We've had our 2011 Explorer for about two months now.
From the start we had multiple issues with the MySync system.
As I write this review, the Explorer is yet again in the dealer for repair.
We've already had to take it back three times.
This time the car over heated due to a cooling fan that shorted out.
Making the issue worse, though, was the fact that after the car over heated, the MySync system crashed.
We've had two updates to the software and we are still experiencing issues with the phone, climate, navigation and audio.
We had iSync in our previous 2008 Edge (IT WORKED FLAWLESSLY).
Somebody rushed MySync out the door.
It's ruining the other outstanding features of this SUV!
It's got a great ride and we love the design of both the exterior and interior.
My wife loves the third row seats. It has some really well thought out features that were implemented with common sense and everyday life in mind.