2 gears, one which is excessively high and the other is to low to maintain speed.
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Poor Quality Truck
The day I brought the truck home I noticed that the heater would not change from defrost.Then after a couple of weeks water leaked on drivers side front and back.All carpet had to be replaced.Then water leaked on passenger side.The truck has 3100 miles on it and has been in the shop 16 days.Im wondering what will be next.Its obvious GM dosent build a quality truck any more.
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