2019 Mercedes-Benz Metris Review

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Electrical system:software

Recall Number: 

22V360000

Manufacturer Recall Number: 

VS2SIMKOM/

Number of vehicles affected: 

19937

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Defect Consequence: 

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action: 

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Recall Number: 

22V134000

Manufacturer Recall Number: 

VS2KRAUCH

Number of vehicles affected: 

42132

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

Defect Consequence: 

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Corrective Action: 

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Service brakes, hydraulic:fluid

Recall Number: 

22V066000

Manufacturer Recall Number: 

VS2BE42BRE

Number of vehicles affected: 

28743

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

Defect Consequence: 

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Corrective Action: 

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Electrical system:software

Recall Number: 

21V055000

Manufacturer Recall Number: 

VSXHERMPOS

Number of vehicles affected: 

84345

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Defect Consequence: 

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall is expected to begin April 6, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Service brakes, hydraulic:foundation components:hoses, lines/piping, and fi

Recall Number: 

20V729000

Manufacturer Recall Number: 

VS2BREMPOS

Number of vehicles affected: 

562

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

Defect Consequence: 

The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Power train:driveline:driveshaft

Recall Number: 

20V340000

Manufacturer Recall Number: 

VS2DREIGE

Number of vehicles affected: 

12

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

Defect Consequence: 

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

Corrective Action: 

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Electrical system:12v/24v/48v battery

Recall Number: 

19V715000

Manufacturer Recall Number: 

VS2SITZAB

Manufactured from: 

2015-02-05 to 2019-09-11

Number of vehicles affected: 

15160

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Defect Consequence: 

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Corrective Action: 

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Unknown or other

Recall Number: 

19V693000

Manufacturer Recall Number: 

VSX566ZP25

Manufactured from: 

2018-04-12 to 2019-09-20

Number of vehicles affected: 

19

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Defect Consequence: 

Failure to identify loose safety related parts can increase the risk of crash and injury.

Corrective Action: 

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Seats:front assembly:head restraint

Recall Number: 

19V666000

Manufacturer Recall Number: 

VS2KOPFSTU

Manufactured from: 

2019-01-31 to 2019-05-01

Number of vehicles affected: 

29

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

Defect Consequence: 

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Corrective Action: 

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Equipment:other:owners/service/other manual

Recall Number: 

19V545000

Manufacturer Recall Number: 

VS2BAFV

Manufactured from: 

2019-01-16 to 2019-03-29

Number of vehicles affected: 

2

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Defect Consequence: 

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Steering

Recall Number: 

19V489000

Manufacturer Recall Number: 

VS2LENKEPS

Manufactured from: 

2018-07-11 to 2018-07-11

Number of vehicles affected: 

2

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Defect Consequence: 

An unexpected loss of power steering assist can increase the risk of crash.

Corrective Action: 

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Unknown or other

Recall Number: 

19V222000

Manufacturer Recall Number: 

VSX566ZP25

Manufactured from: 

2018-04-12 to 2018-12-28

Number of vehicles affected: 

7

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Defect Consequence: 

Failure to identify loose safety related parts can increase the risk of crash and injury.

Corrective Action: 

DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.