Used 2017 Toyota Sienna Minivan Consumer Reviews
good. not great
this van is NOT made like our past 2001 sienna. looks cheap. reliability so far ok with 19000 miles after 1 yr. can’t read dash in day time. not sure why they designed it this way but it’s basically all black also Air conditioner and heater controls are so confusing even after one year I can’t get used to it. but if he keeps running and not breaking down I guess I can live without that
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Initially impressed, not anymore
Our previous vehicle was a 2014 Honda Odyssey EX-L that we had leased and we were going to wait until the 2018 came out to lease another one. But no one could tell us when that was going to happen. Rather than extend the lease, we decided to give Toyota a chance. We found an SE and drove it compared to an XLE, the SE is as "sporting" as a minivan is going to be. The XLE was too soft in it's responses and we liked the styling on the SE better. Our is an SE Premium and since it's an SE Premium, it has everything you could want but oddly not things found in an XLE or Limited van. Our initial impressions were good. It was quieter over the road than our Odyssey ( road,tire and suspension noise has been a Honda "problem" for years, I've owned plenty of Hondas/Acuras) the ride was a bit better. The 3.5 V6 in the Toyota is strong and it's nice to have full manual control of the gears when you need it, which Honda doesn't allow. The seats are OK, I think the Honda has better seats. But after 8 months of ownership, I wish we'd waited for the new Odyssey. The V6 in the Sienna has great power, but only at high RPM's. The "Eco" mode is extremely intrusive and makes the vehicle feel sluggish, especially where I live with plenty of hills. You can change this by putting it in "Power" mode, but you have to change it every time you start the car. The eight-speed is slow and clunky sometimes and there's been a few "WTF" downshifts at slow speed that were horribly rough. Toyota's Maintenance Minder system is obnoxious, especially if you are following their maintenance plan as provided with a new vehicle. At 5000 miles, the system displays "Maintenance Required" but if you are following ToyotaCare (which you must for the warranty), it's only a tire rotation. But you HAVE to take it to the dealer to reset the system! In terms of storage and seat configuration, our old Odyssey wins over this Sienna. The third row seat isn't leather, but some awful vinyl that reminds me of my Dad's '78 Toyota truck and it doesn't acknowledge the higher quality vinyl out there like VW's V-Tex. That's inexcusable in a 40k vehicle. The rear vent windows do open, a plus over the Honda. But in the SE, they aren't powered, they just pop open. In the XLE and Limited,they're powered. Even an 87 Plymouth Voyager one of my friends had growing up had mechanical knobs in the ceiling to open the rear vent windows! And finally, the Entune entertainment system is clunky and infuriating to use at times. It doesn't sync easily to either my iPhone 6 or my wifes 6s, you have to used the stupid Entune app to make it work. To conclude, this will probably be the only Toyota we ever own and we'll be going back to Honda as soon as we can. Lots of minor annoyances here and that detracts from the enjoyment of the vehicle. *Update*- We are nearing the end of our lease with our 2017 Sienna SE. My original gripes about the powertrain hold true and I find the Entune system awful compared to nearly anything else out there. I've owned multiple cars from different manufacturers and Entune is by far the worst in-car entertainment I've dealt with. In short, we shopped a 2019 Odyssey EX-L and the Honda seems like an overall better package period. Since Toyota only feels like mildly updating the Sienna since this body style debuted in 2010, the Sienna is only for Toyota faithful at this point. I won't be said to see our Sienna go, though I do think it's a handsome van in SE trim for 2017. Not a fan of the 2018+ "triangle snout" on the new vans. The only way Toyota might get us back is with a Sienna hybrid, but even that's doubtful at this point. Not a bad vehicle, it's been reliable for 3 years. But we won't get another one. Update: Nearly a year into an 2020 Honda Odyssey EXL lease. The Honda is down on a bit of room compared to the 2017 Sienna we had, but I won’t be going back to Toyota for a minivan or any vehicle anytime soon. My hope is that Honda does a hybrid Odyssey to compete with the new Sienna which is all hybrid and the Chrysler Pacifica. But even if they don’t, I prefer Honda’s over Toyota anyway.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- XLE 8-Passenger Passenger MinivanMSRP: $20,99522 mi away
- LE 8-Passenger Passenger MinivanMSRP: $27,99029 mi away
- XLE 8-Passenger Passenger MinivanMSRP: $27,99029 mi away
2017 Toyota Sienna is piece of Junk
We have been very disappointed with the quality of 2017 Toyota Sienna Van Powertrain and its workmanship. Van has just 1000 miles on it and it runs like piece of junk. There is no power and sometimes it becomes very risky on the road when it start losing its power. Transmission sucks and it's really hazard for life sometimes when you drive on speedy road. We raised the concern with Round Rock Toyota and service the van three time since bought within two months. They have no answer to the problem though they accepted that car has some major problem. Service dept. shared Toyota Customer service number and after 4 weeks of communication on paper Toyota Customer service said they can't help CAUTION: I SUGGEST ALL THE NEW BUYERS OF TOYOTA CARs TO BE CAREFUL AS IT'S A HAZARD TO YOUR LIFE AND WASTE OF MONEY TO BUY TOYOTA.
