2017 Mercedes-Benz Metris Review
Price: $15,999





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Edmunds' Expert Review
Pros
- Cargo area is larger than those of small-van competitors
- Payload and towing ratings are at the top of small-van class
- More maneuverable than full-size vans
Cons
- Premium fuel is required
- More expensive than the budget-friendly competition
What’s new
A new Worker variant is available for both Cargo and Passenger models. They come with the same standard features of the regular models, and the limited number of configurations allows for a lower base price.
Vehicle overview
Small vans are ideal for contractors and shuttle fleets that have substantial cargo or transportation requirements but don't need large, expensive full-size vans. They are far easier to navigate crowded city centers than their larger counterparts, and their modest capabilities allow for more fuel-efficient engines. But for some uses, they just aren't big enough. Enter the 2017 Mercedes-Benz Metris. It splits the size difference between small and full-size vans, becoming the only midsize cargo and passenger van on the market.
For sale near Columbus, GA
46 listings
- $15,999great price$4,921 below market
- 58,124 miles
- No accidents, 2 owners, corporate fleet vehicle
- 2 Seats, 21 City / 24 Hwy MPG
- Auto Expo Corp (98 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Stability Control
- 5000lb Towing Capaci...
Close
Located in Smyrna, GA
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (21 City/24 Highway)
Listing Information:
VIN: WD3PG2EA4H3323897
Stock: 323897
Certified Pre-Owned: No - $10,400
- 237,604 miles
- 1 accident, 2 owners, taxi vehicle
- Corp Auto (156 mi away)
Close
Located in Cleveland, GA
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: WD4PG2EE0H3308134
Stock: 308134
Certified Pre-Owned: No
Despite the premium nameplate, the Metris doesn't cost much more than its smaller competitors. You pay a little more than rivals for the larger cargo area, as well as the option for three-row passenger seating (not all vans in this segment offer additional seating behind the front row). With 208 horsepower on tap, the Metris is also considerably more powerful than the others yet returns similar fuel economy. Prospective buyers shouldn't be discouraged by the fancy badge and slightly higher price.
Edmunds' Expert Rating
3.5 / 5You need a great deal of versatility from your commercial van, and the 2017 Mercedes-Benz Metris delivers in spades. It has a sizable cargo and/or passenger area, yet the Metris is still easy to maneuver and drive. This is the van to get if other small or full-size vans don't meet your needs.
Scorecard
Overall | 3.5 / 5 |
Driving | 4.0 |
Comfort | 3.0 |
Interior | 3.5 |
Utility | 5.0 |
Technology | 3.0 |
Driving
4.0The Metris is easily the top performer in its class, with a strong engine, a smooth-shifting transmission and impressive brakes. It handles well, too.
Acceleration
4.0The turbocharged 2.0-liter engine generates 208 horsepower and 258 pound-feet of torque. It is energetic compared to what you'll find in other small cargo vans. Our test Metris zipped from 0 to 60 mph in a quick 7.9 seconds. The seven-speed automatic offers Comfort, Eco and Manual shift modes.
Braking
4.0During everyday driving, the Metris' brake pedal is progressive and easy to modulate. In our panic-braking test, the 4,200-pound Metris stopped from 60 mph in 119 feet, the best stopping distance in the segment.
Steering
4.0The precise steering imbues this van with some nice qualities. It feels nimble around town and stable on the highway. We just wish the hard and seemingly unfinished plastic of the steering wheel was more pleasant to grip.
Handling
4.0We don't set our handling expectations very high for cargo vans like the Metris. However, the Metris is far from sloppy and even somewhat fun to wheel around, which makes city driving much less of a chore.
Drivability
4.0The engine is responsive, and the transmission downshifts quickly to help slow the van smoothly to a stop. The optional auto stop-start operates smoothly in the background. Crosswinds are noticeable despite the load-adaptive stability control with Crosswind Assist.
Comfort
3.0Road and tire noise is pervasive on the freeway. Around town it's more forgivable. Comfort is otherwise commendable. The manually adjustable seats are comfortable enough for longer stints, the ride is agreeable, and climate controls easy to operate.
Seat comfort
4.0Considering the simplicity of the driver's seat, it is surprisingly comfortable, even after three hours in the saddle. There's a decent amount of lateral support for a cargo van. The basic manual seat adjustments, however, don't offer much personalization.
