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Used 2016 Toyota Prius Consumer Reviews

4.6 out of 5 stars
138 reviews
5...

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5 out of 5 stars

Got just what we wanted; like it more after 50K

Robert Greenstreet, 10/11/2016
updated 10/20/2020
2016 Toyota Prius Three Touring 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
7 of 7 people found this review helpful

We wanted the Toyota Safety Sense features, but not the moonroof--so we didn't want to buy the technology package. We also wanted a spare tire rather than a repair kit. The Prius Three Touring gave us just what we were looking for, and we are thoroughly enjoying those safety features. It is a Toyota, so everything works as promised, and we get two years of free maintenance. The biggest problem with this car is that we want to take it everywhere--so we're racking up the miles. The claimed mileage range is not correct--so far we're averaging close to 55 mpg (rather than the 52 combined EPA figure.) Of course, we accelerate slowly and use the available feedback to stay in the ECO zone.... UPDATE--after 50,000 miles, we like the car even more. We've learned how to drive it and we're averaging about 56 mpg (I drove 61 miles to a town yesterday and used just under a gallon of gas.) We often take this car when we'll be driving after dark because the auto high beams are so effective. We have added a couple of memory foam seat cushions for long trips. Update: at nearly 15K, we're still averaging about 56 mpg. We would not do as well if we lived in a city, where we would need to accelerate more quickly. The seats have become more comfortable—both my wife and I have noticed it. We enjoy this car! Update: we are now closing in on 60K and we still enjoy this car. If we drop below 55 mpg we feel disappointed. We're just about ready to replace the OEM tires, which we have rotated every 5K. The Prius continues to perform very well. With the tires wearing (and lousy Oklahoma roads,) we get more road noise than we'd prefer--but smooth roads still mean quiet rides. We have had zero issues with this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

High quality, excellent ride, exceeds my expectati

Don Rohde, 03/11/2016
updated 09/14/2022
2016 Toyota Prius Two 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
11 of 12 people found this review helpful

When I bought my 2009 Prius, I was very pleased with the car and the gas mileage. However, I was disappointed I had to give up certain creature features that I had in my 2005 Prius. However, my 2016 Prius exceeds my expectations as compared to my 2005 Camry. I have the moonroof I gave up with my 2009 Prius. However, I now have all of the features I use to have with my Camry. All of the electronic safety are fantastic. It has an excellent ride and is very quiet on the road. Some minor disappointments. Less internal storage in the car. Lost the above glove compartment storage and storage area under the center console. Also lost the limited storage area located over the spare tire. Oh ya, I got a model 4. The problem is, I no longer have a temp spare tire, but a repair kit and inflator. The is a [non-permissible content removed] moment when I realized that I paid more for a model 4 and didn't get a spare tire. My salesman is trying to get me information on why. We looked at a model 3 and it had the temp spare tire. This may have been an engineer decision where because of the additional safety features in my model 4, they had to balance the overall weight of the vehicle by eliminating the temp spare tire. Come on Toyota, that is not right. Positive, on a recent 30 mile round trip, I averaged 60 MPG with normal driving condition. Love that! 3/2020 - No changes, it is still excellent to drive and own. 9/2022 - 61k miles, averaging 54.6 mpg. Still excellent drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Trust NOT the warranty!!

Malcolm, 06/10/2016
updated 12/22/2020
2016 Toyota Prius Three Touring 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
14 of 16 people found this review helpful

I bought my first Prius this year, a 2016 Mod 3 Touring. So far so good as far as any performance characteristics. However after about 3 weeks I noticed that a small panel ("tow point cover") on the left front of the car had fallen out. I inspected it and there seemed no damage of any sort, but the panel was gone. I had not in any way done anything that might damage my precious new car (my first in 17 years). I took the car to the Berkeley dealer near my home, depending on Toyota's promise that any Toyota dealer would honor my warranty. The (notably sullen) service manager said "You must have bashed into something!" I protested that I hadn't and pointed out that there was not a scratch anywhere on the car. He inspected the car, checking every inch on or under the exterior and found no evidence at all. Agreeing that there was no evidence of any damage, he then said "You still might have hit something." Then he said "Toyota doesn't cover parts that fall off! Go talk to the Parts Department." I contacted the dealership in San Francisco where I purchased the car. After hemming and hawing for over a week, they essentially said the same thing. They wanted $18.53 for the "tow point cover" plus cost of painting it. The warranty sucks!! _________________________________________________________________ The "tow point covers" have fallen out 3-4 times. (I've discovered that the covers are still on warranty.) The dealer tells me that this is a common problem with the model. The last time I had one replaced, the dealer took 10 months with 6-8 visits to do so. Then two months later it happened again. I only have 6400 miles on the car. __________________________________________________________ I now have 17,000 miles (in 4 1/2 years) on the car. The plastic panels between the back door windows and the hatchback door have started to deteriorate with the finish peeling off.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

New 2016 Prius is better then ever

Mike Shawiak, 07/27/2016
2016 Toyota Prius Four 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful

First, if you never have owned a Prius the 2016 is a great vehicle. If you are coming from an earlier edition the 2016 has many improvements. I would upgrade to a Model Four. My 2012 is a Model 2 and I think it is worth the extra money to get the options. Many improvements including build quality can be seen. The changes in the suspension do make a difference. The materials inside are greatly improved. I don't think they feel cheaply made. The only negative feedback I would give between the 2016 and the previous generation is drive sits lower in the car and the car feels lower in the from. Once you scrape the front end/ bumper you will understand. As a iPhone user the ability to charge an Android based phone is useless to me. The seats in the 2016 feel more supportive than those in my 2012. This car is for people are interested in getting good MPG's. I am a former Nissan Leaf (2013) and BMW I3 (2014) owner. So far I can say I am very happy with my purhase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Car I Have Ever Owned

Georgia Williamson, 07/21/2016
2016 Toyota Prius Four 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful

I took one test drive and knew this was the car for me. Several years ago we drove a Prius hybrid rental and liked it, but it wasn't anything special. As soon as I started driving the 2016 Prius I was enjoying the ride, even in rush hour traffic. It handled easily, provided a smooth ride, easily kept pace with traffic, both slow and fast and was quiet. I bought it that night. The gas mileage is exceeding what I was expecting for combined street and highway driving. Even my husband can drive it. He is 6' 5" and the joke has always been we had to try on cars rather than picking the one we wanted, we had to take the one that he could get into whether it was comfortable or not. Even with the moon roof, his head does not bump the top of the car. I can get 3 dog kennels in the back and still have room for luggage. AND it also fits into our garage even with the full size van, freezer and storage in the front part of the garage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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