Used 2013 Kia Optima Sedan Consumer Reviews
warranty? Not so much
Before my bumper to bumper warranty was up. I started having issues with my air-conditioning and my passanger side window. I brought it into the dealership ( I needed a oil change anyways) so they said the air-conditioning is working fine and they don't hear any issues with the window. Low and behold the air conditioning is working great and the window is going up and down without any problems. Jump ahead about 4 months and here I am again at the dealership and the air-conditioning is broken along with the window. They confirmed they were both broken and it would cost me about $4,000 to fix and of course I'm now over the 60,000 mile warranty by a thousand miles and is of course no longer under warranty. I find it amazing things start braking down after the warranty is up. Now I get the luxury of driving a car in 100+ heat and I can't even roll the window down. LUCKY ME!!!
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Better than expected...
This car delivers. Everything that it says it does...it does. The power is quick, responsive and really makes the car fun to drive. It handles with the precision of a European counterpart. I have been impressed with the features that are offered inside the cabin as well. I would have never pictured myself in a Korean car as I have been a Japanese owner all of my life. The quality and fit of the car have really sealed the deal for me. I am not sure if I could recommend a car more highly. Kia has been excellent with all the maintenance and follow up. It has been better than expected.
If I could go back in time.
The last five years have been very rough for me, my marriage end after 25 years ,I lost my job of 20 years and I had to sell my home that I absolutely loved. Then I purchased a 2013 Kia Optima and wow I couldn't believe things could get worse. Before 40,000 miles the starter died ,not long after that the head light control stick shorted out and also the main panel for automatic windows stopped working and to top it off 6 months later I couldn't get the key out of the ignition which cost me more money. I cant wait to get rid of this car, the electronics are complete garbage, this car is having to many issues for its age. I would never tell anyone to purchase this vehicle, and its cheap manufacturing .
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Never again.
Bought used in 2015. 18 months later, the engine seized up while driving. Kia replaced with a refurbished engine. One year later, the refurbished engine seized up while driving. Kia replaced again with another refurbished engine. Too many recalls on this vehicle to count. Replaced headlight bulbs at least a half dozen times since purchase. No words for how disappointed I am in this car.
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Fantastic car, backed up by an excellent company!
I bought my Optima, freshly graduated from college, back in September of 2012. Between commuting, family visits, and running a business, I have managed to put over 147,500 miles on it at the time of writing this review. The car is incredibly comfortable and relaxing to drive, with spacious and supportive seats, extremely responsive steering (I never understood these "numb-steering" reviews), well-designed tech, and a quiet interior. Up until mile ~147,490 I never had any major issues with the car; at that point, however, a major engine problem did arise. I won't go into all the gory details, but Kia did a fantastic job taking care of me, despite being outside of warranty (it is worth noting that I have been meticulous about staying on top of regular servicing/maintenance). Not many companies would stand behind their product like they do, which is what inspired me to write this review. Just got the car back last night, drove it close to 60 miles over the past 16 hours, and it feels as great as the day I bought it. If you get an Optima and maintain it as you should, you will be very happy with both the driving experience as well as the level of customer service they provide. Well done, Kia!
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