Ride comfort
4.0The Metris is a fairly comfortable cruiser and handles road imperfections, both large and small, without complaint. We noticed little difference in ride quality between driving the van empty and filled with several hundred pounds of equipment.
Noise & vibration
2.5As might be expected, the empty cargo area booms and rattles with road and tire noise. Thin walls and a thin floor are to blame. In the wind it wooshes like a washing machine filling with water. Fill the space with gear and the drone diminishes considerably but not completely.
Climate control
4.0Our car was equipped with an optional automatic air-conditioning feature. Set the dial to a given temperature and lock the car. At unlock, the A/C cools the cabin in anticipation of your arrival without using the engine. Climate controls themselves are simple: one dial for fan speed, one for temp.
Interior
3.5Most people will find it easy to climb into and out of this van. But there are seating position limitations once behind the wheel. Headroom and elbow room are ample. As can be expected from the Cargo model, the lack of windows reduces outward visibility, even with the available rearview camera.
Ease of use
4.0The Metris uses switches we've seen in past Mercedes products, so most controls are straightforward and easy to use. Dials simplify functions where possible, though it could be argued that there are too many buttons alongside the navigation screen. All controls are easy to reach.
Getting in/getting out
4.0The step-in height for this van is just 18.5 inches, which means that is as high as you have to lift a foot to get in. That puts the seat bottom at just the right height to slide in and out easily. Flat seat cushions aid this even more.
Driving position
3.0The seat-to-steering wheel position will be awkward for some drivers, and the manual seat adjustments don't afford a ton of adjustment. The steering wheel tilts, but without the benefit of a telescopic adjustment, there is little opportunity to adjust the seat to your exact liking.
Roominess
4.0Two front seats are the only obstacles to a completely open interior, so roominess is not a problem. Plenty of headroom and elbow room up front. If there is anything we'd like more of, it's legroom. A somewhat long dashboard and tall windshield add a sense of spaciousness for front passengers.
Visibility
3.0The Metris Cargo is a panel van, which means no windows and poor visibility. A rearview camera is optional but it's aimed too low, providing a visible range from the bumper to a few feet behind it. The front pillars are wide and create blind spots, an issue especially evident when turning.
Quality
4.0Our Metris test van appeared well-built inside and out. There were no squeaks or rattles aside from those inherent, and acceptable, in a vehicle built without soundproofing in mind. Frequently touched surfaces were of smooth material except for the rough-finished steering wheel.
Utility
5.0Many features are available at additional cost to customize the cargo area, though small-item storage is limited. The same can be said for other cargo-specific vans. Overall, it's a very capable van for hauling and getting work done. In the area of utility, the Metris is as capable as its peers.
Small-item storage
3.0Small-item storage is limited for front passengers. There are two in-dash bins, two cupholders and clipboard-sized cutouts on top of the dashboard.
Cargo space
4.0Like its competitors, the Metris offers cargo area features such as variable cargo tie-down positions, partitions, LED lighting and sliding cargo doors. Its 186 cubic feet of cargo volume is average. You can get a rear liftgate or swing-out rear cargo doors that open outward 270 degrees.
Towing
5.0The Metris Cargo has a 5,000-pound towing capacity. There isn't another van in this segment that comes close. It is also prewired for trailer use and has a 3.46 axle ratio. A trailer hitch is sold as optional equipment.
Hauling
5.0The Metris Cargo has a 2,502-pound payload capacity while its peers have an 1,800-pound capacity or less. It also has a best-in-class gross vehicle weight rating (GVWR) of 6,724 pounds.
Technology
3.0There is just enough technology in the Metris to get by. Nothing here is cutting-edge. But for a workhorse cargo van, the Metris has just about everything you'll need.
Audio & navigation
3.0The Metris Cargo covers the basics: a 5.8-inch navigation screen, AM/FM radio, a USB port and auxiliary jack. The navigation functionality is of entry-level quality but feels sufficient in this application. The same can be said of the five-speaker audio system up front.
Smartphone integration
3.0Bluetooth is standard in the Metris. Phone pairing is fairly logical, and it is easy enough to use the hands-free feature without too much distraction from the road.
Voice control
2.5Our test vehicle did not have voice controls. Navigation voice controls are an option through the Multi-Function Wheel package, but they do not work for phone controls. Phone-based features such as Siri can be used as a work-around.
Which Metris does Edmunds recommend?
