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Used 2013 Ford Explorer SUV Consumer Reviews

4.0 out of 5 stars
98 reviews

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Pros
Cons
5 out of 5 stars

Crazy NOT to own one!!!!

Josh, 09/05/2015
updated 03/10/2016
2013 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
4 of 4 people found this review helpful

This is absolutely the best vehicle I've ever owned. Great handling in the snow, slush and rain. Fuel economy 15 driving in city and 25 on Highway using adaptive cruise control. Drive conservative and fuel economy is great. Heavy on the gas and watch the fuel gauge drop.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.63 out of 5 stars

Not a luxury SUV but who cares it is fun

vitgor, 09/21/2013
2013 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful

I use this vehicle private and for business (agriculture). The AWD works very well for driving around on fields. Only the front spoiler under the bumper is quite low. The room is enough and it feels very roomy. Somehow this Explorer is really fun to drive.

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4.13 out of 5 stars

I like my Explorer

adam82, 05/16/2014
2013 Ford Explorer 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful

18 months and 26,000 miles after buying new, I have not had any problems. I average 19 mpg in suburban Atlanta based on HWY and City driving combined. I tow a 3500 lb trailer a few times a year with ease. I am probably harder than average on my vehicles, though I do not abuse them. I regret buying the base model and wish I would have spent more $ for more fun features.

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2 out of 5 stars

2013 explorer sport shortcomings

Evan Edwards, 08/26/2015
updated 08/28/2017
2013 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
18 of 24 people found this review helpful

Have a 2013 ford explorer sport black on black. Fantastic looking vehicle and have been pleased overall until the warranty ran out. Currently at 38000 which is 2000 over. Basically one month. Ac compressor locked up and caused belt to break which left vehicle without power steering and had to be towed. Ford said " too bad out of warranty, you owe $1100. ". Vehicle is 2.5 years old. This does not seem to be a normal item to malfunction so early on and am very disappointed that Ford is taking position of no responsibility. The sync system is as bad as others say. Never worked as advertised which had been a major incentive to buy the vehicle. Also the rear parking aid stopped working and I considered that to be a minor concern but perhaps it's more indicative of future things to come. I was happy that ford had turned things around in 2009 and felt good about the purchase but not anymore. Can't imagine what I would do had the transmission failed instead of just the ac. I managed to turn the vehicle in early and moved on to a Mazda CX-9. Since then I've shared my story with 3 others who had been considering an Explorer. They all opted to go elsewhere. I doubt that I'll ever try Ford out again.

Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Rolling disaster

grayling, 05/01/2014
updated 05/01/2016
2013 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
15 of 21 people found this review helpful

Everything on this car breaks or is a "software problem" that Ford admits is a problem but they don't have the fix for. Lights on the dash are on indicating transmission problems but Ford says no codes are stored, The vehicle does not detect the key much of the time, the My Ford Touch system (SYNC) is a joke and a waste of money. They haven't been able to repair it for 3 years and now they are going to another software provider. Bluetooth sound quality is horrible and I travel a lot for work and drive a lot of different cars. Drive a GM if you want a reliable car with a simple bluetooth system that is crystal clear. This is my 3rd Ford and my last, their quality has gone down hill and they have no interest in improving it. **Update. Since my last review the vehicle continues to have My Ford Touch (SYNC) problems, has had 2 fuel pumps and the engine was just replaced due to anti-freeze consumption (46000 miles). The dealer can not stabilize the idle since the engine replacement. The vehicle engine idle will drop to where the car shakes and then the engine raves up, at times the vehicle will stall out. In addition, the paint is pealing off of the hood in sheets. Ford admits they have a problem with paint adhering to the aluminum panels on their cars due to panel contamination but they will not cover it under warranty as the car is just over 3 years old. Just Google "Ford paint bubbling" to see all of the problems consumers are having.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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