2002 BMW 3 Series 2.5L 6-cyl. 5-speed Manual Consumer Review - BMW 3-Series is a MONEY
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2002 BMW 3 Series - Consumer Review

Average Consumer Rating

323 Total Reviews

325i Sedan (2.5L 6-cyl. 5-speed Manual)

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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
BMW 3-Series is a MONEY PIT!!
By Roy M. on

Vehicle

2002 BMW 3 Series 325i Rwd 4dr Sedan (2.5L 6cyl 5M)

Review

While the performance of this vehicle is phenomenal, BMW's commitment to customer service, and establishing brand loyalty is 0. Vehicle reliability is terrible as it has left my wife stranded on several occassions. This year alone I've spent $3,000 in repairs. First the a/c, then 3 of the 4 power window motors went out at the same time, not to mention the times the vehicle has left us stranded. When I contacted the North America Corporate Offices I was simply advised to buy another BMW...no customer goodwill credit for repairs, no complimentary service, No..No..No. In conclusion, not the brand of QUALITY, customer service, and/or commitment they portray to be.

Favorite Features

Dynamic Stability Control, Audio System, Performance

Suggested Improvements

Reliability, Build Quality, Customer Service at the Dealership and Corporate Office levels
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