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Used 2020 Mitsubishi Outlander PHEV SUV Consumer Reviews

3.3 out of 5 stars
14 reviews

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Pros
Cons
5 out of 5 stars

Great plug-in hybrid for a very specific driver

hk, 11/18/2019
updated 05/20/2021
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
65 of 65 people found this review helpful

If you cannot regularly plug in this car, your mpg will be middling to poor. If your regularly commute/daily drive greatly exceeds the PHEV's electrical range (about 24 miles) you will also see lower mpg savings. However, if you are like me, and drive on average 30-40 miles per day, can plug in your car every night, want the option to be able to use gasoline on long road trips and not have to worry about charging, then this car can be a great car for you. After owning it for about 2 years, I'm averaging 90 mpg. Combined with the additional electric costs, I'm still spending a lot less than half compared to my previous 25mpg car. On road trips as long as know when to charge the battery (using the gas engine) I'm still getting 35-45 MPG. I think the 25mpg rating that the EPA gives this car is assuming you start with an empty battery and never switch to electric mode, because I almost never get MPG that low The state and federal tax credits made this car far more affordable than the other PHEV currently available which are more luxury brands. I don't know why this car is getting such low or mixed reviews. I'm pretty happy with it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I like the 2020 GT

andy, 11/14/2019
updated 05/18/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
28 of 28 people found this review helpful

I have had a 2020 GT for about 6 months now. It has enough range for my daily drive and when I want to hit the road no problem.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

There aren't many like it, for what it is...

JM, 02/12/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
19 of 19 people found this review helpful

it's fine. This is my 3rd (PH)EV. I previously had the Fiat 500e and Chevy Bolt. I was looking for an EV SUV around $40k-$50k with 300+ range. Unfortunately, these don't exist yet. However, it looks as if we'll be getting some EV SUV's & trucks in the next few years so I opted for a 2 year lease on a Mitsubishi Outlander GT PHEV. I've only had the car for a few days, but decent size, slightly elevated ride height for better visibility, and numerous safety features (land departure, blind spot, etc). After 1 round trip commute on the 405 fwy, the battery was just about depleted. However, I have a level 2 charger in my garage and at work. Also, once my carpool lane purple sticker arrives, I'll be driving a little faster and letting the battery charge. For what it is, it's fine. I also have a 4runner TRD Pro so the Outlander will just be a daily driver so again, it's fine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Not built for Canadian Winters

David, 02/29/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
27 of 28 people found this review helpful

I am choosing to rate the vehicle a 2 star for the following reasons: - Only Mitsubishi dealers can service the vehicle, and there are very limited numbers of dealers in Central and Northern Canada. -The gas engine does not properly run at -30° Celcius -The battery and circuits freeze at -20° Celcius and below. This does not allow the vehicle to start properly if at all (stayed plugged in for one week straight and still would not start) - The catalytic converter already requires a full replacement (granted it will be completed at no cost to me under warranty) despite only having 1,750 km of mostly highway driving. -The plastic charge port covers are extremely brittle and snapped on the first use ($685 for just the part as it only comes in a package, and is not covered under warranty) -Fuel economy is generally good, around 7 L/100 km -Technology in the GT model is fantastic, only complaint being not having wireless charging. -Adaptavie cruise control is fantastic, and cuts out when the systems senses loss of traction (in my case a very deep puddle of water on the passenger side)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Great technology - mediocre vehicle

Andre Dumais, 05/20/2020
updated 05/28/2024
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
20 of 22 people found this review helpful

We've had our Outlander PHEV for almost 3 year now. The Plug-in Hybrid technology is amazing. We get about 3 months per tank of fuel (CDN)$60 in the summer. It's bit worse in the winter. The technology is fantastic, if you are ok with lousy performance (which is OK with us), this thing has no power. But where this car really sucks is in it's design. Its like a bunch of engineers just said, that' good enough. they need to hire some designers. - There is no storage, you can't put your cell phone anywhere while driving. - The windshield wipers do not have an intermittent mode, only "auto", which is useless in the winter. - All of the notifications use the same beep, so you don't know what safety feature is active. Lane Departure? Blind Spot Detection? Braking warning? They all use the same tone. - Material finish is sub-par and internal panels don't fit well together - The driver's seat rocks back and forth when you accelerate/brake - The in-dash display controls are terrible and non-intuitive - Button positions are in blind spots, you can't see them while driving - Heated seats use toggle buttons, so if you leave them on, they stay on. Not good feature for a battery operated vehicle - Fuel efficiency when riding in hybrid mode is lousy. North of 8L/100km. Bottom line, it's a good grocery-getter and fantastic for short distance commutes. However, if you are expecting a luxury vehicle, which is reasonable when you spend more than $50K on a car, you will be disappointed We bought this car because we wanted an AWD, Plug In Hybrid and there are few on the market. For the extra $10K, I will buy the Volvo XC60 next time.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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