Used 2017 Toyota Sienna Minivan Consumer Reviews
Drives like a Buick from the 1970's
Our 2009 Honda van was running great, but lacked many of the newer technology and safety options offered in today's cars. The 2018 Honda van just came out and the dealers were not budging on price. The new Honda vans have a steeply angled windshield that causes you to hit your head when entering the vehicle. Very annoying. So we tried the Siena. Entry/exit is very good. The cabin feels spacious from the drivers/passenger seat. There was also plenty of room in the back of the Siena for our bikes. Now the bad news. The Siena drives like a Buick from the 1970's. A very nice ride, but floats down the road like a boat. The steering is very numb. As others reported, the transmission is terrible. To get the proper downshift for acceleration, you need to lean on the accelerator peddle. Then the engine downshifts too far and the engine screams as you accelerate. Not good. I am also planning a trade.
Sienna - Tried, True and Improved
I've owned our last Sienna for 12+ years. The '17 has many similarities, but feels like it's on steroids! Loving the ride, creature comforts and electronics. If any downside, I'd say while the ECO setting gives better mileage a find myself turning that setting off when driving around town as the minivan is much more responsive around town when its off. Overall, I'm very pleased with our purchase.
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- XLE 8-Passenger Passenger MinivanMSRP: $20,9956 mi away
- LE 8-Passenger Passenger MinivanMSRP: $27,99012 mi away
- XLE 8-Passenger Passenger MinivanMSRP: $27,99012 mi away
Disappointing compared to our 2008
We drove a brand new 2017 (only 27 miles when we drove off the lot) as a loaner while our 2008 Sienna was serviced and I was curious to see what I would think of it given our current van is getting a bit long in the tooth. On the whole it was very disappointing. The engine felt really weak- my wife compared it the 1988 Corolla she drove in college- versus our surprisingly quick 2008 Sienna. Fuel economy was worse as well at less than 19mpg compared to about 21mpg with our current Sienna. The interior felt like a major downgrade with thin, cheap plastic surfaces. We also missed a lot of nooks and crannies- like covered storage in the door armrests. The seats were considerably less supportive and comfortable than what we are used to. On the whole I think we will stay with our 2008 Sienna for a few more years.
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Worst car owned ever 2017 Sienna
Transmission extremely poor. Not shifting on time and kept down shifting while turning, slowing down. So I have to bring it up at least 5k RPM to maintain the speed. Feels like V4/1500cc car. No power at all. Anyone sees this comment don't buy sienna!!!
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Not a fan of this van.
I have waited several months to review this vehicle, waiting to have something more positive to say about it. I had low expectations when I decided to shop for a minivan. I bought a fully loaded Sienna thinking that i would be buying the best of several bad options. I probably did, but that reflects poorly on the choices available today. I will lead with the most positive thing I have to say about it. The captains chairs in the back seat are very comfortable as back seats go. There is lots of adjustability fore and aft, allowing for a lot of leeway in the 2nd and 3rd row in terms of leg room. Even the 3rd row has reclining backs. It is the most comfortable I’ve ever encountered and the rest of the passengers don’t have to suffer for it. But they will suffer for other reasons. The Sienna just has many ergonomic issues and just poor implementation of what other manufacturers have been doing right for over a decade. I tend to buy high end German cars, but even my old 2003 FX35 had a more functional Nav/infotainment package. This is my 9th car with a modern nav/infotainment system. I can think of only one that was worse. It relies almost exclusively on voice commands to run all of it. I’ve gone through the voice training exercises but it didn’t help for me. I’ve had cars with voice control for 10 yrs now but this system requires that you use it. Your passenger cannot help you out. I’ve had in car internet/WiFi in several cars since 2012, and my Toyota salesman was convincing in his claim that their cellphone based app would get me a lot of the same features. I drive a lot and use Nav heavily. I was depending on the app to serve as my seamless internet portal to provide an up to date database of POIs. I was disappointed to learn that the app/van require a sign in (username and password) ever time the car is turned on. Bluetooth calls work as you’d expect but the app log in makes it virtually useless. Prepare to use your phone for everything as though you bought a $20K car. My service manager said that he doesn’t use it either and suggested that I just use SIRI and Bluetooth it into the van’s speakers. The console is a horrible deep bin. A bin with no light, USB, or 12V socket. There is one USB slot on the dash but none in either glove box. There is a sizeable gap between the console and the dash. I still don’t know why. A sloppy purse receptacle? So if you are wanting to charge your phone you have to drape the cord across the gap to a cup holder. It’s only a matter of time before my dogs tear the whole thing out, USB slot and all. There is no convenient place to put your phone out of sight. I was disappointed with the DVD and drop down monitor. Supposedly you can do split screen video on that wide screen. I think there is an HDMI input somewhere for it. Maybe I had a setting wrong but the dvd image was not widescreen format even though it was centered on the really wide monitor. The door armrests up front are horrible. 30 yrs later and exactly the same as my dad’s 1987 Camry. 1/4” of foam batting over a fiberboard armrest. Really uncomfortable after an hour of use. Plus, I drove my elbo through that Camry armrest eventually. :-) The leather? on the center armrest is really cheap looking. I don’t use it for fear of destroying it before I resell the thing. The braking is alarmingly worse than my Q7 despite being1000lbs lighter. The acceleration is much worse too despite being lighter and having a much bigger V6. It does get better mileage at 20-22.5 mpg. Speaking of gas, I’m still not used to unlocking the fuel door from the inside. All of our cars since 2007 have used the same keyless entry that the doors use. My van has keyless entry but it is not connected to the fuel door. The transmission feels pretty sloppy when it’s searching for a gear sometimes. I don’t know if it’s wearing or just a poor transmission. The weirdest issue I’ve had with it revolves around cargo. I brought 2X10s home from the hardware store. I was amazed to find that there was no handle or hook to secure the hatch, inside or out. I also transported two sheets of plywood in the van. (It was a selling point for me). My salesman told me plywood would fit and Plywood would fit in my sister’s 2006 Sienna. But I learned that my seat automatically moves all the way back when the car is put in park. I did not know this because I always have the seat all the way back. The seat pressed the plywood against the rear hatch breaking the latch. The mechanics could not get the hatch open. I had to leave the van at the dealership, plywood still inside until they could order a new latch. $750. Toyota would not provide a loaner because they didn’t want my two puppies in their cars. They did not have a shuttle so I had to wait 1 1/2 hrs for the parts cargo van to drive us home. Just a sad lack of customer service.
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