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Used 2023 Audi Q7 Consumer Reviews

3.5 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Q7, so we've included reviews for other years of the Q7 since its last redesign.

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Pros
Cons
1 out of 5 stars

Terrible, terrible vehicle from top to bottom

Al, 10/26/2022
2021 Audi Q7 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
14 of 27 people found this review helpful

This is our first Audi and WOW I cannot believe how badly it is engineered. Gas mileage is awful. Reliability is awful (we've had to have it looked at 5 times in first 30k miles). It incessantly beeps at you no matter what you are doing. It's dash and electronic display don't work half the time, and are impossible to navigate. This is the most user un-friendly cars I have ever owned and it is not even close. I will never buy an Audi again.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Not close to ergonomic design.

Ram, 11/18/2021
2022 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
15 of 31 people found this review helpful

Absolutely zero consul space, the faulty finger touch panel is so complicated and I am not able to set the heater on NO FAN!. The GPS is horrible faulty too.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Overall Very Disappointing

JF, 10/27/2021
2021 Audi Q7 Premium 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
7 of 15 people found this review helpful

MMI requires too much work and attention and frustrates all around. It does not permit entry of new destinations while the car is in motion, drops saved destinations, and sometimes balks at connecring via Apple Carplay. Worst of all is the $85 monthly charge to have updated maps and traffic. So the nice Audi navigation graphics go to waste while we use our phone nav apps that provide traffic and updated maps for free. With 4,000 miles on the car, I had to buy a $500 new tire after running over a screw. The run flat tire could not be repaired. Nice arrangement for Audi and Pirelli, not so much for the customer. Audi has obviously calculated that people won't go for all the options with the Premium Plus 3 liter if they make less than fully loaded vehicles available so they load them all up with options you would never buy if you had the choice. $400 for the door ring lights that illuminate not all!?!? I bought this car because the older Q5 I had was such a pleasure to own and drive, but I think I would have done better with Volvo this time around.

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5 out of 5 stars

First Audi — great decision

ME Saunders, 04/20/2021
2021 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
3 of 6 people found this review helpful

This is my first Audi. It’s the Q7. I LOVE IT! The ride is silky, it is beautifully styled, the interior is elegant and the dashboard is easy to read, intuitive to manage, and well thought out. The car has great acceleration and hugs the road well. The dealership I bought it from, @AudiChandler in AZ was terrific. Every aspect of the transaction was a pleasure. My salesperson, Jessie Becktell, was knowledgeable w/o being pushy. I have zero regrets and am so happy with the car and the car buying experience.

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1 out of 5 stars

Never again

ProSe, 04/22/2023
2023 Audi Q7 Premium Plus 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
8 of 19 people found this review helpful

Of all the cars and SUV’s I’ve owned in 50 years, this is the worst. I miss my 2016 Grand Cherokee. Confusing set up and use of everything. Even the trip odometers are a pain, the sales guy couldn’t figure it out. For $70k, I could have gotten a well set up Cherokee. The suspension is surprisingly rough over poor road conditions-our Dodge 2500 pickup is quieter. The lane control comes on indiscriminately, as we like to steer our own cars. And most annoying, the rear seatbelts flutter if you drive with the rear windows down (our dog rides in the rear cargo area). Our Cherokee has simple Velcro to stop the flutter, but not a German made Audi. Never again.

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4 out of 5 stars

Ok

Jay, 04/29/2021
updated 05/09/2022
2021 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 8A)
4 of 11 people found this review helpful

Audi link finally work after 5000 miles 4 month. Very Stable 4wd on snow and ice during winter in Chicago.very good that car design is Low profile compare with BMW and Benz design. Make sure you Get the 3.0 instead 2.0 since it is same MPG and more power.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Flaky Electronics

latency24, 12/31/2023
2023 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
1 of 1 people found this review helpful

Audi are built solidly, have nice amenities, and drive well. We had a 2020 we had leased and traded it in for the newer version. We are both super frustrated with the inconsistent behavior of the electronics. We disable lane assist (it is awful), and it will turn itself back on randomly - 1 our of 6 times is my guess. The e-brake is on when you start it 50% of the time with no rhyme or reason why. And it loves to tell me to connect a mobile device even when I don't want to (the message dominates the main display). Should be a really nice car but the electronics are just flaky in their behavior.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love it so far

G Virk, 01/07/2021
2021 Audi Q7 Prestige 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
2 of 5 people found this review helpful

I really love my new ride. The technology is awesome. The ITM and MMI is very handy

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Poor Reliability for wonderful SUV

John Pavlo, 11/29/2023
2023 Audi Q7 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
1 of 4 people found this review helpful

I traded my 2023Q7 back in to the dealership with only 80 miles on it. It started throwing errors and electronics began failing as soon as I drove off the lot. Otherwise it is a great vehicle. I bought another one with the trade-in/return and after 3k. I liked the car that much. I have had no issues with car #2.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Stay away….no convenience with these cars

BobbyJackson, 01/09/2025
2022 Audi Q7 Prestige 4dr SUV AWD w/55 TFSI (3.0L 6cyl Turbo gas/electric mild hybrid 8A)
1 of 4 people found this review helpful

We just offloaded our 2022 Audi Q7 Prestige. Although it seemed like an exciting purchases, we soon realized that the conveniences of modern vehicles is not there. Key FOBS work horribly for unlocking or locking doors, and for opening the trunk. No cupholders worth anything. No remote start. No ability to leave the car on. Manually select that gas was filled..what’s that about? The Audi interface is atrocious. And the backup and side cameras as so warped you feel like you’re in a circus with the whacky mirrors. And the car for some reason is very hard to park, and impossible to tell how close you are to the curb. And the net for holding groceries was a flat one that squashed what you had, and everything could roll out??? Seriously??? Super stupid. We totally hated it. Waste of money. All the conveniences you want are non-existent. Add to that the outrageous cost of maintenance. We were so happy to get rid of that car.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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