Used 2013 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment (3.5L 6cyl 5A) Consumer Reviews
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Vibration' can't repair it so call it normal
i purchased a 2013 Honda Pilot in December 2012. The follolwing day i reported a vibration, which service department said was a wheel weight. After leaving the vehicle for 3 days the SD (service department) replaced a front motor mount which was to resolve the problem. No problem solved, Still vibrating. Two weeks later I returned the vehicle for 3 more days. SD replaced the rear motor mount. Still vibrates. After trying to repair the vehice 2 times with no success Honda Customer Service calls it a " Normal vibration".Now that Honda Engineering can't resolve the vibration issue the SD calls it a "Characteristic of the vehicle". The SD informed me that all the 2013 Pilot 2WD have a vibration
disappointed88
I now have returned my 2013 Honda Pilot for repair for the fourth time in 10 months for the same vibration issue. After taking the service manager for a 50 mile road trip, he said the vibration was the worst he had experienced. After 3 days I have been advised that all the 2013 Honda Pilots have a similar vibration. How this suddenly happened, I do not know. Honda response is that this is a "Normal Vibration". I have never heard of such Bull. This has to be the worst vehicle I have ever owned and now Honda is offering NO help on this issue.
Serious ECO Issues *** Do Not Buy ***
I purchased a 2013 Pilot Touring 2WD fully loaded and noticed hesitation when the vehicle is in ECO mode. The dealer is aware of the problem but says there is no fix for the problem. My problems started at 3000 miles. The problem really occurs when in ECO mode going up hill. When the stuttering/hesitation starts you will feel as though you are on a rodeo bull. In addition, I notice serious front-end shaking with no evident cause. I though I was the only person, but when Googled I discovery many pilot owners experiencing the same issues. See the links below. http://www.piloteers.org/forums/14-problems/33382-2013-pilot-constant-eco-vibration.html http://www.carcomplaints.com/Honda/Pilot/2013/drivetrain/power_train.shtml Sincerely, Michael
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Awesome Vehicle
This vehicle is great. Only wished that it had more storage/trunk space and touch screen.
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paint failure and engine valve problems
If you love dumping money into your vehicles this model is for you, the pilot is a roomy well designed SUV... However Honda will not back up the faulty rings on their engines... costing you about 5500$ and as for the paint primer problems anywhere from 3000-15000 $ on a paint job
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value