Each 2017 Mercedes-Benz Metris variant has its own advantages. Business owners looking for a basic van will likely be just fine with the Worker Cargo. Price-competitive and painted exclusively in white, it's ready for your business's graphics right out of the box. If you want to use the Metris as a people-hauler, go for the standard Passenger model. It offers a greater degree of customization to impress your riders. Consider getting a package with the optional synthetic leather to drive that point home. Whatever model you choose, make sure to get a Metris with the rearview camera.
Compare 2017 Mercedes-Benz Metris trim levels
Helpful trims summary and side-by-side comparison chart
2017 Mercedes-Benz Metris models
The 2017 Mercedes-Benz Metris can be outfitted for work duty (with a completely open space behind the front bucket seats) or seven- or eight-seat passenger hauling. It's available in four versions. The Metris Cargo is the one with an expansive cargo area, while the Passenger fills that space with two rows of seating. There are also Worker Cargo and Worker Passenger versions that cost less than their non-Worker counterparts in exchange for a shorter list of available features.
Powering the Metris is a turbocharged 2.0-liter four-cylinder engine (208 horsepower, 258 pound-feet of torque) that drives the rear wheels through a seven-speed automatic transmission. Standard features include 17-inch steel wheels, automatic headlights, remote locking and unlocking, air-conditioning, wheel-mounted shift paddles, Bluetooth and a five-speaker audio system with a USB port.
Some additional standard features depend on which Metris you buy. A 5.8-inch color screen is included on standard models and optional on Worker models (which otherwise come with a simple monochrome display). Passenger and Worker Passenger models also get a rearview mirror, rear air-conditioning and a nine-speaker audio system. All Metris vans have sliding rear doors. Further back, you'll find 270-degree swing-out rear cargo doors standard on the Metris Cargo while all others get 180-degree rear cargo doors.
The list of available option packages for the Worker Cargo is relatively short. You can get the Convenience package (automatic wipers, heated mirrors, a rearview camera, cruise control, the color display and LED cargo area lighting) and the Utility package (Convenience package plus roof rails, a rearview mirror, a leather-wrapped multifunction steering wheel, a driver information display, a heated rear window, blind-spot monitoring, rails on the cargo floor and sides and tie-downs).
On the Worker Passenger, there's also the Appearance package (Convenience plus alloy wheels, body-colored bumpers, roof rails, a rear liftgate instead of the swing-out cargo doors, a heated rear window and simulated leather upholstery) and the Comfort package (all contents of the Utility and Appearance packages plus power-sliding rear doors).
Options are broken apart into more cost-effective packages in the Cargo and Passenger models, allowing buyers to mix and match the features they want. Notable combinations include the Cold Weather package (heated front seats, a heated windshield washer system and an upgraded heater); the Premium Safety package (Utility plus lane departure warning, forward collision warning and automated parallel parking); and the Driver Comfort package (a comfort-tuned suspension and upgraded seats with lumbar support).
Many of the options listed above are offered as stand-alone choices, as are a trailer hitch, rear privacy glass, chrome interior trim and a backup alarm. Mercedes' MasterUpfitter program allows buyers to further customize Metris Cargo vans to their business needs.

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Cost to Drive
Monthly estimates based on costs in Georgia
$207/mo for Metris Worker Cargo
Metris Worker Cargo
vs
$192/mo
Avg. Large Minivan
Reliability
The 2017 Mercedes-Benz Metris has a 4 years / 50,000 miles basic warranty and 14 recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #1 out of 3 among Luxury Minivans. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
3 out of 5 stars3/5Average
#1 out of 3 among Luxury Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$977/yr
vs. $1,114/yr
for Average Luxury Minivan
for Average Luxury Minivan
Frequency
1.81x/yr
vs. 3.01x/yr
for Average Luxury Minivan
for Average Luxury Minivan
Severity
8.9%
vs. 14.4%
for Average Luxury Minivan
for Average Luxury Minivan
powered by RepairPal
Recalls
14 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 22V482000
- Manufacturer Recall Number:
- VS2LASTRE
- Number of vehicles affected:
- 24359
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
- Defect Consequence:
- An overloaded vehicle may cause tire failure, increasing the risk of a crash.
