2013 Ford Escape SUV SEL 4dr SUV AWD (1.6L 4cyl Turbo 6A)
The car itself is fantastic, even towing livestock and manure around, driving in extreme weather, long trips, etc. But Ford Motor Co.'s warranty is crap. My rear window exploded outward autonomously when no one was within 200 yards of it. It was parked inside the garage. When it exploded the wiper motor and blade fell onto the concrete floor and broke. The dealer and Ford told me a stone must have broken it, although I would have had to be backing up at 60+ MPH in order for that to happen. They lied about finding a stone in the back of the car - I had the glass guy search for it - no stone! It's too bad. It was my fourth Escape and I would have bought another one, but if your dealer won't be your advocate and back you up against the suits at headquarters, you don't want to buy their product. I'm getting a GMC Terrain to replace it. It will be my last Ford product ever. The third dealer I went to, Ted Green in Stockbridge VT, is terrific, but the damage was already done. The other two dealers, Gateway (WRJ) and Flanders & Patch (Lebanon NH) are criminals in my opinion. The engine is the 2.0 turbo 4, not as noted above.
2013 Ford Escape SUV SE 4dr SUV (1.6L 4cyl Turbo 6A)
Note: We ordered the SE model with the 2.0l engine because the 1.6l engine had the fire recall. This car is 5 years old w/ 65, xxx miles. (We are the original owners.) (The vehicle is always serviced at the Ford dealer and the dealer changes the oil at the recommended 5,000 mile mark.) This car is in no way abused and it is lightly driven. >Pros: Keypad entry: You'll never be locked out of your car again. Why don't other manufacturers have this feature?, Microsoft Sync, automatic headlights, fog lights, solid feel, quiet & smooth ride, responsive steering feel, capless fuel-filler neck, built-in blind-spot mirrors, automatic hatch, comfortable seats, spacious interior, good looks >Cons: Quality control: When we first got this vehicle, the molding around the USB/Aux port inside the center console came out, then the front bumper molding came loose under the car, on its own. The left steering wheel menu button (arrows) had to be replaced. The hatch has never had proper alignment: a finger can be placed in the gap on one side of the hatch, and not in the other. The rear seat plastic moldings near the floor have sheared off twice, costing $50 each to repair. The CD player recently stopped feeding disks and the dealer claims that the vehicle has to be sent somewhere else for repair, as they do not deal with audio repairs. The engine often idles roughly after fueling (it is a sputter/vibration.) The car has almost stalled on me multiple times, very scary. I use premium fuel to try to help stop the rough idle problem. The car has had a recurring problem with smoke upon startup. A puff of blue, gray or white smoke comes out of the exhaust when the car is started after sitting for a few hours or for a day. I explained to the dealer that this most likely indicates transmission fluid and/or oil is leaking into the engine/exhaust. (Dealer could not duplicate it, and was very rude saying that it is impossible.) The car's breaks squeak occasionally. The amount of recalls are ridiculous, no one in my family has owned a vehicle that has had this many recalls. (There have been 12+ recalls.) Getting recalls repaired is an inconvenience. Ford does not completely stand by it's vehicles or it's customers. Recalls indicate that the vehicle wasn't manufactured properly the first time. Things that should last the life of the car have failed on this vehicle. I used to love the car, but I no longer fully trust it. I don't think I will buy another Ford in the future.
Update: 8/7/17: The horn has stopped working. 66,100 is the current mileage. The horn will not work when using the steering wheel button or when using the key fob button. I am taking it in so the dealer can diagnose the issue tomorrow. The horn is a safety feature, it should never fail!!!