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Used 2021 Audi Q5 Consumer Reviews

3.1 out of 5 stars
54 reviews

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1 out of 5 stars

Horrible Purchase

Tom S, 11/08/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
6 of 7 people found this review helpful

I've had this vehicle since June of this year. Since than, the vehicle has had multiple failures of electronic systems. Starting with the Pre-sense. The system has failed 4 weeks into the ownership. Since than things got worse. The seatbelt system has been recalled. Followed by a total failure of the safety module. At 70 mph an hour the car showed a full system failure flashing all warning lights. Started slowing down and rolled all of the windows down. After returning vehicle for repairs, the module was changed to a new one. The vehicle stayed with the dealer for 2 weeks before being returned. We had it for another month , and we are now experiencing a pre-sense failure once again. We are contemplating returning the car as a lemon.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Computerized failure in 3 weeks

Andy, 02/09/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
34 of 49 people found this review helpful

I leased new 2021 Q5 premium plus. It fails after 3 weeks. The performance as good as always of Audi mechanical but electrical failure that unacceptable. I am worry if I have to stuck with it for 3 years.

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5 out of 5 stars

Rara Avis!

Rexorg, 06/29/2023
updated 01/06/2025
2021 Audi Q5 Premium Plus 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
3 of 3 people found this review helpful

I just bought my used PHEV in April of 2023 with almost 40,000 of mainly highway miles. I’ve wanted an Audi for many years, but I never thought I could find one at such a reasonable price. My wife still wonders why the Audi was selling at such a great price; even CARFAX said it was a super deal. It was an offer I couldn’t refuse. After owning the PHEV for several months and putting on a couple thousand problem free miles, I’m beginning to realize the PHEV is indeed a rare bird in the Audi lineup, and I couldn’t be happier. It’s fast, quiet, and handles great. Is it perfect? Far from it, but it’s become my dream car, even though it takes forever to charge with an ordinary 120 V household outlet. However, after charging the first time at my home I got 33 miles of electric only driving (Audi only advertises 19 miles), but the German automakers are always conservative with their numbers. For anyone wondering, you never have have to plug it in to get at least 33-44 mpg combined. The battery never discharges to 0%. There is always a reserve of at least 15%-20% to let the PHEV operate as a mild hybrid providing the instant torque off the line. The battery is kept charged by regenerative braking like any other hybrid. The biggest cons are no oil dipstick, no direct tire pressures (the tire pressures are determined by tire circumference), and no spare tire! Also, contrary to many car websites, premium gas is not required; only recommended. You can use regular for slightly less performance if you prefer according to Audi. All in all, my PHEV is a great compact SUV. Update 7/1/24: After over 10,000 trouble free miles my Q5 still rides and handles like the day I bought it. My only complaint is the exorbitant maintenance costs, but you don’t buy an Audi, new or used, to save money. Update 1/3/25: Just passed 54,000 on the odometer and still no issues whatsoever.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

One year report: zero problems, fun to drive

Frank at home comcast.net , 08/11/2022
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
3 of 3 people found this review helpful

I've have this 2021 PP Q5 for one year now and have had zero issues. Car is fun to drive, although the electronic steering steals some of the fun by reducing road feel. Often get 30+ MPG on the highway and have reached as high as 35. In traffic, somewhere between 25 and 29. Acceleration is awesome - great engine/transmission combination. Some people find the seats too firm but I think they are just fine - especially for long trips - good back support which is more important to me than being cushy. The Kumho tires that came with the car are much better than I expected, and better than the Continentals that I had on my 2018 Q5.

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4 out of 5 stars

PHEV for the win!

Sonny G, 09/19/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
3 of 3 people found this review helpful

Love this car - we get about 20-25 miles a charge and that’s enough for our local errands and trips - we drove 600 miles in the first week on a single tank of gas since we were charging it every night and operating pure EV for half those miles. 360hp takes off like a rocket, traffic jam mode basically drives for you under 40mph on the highway, great CarPlay integration with Siri and overall just a fun quiet comfortable car. Main complaint is that the seats are really uncomfortable - my wife seems to have no problem with them but to me they’re stiff and cause back pain - if it weren’t for ergonomic cushions I wouldn’t be able to drive this car it’s that bad. Another minor annoyance is that I tend to sit far back which makes the touchscreen hard to reach - it would’ve been nice to have the option of a control knob like the old MMI. Finally if I were to do it all over again I would’ve gone for prestige instead of premium plus for the matrix headlights alone - it’s a minor difference but given it’s the face of the car I wish we’d have gone for it. I can see keeping this car 5-6 years before going all electric with the supposed Q6 EV coming out.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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