Skip to main content

Used 2019 Subaru Crosstrek Consumer Reviews

3.9 out of 5 stars
100 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
4 out of 5 stars

Transition took Time, Solid Vehicle

Psilver, 03/06/2020
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
4 of 5 people found this review helpful

I drove Volkswagen Golf and more recently three GTI models for the past twenty years, but I needed something I felt more confident in driving to primitive trail-heads with poor "roads" along with recent back issues that weren't being helped by trying to get down and out of the GTI. The two vehicles are obviously not the same with the GTI having a more aggressive/responsive engine, but both are similar with passenger and cargo room (GTI has more cargo room in its trunk with the seats up, but Crosstrek favors more passenger room in the backseat with the seats up). I found the seats comfortable, but would love to have a slightly more "squishy" leather steering wheel like the GTI vs the harder leather of the Crosstrek. The heated seats are excellent. Steering responsiveness and radius are very good even compared to a more performance-oriented vehicle like the GTI. The engine took me a long time ot get used to. The GTI has a dual-clutch AT while the Crosstrek uses the CVT which feels more "rubber-bandy". I also learned over time to be more aggressive with the accelerator on the Crosstrek if you wanted any kind of acceleration, which I rarely had to do with the GTI, although I do like the immediacy of Crosstrek acceleration compared to the wait for the GTI turbo to spin up. I also had to get used to the softer suspension, what felt was a bouncing/swaying of the vehicle. It rides very comfortably, with a slightly quieter cabin, although the side-view mirrors will make plenty of wind-noise. A huge advantage of the Crosstrek compared to the GTI are the reduction of blind spots. The side-view mirrors are much larger allowing you to see more, and the rear windows allow you to see much more. With the blind-spot monitoring feature, I don't have to do quite as much neck-craning to change lanes as I used to in the GTI. I love the eyesight features, especially the adaptive cruise control. I use cruise control A LOT, and I find this works well for the vehicle. Occasionally it is overly-cautious on vehicles turning out of the lane or turning off of the road and will brake more aggressively because it thinks it still sees a vehicle in its path when it is obvious the vehicle in front is no longer a threat to a human eye. For a non-performance vehicle, I find the braking is VERY good and substantial. The headlights are EXCELLENT. I used to ride many country back-roads with my brights on, but even the low beams on the Crosstrek throw far and wide. Some annoying quibbles that could easily be fixed with a software update is the vehicle requires you to manually press the door lock button to lock and unlock the doors, unlike many other vehicles that automatically lock the door when you go above 10 MPH and unlock the doors automatically when you put the vehicle in park. Another issue is the sunroof has no glare reduction mesh-screen like the GTI, so if you wanted to cruise with the sunroof open, sunlight beams directly into the car. A mesh-screen you can manually open and close would be more appreciated than the solid ceiling cover that you engage when the sunroof is closed. I would have loved to get the hybrid, but they wouldn't get me one in the state of purchase. After seven months and about 12,000 miles, I am happy with the vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Subaru Crosstrek Limited Uncomfortable to Drive

Harry Horner, 11/19/2018
updated 05/23/2023
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
67 of 111 people found this review helpful

Our 2019 Subaru Crosstrek is now four years old and has experienced no mechanical problems. The car’s EyeSight Driver Assist, Steering Responsive Headlights, Blind-Spot Detection, Rear Cross-Traffic Alert, and Reverse Automatic Braking are great. We are consistently getting 37 MPG plus on the highway. Its Pre-Collision Braking, Adaptive Cruise Control, Lane Departure and Sway Warning with Lane Keep Assist, and Pre-Collision Throttle Management have proven to be extremely valuable and have contributed to our safe driving. The only thing we do not like is the lack of insulation in the roof that makes the interior of the vehicle noisy when it rains. Overall, it has proven itself to be a great car but not luxury automobile.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2019 Subaru Crosstrek for sale near you
Showing 3 of 61 listings
See all 61 listings

1 out of 5 stars

Do NOT purchase this vehicle.

Jordan, 05/10/2019
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
28 of 47 people found this review helpful

I am a (not so) proud owner of a ‘19 Crosstrek. Started out as a great starter car. However after driving it for a while I noticed a collection of issues. First off, going uphill seems to be a no-go for this car. Any type of incline and it struggles, which, as someone who drives in Upstate NY, is annoying. The Lane Assist and Eye Sight technology are unsafe “safety” features, and there is no way to turn it off. I’ve been veered off into lanes of traffic. 0/10 recommend this vehicle and after 6 months can’t wait to get rid of it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

2 out of 5 stars

Highly dissappointed, drive the competition

Pickerg, 04/28/2019
updated 11/07/2019
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl 6M)
20 of 34 people found this review helpful

I've owned 4 Subaru vehicles including a 2014 Crosstrek that I really enjoyed, however, I hate my 2019 Crosstrek! Do yourself a huge favor before buying this car and make sure to do two things. One, test drive this car at 70-80 MPH on the highway. It is LOUD. Wind noise, road noise, ENGINE noise... All very obnoxious and requires you to turn the radio up very loud to attempt to drown out. Second thing you should do is test drive all comparable vehicles in the same class and price range. My guess is that you will not land on the Crosstrek as your choice if you drive what else is out there and I really wish I would have. My mistake was thinking this 2019 would be exactly like my 2014... It isnt. They clearly cut corners and removed features to drive down costs and raise profits on these cars because they knew they were selling like hot cakes. I'm so disappointed with Subaru that despite this bing my fourth, it will certainly be my last! Shame on you Subaru. My mistake was assuming this would be exactly the same as my 2014... It is not. PROS: Subaru awd, nice looking interior, suspension does well with BIG bumps in the road. CONS: Engine noise, road and tire noise, wind noise, wipers are noisy even on brand new car ! You feel every bump in the road and hear it. The steering is numb yet a bit twitchy. Brakes are not sufficient under heavy breaking conditions. Car gets blown all over the road in windy conditions and when passing semi trucks!! Doors never want to shut all the way without being slammed or pushed the rest of the way shut, especially the hatch! After one week I had trim on the door coming off!! GAS MILEAGE is very dissappointing! There's cars with nearly 100 more horsepower that get the same mileage. Acceleration is very poor as well. It being so badly under powered is likely the reason for poor fuel economy. Bottom line: For the money , in the same class and with the same or better features, there are better cars out there. Go drive them! UPDATE:. Hated the car so much I traded it in after only a few months. So much happier now.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
Report Abuse

1 out of 5 stars

The worst car that i've ever had

William George, 10/25/2019
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl CVT)
12 of 20 people found this review helpful

This is easily the worst car that I've ever had. Lets start with the visibility. This is the most important feature of a car to me for safety reasons, as this car is an accident waiting to happen. The slope of the windshield is so extreme that it gives a claustrophobic feeling. If you are short, the seat must be adjusted to a high position to see over the dash. This results in having your eyes almost looking into the sun visor, instead of straight ahead. The A pillars are thick and long to compensate for the sloped windshield, so side visibility is terrible. Headroom is poor, as is rearward visibility through the back window. The engine is loud, even under slow acceleration, and feels strained even at city driving speeds. Back seat and cargo room is sparse as well. I would recommend to anyone considering this death trap to look elsewhere, as I wish that I had done instead of staying with Subaru for their former great design and reliability. Anything offered by the competition has to be an improvement.

Report Abuse
Items per page:
5