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Love my '21 Q5 PHEV
ASP, 06/29/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
13 of 13 people found this review helpful
So far, there's nothing not to like. Came from a 2013 Q5 Premium to a 2021 Q5 PPlus + Nav, Warm Weather Package, and B&O Sound system which gets it about half way to a Prestige trim. Loved the 2013 for its looks which were ahead of it's time and copied by the GLC to some extent- in that sense, the 2021 looks are not that cutting edge and only evolutionary. Getting exactly the 20 mile EPA rated EV range which is great for my 12 mile round trip commute. I think it makes sense to get the PHEV if you can do the weekday commute in EV only mode, charge free at home with Solar/Powerwall, and use gas only for weekend drives. Range is 350 miles in mixed driving. Driver assistance tech is spot on- unlike other car makers- is neither overly aggressive nor alarmingly permissive. Adaptive cruise being the best example. As expected, driving in EV mode is completely silent and with a decent road and no potholes there is minimal road noise too.
CRITICAL INTERNAL FAILURE IN LESS THAN 2 MONTHS
Concerned Owner, 06/04/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
65 of 72 people found this review helpful
Purchased the vehicle brand new in 12/2020, and the car died completely in less than 2 months due to internal failure. The car completely died mid driving and I couldn't even put the gear to neutral for good Samaritans to push the car out of the traffic to safety. Before the car stalled, all four windows started to go up and down like they were possessed. Then the dashboard started to go crazy displaying all the components and functions that were going critically wrong and shutting down. I had to get my car towed to back to the dealership in Honolulu, HI, and they kept the vehicle over 25 days without no update from them. I had to reach out every time to get updates which they didn't have much. Last month, I was driving the same vehicle and experienced Audi pre-sense malfunction. I was making a left turn in an 4 lane intersection and I was the first car making the left term. My path was clear, there was no oncoming vehicles, motorcycles, pedestrian in the crosswalk, nothing. When I pushed gas, the car suddenly braked, hard, and the cars behind me had to slam their brakes to not rear end me. This happened so abruptly when not expected at all, and I initially didn't know what happened. I thought I hit someone or I was hit. I realized I was sitting duck in the middle of the intersection, I tried to push gas again to complete my turn. The car would not move becuase the gear was at Park. I changed the gear and pushed the gas and was able to clear the intersection. The experience was so scary, I feel traumatized. And yes, like some other reviewers said, Apple CarPlay disconnects often and sometimes I cannot get them to connect at all and it is very frustrating. I saw someone's review said this was a known issue per Audi, but my dealership sure didn't admit to that and made me feel I was the one who didn't know what I was doing. Finally, I also do remember hearing a loud pop when I was driving one day which almost felt like it came from under my driver's seat. It felt like I didn't have the seat adjusted properly and when in motion the seat moved and it latched (thus the loud noise) but I remembered this car adjusted seats electrically (not like my other car, Subaru Crosstrek). Love the way this car rides and drives, but I am way too scared to keep driving this car for my safety.
2021 Audi Q5 for sale near you
3 of 80 listings
- Premium Plus 4dr SUV w/45 TFSIMSRP: $24,97334 mi away
- Premium Plus 4dr SUV w/45 TFSIMSRP: $26,99843 mi away
- Prestige 4dr SUV w/45 TFSIMSRP: $30,59032 mi away
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Great car, just a bit cramped inside
Mohammad Tehrani, 11/25/2020
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
34 of 37 people found this review helpful
Have had the car for a couple of days. The engine and transmission are perfect. I would put it in dynamic mode for better throttle response. MMI interface is crisp and easy to use. I liked the interior design better than the BMW X3 and Volvo XC60. Also, compared to XC60, I like that it has actual switches and knobs. My only complaint is the lack of enough legroom in the second row. I feel X3 was roomier (but the seats had lower quality). Overall, it is a gorgeous package. I strongly suggest Premium Plus with Warm weather package or Prestige.
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This car has been a NIGHTMARE!
Johnny, 08/03/2022
2021 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
17 of 18 people found this review helpful
We’ve had this car for almost a year and in November of last year we had the dreaded gateway control unit failure that has since been recalled. I would’ve really appreciated if they could’ve told us about it before our car was sitting basically brain dead on the side of the road on a cold, snowy Minnesota night. That terrifying experience aside, the car has been an unreliable piece of junk. Multiple trips to the dealership to reset the cpu because the screen crashes, the SiriusXM membership “updates” several times during the morning commute for some unknown reason, last week the steering wheel needed to be replaced because the sensors were malfunctioning(who knew that was a thing?), and this afternoon we got a warning sensor that the left tail light was malfunctioning when it clearly wasn’t. Seriously, the dumbest smart car I could ever imagine. Will never buy an Audi again.
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Danger! Danger! A wet gateway could kill you...
Paris Lata, 08/07/2021
updated 02/14/2022
2021 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
70 of 81 people found this review helpful
OMG! On Wednesday, August 4, 2021, while driving, my 2021 Audi q5 with 1400 miles, it went into complete malfunction mode; every light and warning began flashing on the dashboard. I am thankful I was able to steer the q5 off the road. I was going about 30-40 mph. 2. Fast forward, next day, I had the q5 towed to Audi. I was told I will be called with an update. I didn’t receive a call from Audi, so I called. 3. On this call, I was told that the gateway got wet and the cost for the part is $1200. It will take 2 weeks to get the part in. The dealership has no openings until October. Huh? 4. They told me that the water drains are working and that they found a water bottle cap in the backSeat of the car; therefore, the gateway will not be covered under warranty. Huh? 5. I am unsure why the warranty will not cover any issues on a 4 month old car. 6. The dealership is assuming there was a water spill, because there was a water bottle cap in the car. 7. What are you talking about, Audi? Why are you assuming things? What is the real cause of this traumatic experience? Secondly, no one told me not to have a water bottle cap in the q5 backseat area. 8. Overall, I loved my q5, however, why is Audi not acting in good faith, why are there assumptions made? I recommend Audi recall these cars and announce a public safety warning of the fatal danger that is lurking in the back seat called a gateway. 9. Audi needs to clearly state “Danger! Danger! No water bottle caps allowed in backseat”. 10. Also, not to mention, there were no Audi loaner cars available; this gives off the appearance that Audi is making a lot of repairs and they are aware of this $1200 water bottle cap problem called a gateway. 11. I will Prob trade in the q5 once repaired. 12. I am aware my experience is possibly rare, due to the many q5s on the road. However, this was a true experience I had & I don’t ever want this to happen again to me or no one!! 13. Audi these q5s are dangerous; please recall the q5 and place the gateway in a more safe space where water bottle caps cannot reach it. 14. Thanks for reading, sorry for extra long post.
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