Used 2018 Ford Flex Consumer Reviews
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We have a limited number of reviews for the 2018 Flex, so we've included reviews for other years of the Flex since its last redesign.
Back with fourth Flex
Chuck DeLaney, 04/05/2019
2018 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
7 of 8 people found this review helpful
Retired 3 years ago, figured we would go to smaller car for wife and I. Flex, I'm back, nothing more comfortable. So easy for me with my arthritis to get in and out of the car.
Serious issues!
Marie, 06/30/2016
2016 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
44 of 73 people found this review helpful
I have always loved Ford. We have owned an Expedition, 2 different F150, F250 and now the Brand new 2016 Flex. I will never again buy a Ford. I have been broken down 5 times in the first 6,000 miles. The car suddenly losses the ability to accelerate, very unsafe. First time it happened I tried restarting the car but it didn't help. I had ford roadside tow the car to the nearest dealer. I was told by that dealer they see it has a code, the throttle body was the problem. But when they test drove the next day it accelerated fine. Which ment they wouldn't be allowed to fix it by Ford motor company unless it continues to happen. I called the dealer we bought it from. They were very kind and said they would order the new throttle body and to keep driving the car. I was told it would be best for the warranty if it continues to happen. Well today my car broke down 4 times!! After the 3rd power loss I tried to have it towed to the dealer that already had a part on order. However I was told it had to go to the nearest Ford. I was so upset I hung up and decided to try to make it home to have my husband follow me to the dealer we were already working with. I was driving past the nearest ford on my way home. So I stopped and explained the problem and that I felt unsafe driving. I was told they couldn't take the car for repair if another dealer already ordered parts, they also said they were not able to help me get it to the other dealer maybe 20 min away. I was told to drive it on back roads and that it shouldn't keep happening. Well I tried but when it broke down during rush hour for the fourth time only a few miles down the road. I had the car towed to the dealer that had ordered the parts. No new car with 6,000 miles should break down 5 times! No car company should the car must to go to the nearest dealer and when it gets there refuse service. Parts are back ordered for weeks but I won't be driving that car. It is an accident waiting to happen. Shame on Ford!! It also has problems with the suspension, it will be getting looked at for that for a third time! They can hear the problem with the suspension but can't find it. I hate my flex. Worst car I have ever owned. Horrible service from manufacturer. We had isseus with past cars but Ford was always amazing and took care of any problems. Not sure what has happened to ford, but I won't be buying another ford. And I hope their lemon doesn't cause my family to get in an accident! Buyer be ware!!!
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2018 Ford Flex for sale near you
3 of 16 listings
- Limited WagonMSRP: $16,99011 mi away
- SEL WagonMSRP: $13,9959 mi away
- SEL WagonMSRP: $14,500In-stock online
See all 16 listings
Minivan with swing doors
Adama4ld, 09/23/2021
2017 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful
This car is spacious! It does drive and ride like a car and not a truck--which is great because we don't need 8 inches of ground clearance like other SUV/crossovers. There is ample shoulder, hip, and leg room up front and in the 2nd row. Visibility is great. The steering wheel controls are not intuitive like some other vehicles, but having configurable screens is nice in the gauge cluster. The touch screen is responsive and pretty easy to use. One complaint I have is the sluggish feeling of the transmission. You really have to dip into the throttle for it to kick down, and it will typically have to kick down 2 gears to find the powerband. The turbo engine would not have that problem.
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Great car that is ahead of its time
Eric Hoff, 02/20/2018
2016 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
3 of 4 people found this review helpful
Great storage. Nice ride. Wounderful family vehicle highly recommended. Get the eco boost all wheel drive for a sporty drive
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2016 Ford Flex Limited "My Superman!!!"
Samm Brandon, 06/03/2017
2016 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
4 of 6 people found this review helpful
I have had numerous vehicles, (i.e.: Chrysler, Dodge, Jeep, & Honda's). I have been dreaming about getting a Ford Flex because I love the size and when I first drove a vehicle at age 18, I took my drivers test with a 1975 Chevy Impala Wagon, and passed the test with 100%. I love the larger vehicles because I feel safe in them, and with my 2016 Ford Flex Limited, I love the ride, and it so far hasn't had any problems. When I bought the vehicle as being used with close to 18,000 miles in it, I looked into the VIN# to see if there were any "Recalls" in it after I had bought it, and yes it had maybe 1, and that was the Throttle issue, so I took it in to the Ford Dealership, but I bought the vehicle at a Chrysler Dealership within the same city, but, it was still in it's "3 Year/36,000 Mile" warranty, and FORD took care of the issue, and it only took about 1.5 hours to fix and replace with a new one. So, I was told by the FORD dealership, that they are suppose to take care of the vehicle no matter where you buy it previously if "USED" and they are responsible within the "3 Years/36,000 Miles" warranty, but if you bought the extended warranty, then the dealership where you bought it at for the extended warranty, they are then responsible for the issues that needs to be fixed after the "Original" warranty is over. But, I went to the state of Virginia for a visit this 2017 for 2 months and I drove there with my husband, and 2 dogs, and our luggage and then some, and the car didn't at all have any problems after I had the "Throttle Recall" fixed and replaced. I made sure that the recalls were all fixed and replace even before I went on our trip. When I bought the vehicle, days after, I went back to the dealership where I bought it at, and they told me as well, that Ford would take care of the recalls and issues within the first 3Years/36,000Miles original warranty, and when that's over, since I bought the extended warranty from a Chrysler dealership that they would then take over with repairs and issues with the vehicle. But, I had the Ford Dealership put "Full Synthetic Oil" in my vehicle because first, the engine oil lasts longer instead of going every 3,000 miles to get it replaced, I can actually go every 6,000-8,000 miles every time. I also use 89 as my gasoline in my vehicle so it performs better without the extra additives the 87 gasoline receives. So, I made sure before I left for my long haul across the United States that my vehicle is "Sound" and "Without Issues" during my drive. I have been back since and I am still loving my 2016 Ford Flex Limited, in the Magnetic color. For everybody, when you buy a vehicle, whether it's New or Used, you should check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. I felt bad for the person who left the review that her Ford Flex wasn't new anymore after 6,000 miles. If her and her husband did their due diligence regarding the VIN# and Recalls, then they wouldn't have this issue. For all of the vehicles I've had in the past, I always look into the VIN# and reviews from other people from other websites and if the vehicle isn't as good, then I wouldn't buy it. Again, I have been dreaming about buying a Ford Flex since it first came out, and now I have one, and am loving every moment and drive with it. Although, I wish there was a used Ford Flex with the EcoBoost engine in it, because I love the speed and my vehicle only has the regular V6 but, I still do love it. Hope this review helps with future customers and with the FORD FLEX.
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