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Used 2016 Dodge Journey Consumer Reviews

4.0 out of 5 stars
29 reviews
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5 out of 5 stars

Crossroad plus more than expected

McD2000, 07/25/2016
updated 11/28/2016
2016 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
49 of 49 people found this review helpful

I have had my Red Crossroad plus for four months and 5500 miles now and love it. I got the 4cyl engine due to special pricing, the engine is a 4 cyl but does better than I thought it would. The ride is top notch and it is very quiet inside, not that much road noise. i traded in a 2010 Honda Accord, a car that I really liked but its road noise was big distraction. The journey is very quiet and has a tight supple ride. Handling is crisp and steering is nice. Lots of space inside, it looks much bigger inside than it looks on the outside. The crossroad plus has all the bell and whistles, love the nav system and the backup camera. The vehicle turns heads as i drive by. It is a splendid road trip vehicle. We took a trip from Texas to Utah and Colorado and had a wonderful time and love the Journey. So far no problems with the car. Very happy with this vehicle. 11-24-16. Update. four more months have come and gone since the last review and I just love the Journey that much more. I now have 8000 miles on it and the gas milage is even better as it gets broken in. Still no problems what so ever and as quiet and comfortable as ever. FIVE STARS PLUS great job Dodge!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Value - Awesome Ride

J Pizzo, 07/03/2016
2016 Dodge Journey Crossroad Plus 4dr SUV AWD (3.6L 6cyl 6A)
34 of 34 people found this review helpful

Great car for $$. Upgrading to 3.6L engine was so worth it. It has very quick exceleration, hugs the road and has a fantastic (touring) suspension system. You can barely tell when you go over a bump. Love the interior with leather upgrade, full power & heated driver and passenger seats, heated mirrors and larger touchscreen in dash. Tons of storage in rear floor, inside front passenger seat and trunk area, especially when 3rd row seats are folded flat. You can fit lots of boxes, lumber and anything else you desire in there. Just wish it had a little better gas milage- abt. 19mpg. for 3.6v engine. Only regret is that I didn't get navigation but I got it a great price with rebates @ 24,995.00 for the Crossroads Plus- 3.6v upgrade and bought what they had in stock and unfortunately it didn't have navigation. Still worth it considering all the upgrades, ie. leather, power heated seats, larger 8.4" touchscreen, 3rd row seats, etc. Definitely feel it was a great bargain for what you get in comparison to the competitors. Overall a wonderful ride.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The car mags are wrong--The Journey works

Sensible CarFan, 07/12/2018
updated 01/17/2023
2016 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
25 of 25 people found this review helpful

I sporadically researched mid-size SUVs and crossovers for a couple of years as I pondered replacing my still-running 1997 Dodge "Immortal Caravan" with 280,000 miles. Most of the "professional" reviews I read blasted the Journey as dated and outclassed, so I was reluctant even to test-drive one--How could the collective wisdom of so many "experts" be wrong?! When a local used-car dealer I visited told me the rare V6 Equinox I'd come in to look at had just been sold . . . he said I should look at a low-mileage V6 Journey he just got in. I immediately liked what I saw, and knew almost before leaving the parking lot on the test drive that it was what I'd been looking for. The size is just right--big enough to haul 7 people, but small enough to park anywhere. The Pentastar V6 is torquey and responsive, and recently delivered a stunning 30 mpg on a long trip. Interior fit and finish is excellent, with precisely the level of instrumentation and infotainment features I wanted, all very ergonomically well done. Seating is flexible and easy to operate, with thoughtful features like one lever to access the third-row seating. My biggest beef with the car writers is their condemnation of the vehicle's supposedly sloppy handling. I suspect my SXT (which incidentally is FWD, not AWD, but Edmunds doesn't offer the pre-defined menu choice of SXT/FWD/3.6) has the mid-range "touring" suspension, and to me it has the ideal balance of communicative handling, responsive cornering, comfortable ride, and interior quietness. It can tow 2500 lbs. with standard ABS and stability control. I'm supposed to consider it "dated" because it doesn't offer lane-departure warnings and other naggy baubles I don't really need? As for styling, what the car magazine writers call "dated" or "boxy" I would call "classic," a wonderful blend (at least with the alloy wheels) of square-edged truck-like ruggedness and car-like sportiness, without an ounce of pretentiousness. In short, the car writers are completely out of touch if they think the Journey isn't competitive, or capable of meeting the needs even of picky, enthusiast drivers like me. My only complaint: The fuel gauge doesn't go all the way to "F" when I top off the tank, and when it hits "empty" I typically still have 6-7 gallons in the 20.5-gallon tank. (On the bright side, the mileage I'm seeing and fuel-tank capacity the specs claim means I could go over 600 miles if I don't mind driving on "empty" for a few hours.) Update: This vehicle has been mostly trouble-free vehicle since I got it nearly two years ago. The only thing I've had to fix is one of the HVAC actuators which controls the "mode" louver (determining where the air is directed--floor, dash, or windshield). I found an OEM replacement part on eBay for about $10 and a video on YouTube on how to replace--took me about an hour. I continue to be impressed by this vehicle's comfort, ride, handling, and power. Update 2023: The factory-installed battery lasted a surprising 7 years before needing replacement. The bad news: The battery is located on a cramped platform in front of the driver-side wheel well and you have to jack the car up, take the tire off, and remove a bunch of fiddly fasteners to take out the wheel-well lining before beginning the tedious process of unhooking and removing the battery in tight quarters, then reversing the process to put a replacement in. It was strenuous and frustrating and almost makes me want to trade the car in. Another recent problem: the driver-side seatbelt has stopped retracting, and this will likely be another costly out-of-warranty repair unless I try to fix it myself. Overall, the good outweighs the bad with this car, but it does have some annoying failures which almost make me want to trade it in.

Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Drive to THE ROCK!

Vpalmer, 08/27/2016
2016 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
34 of 35 people found this review helpful

I researched SUV's of all makes since Jan '16, (this is when my second vehicle went to car heaven ...it was 14 years old). Yes, I'm very analytical, and when it comes to my cold hard earned cash... darn right I'm going to do some homework! I went to a Hyundai dealership in Rockwall, (waste of time, as no one was willing to deal, their loss). I then went to dealership right next door... GREAT PEOPLE! They did all they could to get me into a Honda CRV.....(it was almost a sell, those cars are awesome, but without me doing research, and without knowing exactly what trim/ package I wanted I was not going to make a hasty decision! )Although their offers were FABULOUS, and were willing to earn my business with the extras... I just had my heart set on my Dodge Journey, and I was going to find it or go home and start researching the Honda CRV!! They even called me (although too late) to let me know they could get me what I wanted from one of their sister dealerships... NOW that's great customer SERVICE and customer follow up! I purchased a Certified Pre-Owned from ROCKWALL DODGE. Melvin my sales person was fabulous, he took our offers seriously and we made the deal. There was a miscommunication snafu regarding add-ons, but this company was quick, fast, and in a hurry to make any misconceptions on my part or sales persons part to make it RIGHT! ROCKWALL DODGE wanted to make me happy not only right then, but in the long years to come, not only with my vehicle... but with my entire experience! They have! Job well done ROCKWALL DODGE!! (The only thing is I am missing the key to my wheel locks!, I didn't check before driving home, I'm sure this can too be resolved... these guys are great!!) The vehicle is immaculate inside and out; there is one "miniature" ding on the passenger rear door, and it took me a while to find it after I got home. My vehicle is a V-6 FWD however, not 4cyl AWD. I love the "beastly power" when I need it, I love knowing it's there, though I try not to abuse it. (wink) My gas mileage from Rockwall to my drive way was just under 400 miles and I was still able to go to work my first week after coming home without having to fill the tank! (20-25 miles daily). The color is equivalent to a well tailored business man's power gray suit! (place wolf call here). The cargo space is AMAZING, with the third row, I simply keep it laid down for my ladder, and I still have plenty of room for vacation luggage, there are also lots and lots of secret embedded compartments for added storage. The only thing I will be adding to this new love in my life is a AMP step for both sides of the vehicle that will drop for me when I open the door. I'm 5'0 nothing, and enjoy climbing on things normally, but I'm at a point in life when I can afford to do things the easy way. So ladies... don't be afraid of this vehicle, it handles like a dream and if you have kids with lots of stuff, and they have friends with lots of stuff, you'll still have plenty of room for your stuff.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome affordable buy!!!

Lissa, 05/01/2016
2016 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
43 of 46 people found this review helpful

Went from a 2004 Toyota Sienna to this. Was amazed at the space and storage areas. Especially having 3 ypung kids. I needed a decent amount of space! Mileage has been great! I went with the crossroad edition. 4 cylinder instead of the 6 cylinder. Awesome features. With rebates I saved a ton of money. Started out at $27,000 and got down to $19900. Absolutely love it!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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