- Performance
- Value
Few more details would make it truly great!
Mine is the "L" trim so no one should expect any luxuries, and I did not. But there are some no-brainers Toyota designers should have included or re-designed: 1. Privacy glass, 2. Roof rack stretching entire length of the roof, 3. Better sounding audio, 4. Hide the USB port from view!!! 5. Power-operated quarter windows, 6. Removable front passenger seat. Overall I'm satisfied with this vehicle for it has what I need (with the exceptions listed) and does not have any of the expensive, fancy "options". One important design flaw: dark speedometer. The digits are not white and in certain lighting conditions impossible to see even during the day. Regarding the roof rack: not only the factory-designed one (which is not even available on L trim) is bad, the roof itself cannot support any mountable ones from any vendor, e.g. Thule, Yakima. These vendors respond with "there are no safe mounting points on this roof". This is a major screw-up, Toyota! After 1.5 years of use I can add that overall I'm happy with this vehicle, with one exception: AC being very slow to start. Takes a long time to cool the interior on a hot day. Update: After 2.5 years of use I'm glad I have this make/model, with all the above shortcomings still bothering me to some degree. One more to report though: looks like after 2 years of use the gas mileage started to get worse. My driving patterns and style has not changed dramatically to justify 13% decrease in miles per gallon. Overall, I like this 2017 Sienna even more after I saw what Toyota did to the 2021 model! Update: After 5 years of use I'm satisfied with this vehicle, with all the above shortcomings still bothering me to some degree. One more disappointing event was the battery died after 4 years, which I consider way too early.
Ultimate Family Hauler
Overall, the best minivan on the market for comfort, reliability, and value. Do yourself a favor and DON'T buy the AWD, there is no spare tire and the run-flats are $400+/ea to replace. I drove from MA to MD to buy a limited premium FWD because they do not carry the FWD in New England. My favorite parts of the car are the advanced technology package with radar cruise control, the visibility, the dual moonroofs, Ottoman seats with leg rests, entertainment system, and comfortable seats. I will say for a $50K car, the interior body panels seem very cheap, especially the compartments in the rear. The front cabin is very nice and seems upscale. The transmission, fortunately or unfortunately, is the transmission of the future it has 8 speeds and it searches for the best gear which is not a problem and not a safety issue, it just is what it is. If you want to accelerate in this minivan, you need to apply your foot to the pedal purposefully and comit, or put it in ECT/PWR mode, otherwise, it will show hesitation because it's looking for the driver to make up its mind. When the van is in ECT/PWR mode it is FAST, similar to my 300hp Lexus GS, so check that button out on the steering wheel it's great for merging, passing, etc. What surprised me most about the van was how comfy the back seat is, even for an adult. Not only is it roomy, but it reclines! Very comfy for long drives! Update: We still have the sienna and absolutely love it. We bought a Lexus GX460 too which is huge, but is so tiny inside compared to the sienna. Would buy the sienna all over again. zero problems. ***Update: 40,000 on the odo and zero problems just scheduled maintenance. This is what owning a new car should be like. **update, 55,000 miles and it drives like new. Only issue was a door hinge issue that Toyota paid for 100% through a customer support program. I would absolutely buy this car all over again. SO much room! ***70,000 miles and still problem-free. Just did brakes and tires. I looked at the new sienna but they got rid of the rear sunroof so we are sticking with the 2017 as the kids love the rear sunroof!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value