- Corrective Action:
- Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed on September 1, 2022. A second notice will be sent once remedy parts become available, anticipated December 2023. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
- Recall Number:
- 22V134000
- Manufacturer Recall Number:
- VS2KRAUCH
- Number of vehicles affected:
- 42132
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
- Defect Consequence:
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Corrective Action:
- Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
- Recall Number:
- 22V099000
- Manufacturer Recall Number:
- VS2RUEKAM
- Number of vehicles affected:
- 17093
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
- Defect Consequence:
- A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
- Corrective Action:
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
- Recall Number:
- 22V066000
- Manufacturer Recall Number:
- VS2BE42BRE
- Number of vehicles affected:
- 28743
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
- Defect Consequence:
- A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
- Corrective Action:
- Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
- Recall Number:
- 21V055000
- Manufacturer Recall Number:
- VSXHERMPOS
- Number of vehicles affected:
- 84345
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Defect Consequence:
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall is expected to begin April 6, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
- Recall Number:
- 19V715000
- Manufacturer Recall Number:
- VS2SITZAB
- Manufactured from:
- 2015-02-05 to 2019-09-11
- Number of vehicles affected:
- 15160
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Defect Consequence:
- If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Corrective Action:
- DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. The recall is expected to begin November 22, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
- Recall Number:
- 19V290000
- Manufacturer Recall Number:
- VS2SCHRALU
- Manufactured from:
- 2015-02-02 to 2016-08-31
- Number of vehicles affected:
- 9471
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
- Defect Consequence:
- Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
- Recall Number:
- 18V837000
- Manufactured from:
- 2015-03-02 to 2017-03-15
- Number of vehicles affected:
- 12383
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
- Defect Consequence:
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Corrective Action:
- DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
- Recall Number:
- 18V497000
- Manufactured from:
- 2017-11-15 to 2018-01-09
- Number of vehicles affected:
- 6
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
- Defect Consequence:
- If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Recall Number:
- 18V335000
- Manufactured from:
- 2015-03-31 to 2017-05-11
- Number of vehicles affected:
- 7433
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
- Defect Consequence:
- Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Recall Number:
- 17V651000
- Manufactured from:
- 2017-06-06 to 2017-06-10
- Number of vehicles affected:
- 109
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
- Defect Consequence:
- The loss of a front wheel would increase the risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
- Recall Number:
- 17V595000
- Manufactured from:
- 2015-02-11 to 2017-05-31
- Number of vehicles affected:
- 3
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
- Defect Consequence:
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
- Recall Number:
- 17V148000
- Manufactured from:
- 2016-02-27 to 2017-01-02
- Number of vehicles affected:
- 72
- Defect Description:
- Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
- Defect Consequence:
- If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
- Corrective Action:
- DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.
- Recall Number:
- 16V935000
- Manufactured from:
- 2016-09-09 to 2016-09-28
- Number of vehicles affected:
- 22
- Defect Description:
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
- Defect Consequence:
- An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
- Corrective Action:
- DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 4 years / 50,000 miles
- Rust Warranty
- 4 years / 50,000 miles
- Roadside assistance Warranty
- 4 years / 50,000 miles
Mercedes-Benz Metris Owner Reviews
Most Helpful Owner Reviews
Trending topics
Road trip review
4 out of 5 starsNorfla71, 07/29/2017
2017 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
Van is borrowed from my mother, who put just under 3,000 miles on it in about 6 months. Taking a trip with the family for 3 weeks, starting in Jacksonville, FL, going through DC, Hershey, Columbus and Dayton, Ohio, Dearborn, Michigan and back through NC before returning home; about , 2,000 miles roundtrip. First leg from Jax to DC, about 750 miles non-stop. After 4 hours needed to get a … seat cushion for extra support. Being based on a cargo van none of the seats are very comfortable, even with the optional "drivers comfort" package; rear seats are atrocious (zero adjustability; about as utilitarian as church pews). However, both kids got their own seats for a change, so little complaining. Otherwise, dated infotainment worked for my needs, and navigation got us where we needed. Powertrain is excellent; much more useable power then expected. Engine and transmission work especially well together to get and keep van moving. Seem-less shifting if left alone; however, use the paddles to downshift and the trans gets confused for a second, not sure if it needs to be in higher or lower gear. Once sorted acceleration is great; cruise control is very responsive. We hit the usual DC area rush hour traffic and the van made it much easier to navigate, much less stress. MPG is impressive, getting about 25 overall on 87 octane, and have been running it the entire trip without issue. Anyone considering one of these keep the commercial roots in mind; any of the minivans or 3 row crossovers would be much better suited for comfort; however, for an overall package, you can't beat the overall utility. Finally, I got stuck in a dead end street, about 2 lanes wide. Not wanting to back up into a busy street I turned that van completely around without backing up; the turn circle is so tight you need to be mindful of curves. Backup camera could be better (limited field of vision, not very wide or deep behind) but the lines are helpful, and kept us from damage. For a commercial van it's quiet and comfortable; very smooth ride even on rough Maryland roads. I also like the ability to sweep out the floor and wipe off the optional MBtex vinyl seats.
