Used 2022 Alfa Romeo Stelvio SUV Consumer Reviews
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Practical sports car
Reviewers tend to knock the Stelvio for its lack of practicality and technology vs other SUVs. That is because other SUVs are basic driving appliances and their mission is to get you and your family from point A to point B. The Stelvio is not a driving appliance, it is a practical sports car. It has the personality, handling and fun to drive factor of sports cars and sports sedans, but in a much more practical package. I wanted a sports car, but needed the practicality of an SUV so the Stelvio was the obvious choice. My Stelvio puts a smile on my face every time I drive it. Try to say that about any other suv.
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Hidden gem
I have a 2022 Stelvio Veloce and it has met or exceeded my expectations. I traded a 2020 Audi Q3. The Q3 was smaller by 7 inches as well as noticeably narrow. The Stelvio is much quicker and reacts with precision when the need be. Overall comparing the two, I have to give it to Alfa to building a quality automobile which is fun to drive.
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- Sprint 4dr SUVMSRP: $21,297In-stock online
- Ti 4dr SUVMSRP: $25,99525 mi away
- Ti 4dr SUVMSRP: $26,995In-stock online
Updated 10/9/22 - Alfa Romeo parts supply problems
*********UPDATED REVIEW 10/9/22: My original review had only one star, but I've updated it to two stars due to the excellent customer service I received from the Alfa Romeo dealership in Glendale, CA with my issue. In summary, the car had been sitting disassembled in a body shop from June 2022 - October of 2022 since it couldn't be put back together without one particular part that had been unavailable for that entire time period on a nationwide level. We had been given the runaround by basically everyone involved, most especially the national Alfa Romeo "premium" customer care line, and had been simply told to keep waiting--which we patiently did!--but the part promise date kept getting pushed back. After 4 months of not having a drivable car, I finally had it, and got in touch with the service manager at Alfa Romeo Glendale (Jerry Gordon). To my surprise, he was able to find a solution when no one else could: he was able to think outside the box and came up with a secession number for that part that was no longer current (i.e., previous years' part numbers get superceded by a new number, but instead of only looking for the new part number, he checked on older ones!) that would still fit my vehicle. Thus, he actually was able to locate a suitable part in Florida, and had it shipped out to our body shop in California the next week! So, as of 10/8/22, our car is finally repaired and drivable again. I'm just sorry that I was never put into contact with him earlier, and that everyone else--from the independent body shop to our car insurance to the national customer service line at Alfa Romeo--was content to simply let us be without a car for multiple months. And it was multiple months of waiting with no end to the waiting in sight, either, as the part literally had no estimated delivery date, and they were telling us "maybe sometime in 2023" until this single part came back into stock, which would have put us at no less than 7 months of waiting. Again, the bottom line is that, in my opinion, if you purchase or lease an Alfa and nothing goes wrong with the car, you'll probably be very happy with it. But if something does go wrong, you might be in for a very long wait with an unusable car due to persistent supply chain issues. So, personally, I would not recommend getting an Alfa as a daily driver, unless you also have a second/backup vehicle for your use. We were just lucky that Jerry Gordon happened to be so resourceful, once I finally got to speak with him, or else we'd still be out of a car right now. ****ORIGINAL REVIEW from 9/22****: The car may look cool and drive well, but if you experience ANY problems with it, customer care will not help you!! We purchased a brand new $58,000+ Alfa Romeo Stelvio, and while it was parked, someone hit the headlight in the parking lot. We took it to the body shop. The tab on the old headlight was broken, so when they removed it, it could not be put back. The body shop placed the order for the new part in June 2022. The part was apparently backordered. We understand that there have been worldwide part shortages due to COVID, so we have been patiently waiting since then, and paying for Ubers completely out of pocket. To our dismay, the ETA for the part kept getting pushed back--eventually, until Sept 2022. But now, in September 2022, Alfa is saying that the part will be even more delayed--and the best they could tell us was a vague "early 2023." That is MORE THAN SIX MONTHS after the car went into the shop for a completely minor issue. This is a car that is still under warranty with only 2000 miles on the odometer. Despite the vastly delayed part date, Alfa has completely refused to help with a loaner, a rental, or even Uber costs despite the fact that this brand-new car will not be able to be driven for more than SIX MONTHS. We would gladly accept used parts, but no used parts are even available. To make matters worse, when I called customer service and asked to speak to a higher-level manager, they actually HUNG UP ON ME. "Alfa Premium Care," my ass. I have owned Lexus and Infiniti vehicles that I bought used with 100k+ miles and I was always treated like a #1 customer whenever I went to the dealership, given loaners and coffee and super kind and respectful customer service--i.e., the way it should be when you buy a luxury brand. There have never been any issues whatsoever with parts even during the pandemic since the cars are so plentiful and popular that there is always a good supply of everything available. Alfa Romeo is clearly RARE FOR A REASON. Alfa Romeo treats the few customers it has managed to get like old news--once you've bought the car, you do NOT get what you pay for, and it apparently is no longer their problem once the deal is over. I will NEVER buy another Alfa Romeo for any price, no matter how cool the car may look. There is simply no support and with their vehicles, and obviously SOMETHING will eventually go wrong. Nothing but Lexus or Infiniti from now on! #alfaromeosucks
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Love it, is a semi luxurious car with power drive
It has the Italian flavor on design with a driving of a power car
What a Driving Experience!
I have driven the Giulia for six years, but decided to change it up and go for something more practical and more comfortable. The Stelvio is essential a Giulia but more spacious. I am not sure how Alfa Romeo engineers managed to make it a near identical experience with the two cars. The only main difference is the AWD feel on the Stelvio vs. RWD on the Giulia.
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