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Used 2016 Cadillac Escalade ESV SUV Consumer Reviews

2.3 out of 5 stars
17 reviews

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1 out of 5 stars

$91,000.00 dollar boat anchor

Scott, 08/28/2019
2016 Cadillac Escalade ESV Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 3 people found this review helpful

Leased a brand new 2016 Escalade and fast realized that GM is 10 years behind the competition. The info system the Que might be the worst piece of tech ever put in a vehicle. The transmission starting piping out of gear after 20k miles and the engine idle feels as if the engine wants to stall out as it shakes the car. Service techs laugh and say welcome to the Escalade problems. For the money I would suggest any luxury car but the Cadillac brand.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Defective products not covered?!*

dgroenew, 08/13/2018
2016 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful

We have owned our 2016 Caddi Escalade ESV for about 8 months. It was used w/less than 20k miles on it and still has less than 30k miles. Within the short time frame we've owned it, the info/CUE screen/system blanked out several times, had to take in twice and seems to be fixed now but? When it goes out, of course so does your air. More importantly however the brake pads (on the front end) are defective. Not just worn/general use issues, but pretty much disintegrating and need to be replaced. Since this is considered a 'maintenance' issue, it is not covered under warranty. So a 2 year old vehicle w/less than 30k miles and paying for new brake pads OOP. Other issues like shifting when taking off or stepping on it to get going after slowing down are regular occurrences. The ride itself is noticeably better than the 2017 Tahoe we had before and so far the rest of the bells and whistles are functioning nicely. Just wish Cadillac would stand by it's product better.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2016 Cadillac Escalade ESV for sale near you
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4 out of 5 stars

Rented one for crossing America twice.

Evander, 02/29/2016
updated 08/29/2016
2016 Cadillac Escalade ESV Standard 4dr SUV (6.2L 8cyl 8A)
3 of 8 people found this review helpful

This doesn't handle like your old Escalde. It handles mountain curves like never before. The well-sorted suspension and commanding view out make the vehicle seem to shrink when pressed hard. The magnetic shocks do a remarkable job of calming all but the worst rhythmic undulations. Fast, quiet, and comfortable. What more could you want out of a Cadillac?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

what am suv

amir aqeel, 08/09/2016
2016 Cadillac Escalade ESV Premium 4dr SUV (6.2L 8cyl 8A)
3 of 8 people found this review helpful

For a big size family, a perfect suv. I traded infiniti qx56.. because I don't like car based platform on suv . I am happy with look, comfort, MPG, and over all value.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Escalade esv fan

Mistine, 01/07/2017
2016 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
2 of 7 people found this review helpful

This is my 5th Escalade. Hands down my favorite SUV. All aspects are why I own this. If they could just figure out a way for me to talk control AC/Heat I'll buy these every 3 years without fail.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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