Functional not plush
5 out of 5 starsPWRving2013, 05/01/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
This is a functional, versatile van. We love the clean, minimalistic styling inside and outside. Rear wheel drive makes for lighter steering feel. Great towing and load capacity. Very peppy and fuel efficient powertrain. Non-fatigueing, comfortable to drive, seating sits up higher. I have had large vans, and minivans. This a good size. Overall, not a family hauler. A great multi-use … vehicle for camping, day trips, home center purchases and daily driver. We recently got rid of our diesel cars. This runs on regular fuel.
A spectacular example of function over form
5 out of 5 starsMatt Difanis, 09/19/2016
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
I meandered into the purchsae of the Mercedes Metris when I needed to shed my 2006 Meredes R500--Mercedes' since discontinued not-a-minivan, three-row family hauler, which was the closest thing to a minivan in the M-B lineup until now. For most, the Metris would not be a suitable replacement for the luxuriously appointed R-Class with two to four more cylinders than the Metris. However, … in recent years, my needs were for a more utilitarian, practical hauler for people and things (including large things), and I was tired of frequent four-figure repair bills on something as complex as the R-Class. While relatively spartan inside, the vehicle is attractive and functional, with well thought out removable cup holders, lights, power ports, and heating and a/c vents. What you won't get are entertainment screens, premium audio, adjustable rear seats, or even folding rear seats. But all rows hold actual adults with easy ingress and egress (including with the optional 8th seat, which mine has). While the seats don't do tricks, they do come out (but you may find your will to live waning in the process due to their heft), which makes for a cavernous volume when needed--much more so than with minivan fold-flat seats, which still consume space in the vehicle. Acceleration isn't breathtaking, of course, but it is truly excellent in the context of a 2.0L four-banger pulling such a large and capable vehicle. Much like a diesel, it is extremely responsive under light throttle, but flooring the accelerator doesn't produce THAT much more oomph. I towed a 1,500 pound trailer last week, and I was shocked how little I noticed it. Steering is spectacular, likely owing to the rear drive architecture. Its on-centeredness is better than that of my Audi A6. And the overall handling feel is remarkably planted and free of leaning for a vehicle that is so tall and boxy. Mine has the optional additional battery and high output alternator. I have a 3,000 watt power inverter professionally installed and connected to that auxiliary battery, so I can power PA audio gear or other items from the vehicle in locations where power is not available. Besides the clumsiness of removing the seats, my only other gripe is with the infotainment system. I wish M-B offered an upgrade option. The combination of screen size and interface are pretty terrible, and it is such a good looking vehicle that I think M-B could snag more families with a better offering here. Audio system is fine by utility vehicle standards, but certainly lacks the low end of any German carmakers' premium audio system offerings in luxury vehicles. For me, though, it will be used occasionally for family hauling and will mostly be deployed for my small business.
Nice little Benz two seater
4 out of 5 starsRon S, 01/27/2017
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
Perfect size, good quality and a nice ride make this van a good purchase. With Mfg incentive a good price made this worth the extra money. Needed a 8 ft bed so this beat the competition hands down. I would like a few more of the options, but the dealers did not stock vans with the extra safety options. The van really needs to have larger mirrors to view the blind spots, adding a … stick-on is not a good option for an already small mirror. Ride is nice, handling is great and noise is minimal, just wish it was fwd or awd for northern climates.
We have a limited number of reviews for the 2017 Mercedes-Benz Metris, so we've included reviews for other years of the Metris since its last redesign.
2017 Metris Highlights
Worker Cargo
Base MSRP Excludes Destination Fee | $25,995 |
---|---|
Engine Type | Gas |
Combined MPG | 22 MPG |
Cost to Drive | $207/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 186.0 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Metris models:
- Hill Start Assist
- Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
- Blind-Spot Assist
- Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
- Collision Prevention Assist
- Sounds an alert if the Metris is approaching the vehicle in front too quickly.
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