Used 2020 Jeep Wrangler Consumer Reviews
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We have a limited number of reviews for the 2020 Wrangler, so we've included reviews for other years of the Wrangler since its last redesign.
More than what I thought
Happy Customer, 05/09/2020
2020 Jeep Wrangler Sport S 2dr SUV 4WD (3.6L 6cyl 6M)
44 of 47 people found this review helpful
We bought a 2020 Jeep Wrangler 2 door Sport S with tech package, turbo 4 cylinder engine, and 3-piece hardtop over two months ago. I have put on about 2,600 mostly city miles, and we seriously could not be happier with the truck. We absolutely LOVE it more now than when we bought it! PROS: The sounds system is pretty good (we did not option it higher, but it sounds much better than our previous two vehicles), the big screen works well with Uconnect system, which is really great and super intuitive. The Wrangler looks awesome. The quality of our truck has been totally fine so far (really no complaints). I love how some other Wrangler owners in the area wave hello when passing! Our Wrangler came with extra hardtop insulation option, and believe it or not, I highly recommend opting for the hardtop insulation because our Wrangler is much quieter on our local choppy and crappy freeways than our previous 2008 Honda CRV and about as quiet as our previous 2014 Subaru Crosstrek. The engine performance has exceeded expectations. Granted, I drive conservatively, but I am averaging 26 mpg, which blows me away considering the that our vehicle has aerodynamics only a little better than a brick AND this average mpg easily beats our averages from our old, underpowered CRV and matches what we got with our 2014 Subaru Crosstrek. I love the commanding view of the road, which makes seeing and predicting traffic much easier. Because our Wrangler is a 2-door, it's not very long, so parking in the city is super easy, especially with the big screen and back up camera. The handling and steering pretty good, once you get used to them and as long as you are not trying to defy the laws of gravity. CONS: Not much cargo room. The truck is tall and heavy, so do not expect sports car handling. Take it easy and you will be happy. The steering is a little slower than almost every vehicle I have driven in the past, something to get used to, but it matches the handling (don’t want fast, twitchy steering on a tall, heavy vehicle). That’s it. Due to covid, we have not taken the vehicle far or ventured off road. We expect to do that sometime soon, and I expect the best off roading. So the fact that this vehicle offers so much more capability than our old crossover SUVs, and exceeds them in many respects, has made us super impressed. I highly recommend a Jeep Wrangler!
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Old and modern
Philip Ghyzel, 03/15/2020
2020 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
46 of 50 people found this review helpful
Got sport 2 door with manual transmission and AC, and have driven 1100 miles so far. Love bikini blue color. Small infotainment screen is all I need, in fact I prefer it to some of the larger ones I’ve had on other vehicles. Connectivity with your device is as with most newer vehicles. Back up camera gives adequate picture for safety on small screen. Base radio has excellent sound quality, and very good reception. Manual door locks, window cranks, and mirror adjustment has taken a little getting used to, but it’s not a major issue. I’m very pleased with the styling both interior and exterior, I purposely got a more basic vehicle, but it’s styling is sharp, and classic. I particularly like the look and feel of the shifter, it has the right heft to it. I like the vehicle information available through the driver information system, it’s a nice presentation easy to scroll through, with some customization available. I have driven interstate, state highway, and small city/town type driving thus far. I like the gear ratios in the vehicle. 1st and 2nd are about like any other manual, 3rd is reasonable anywhere from 25 to 50, 4th from 35 to 60, 5th is good 45 and up, and 6th is only good for 70 or more on interstate. All those numbers are dependent on individual situational needs of course. The instant economy feature in the information system helps get the best economy out of the vehicle, and makes me smoother and less of a lead foot. According to the trip calculator and onboard systems I have averaged 24.8 mpg combined over the life of the vehicle. Driving 73 in cruise in 6th gear, with normal traffic adjustments I averaged 25.5 mpg on a long interstate trip with AC on most of the time. Going faster economy went down, and noise went up, low 70s was a sweet spot. Driving in small town and rural highway, cruising at 63 mph in 5th gear when possible, I averaged 27.3 mpg on a 60 mile drive. Over a tank of gas I drove 354 miles on 14.5 gallons, averaging 24.4 mpg. Over that same trip, the onboard system had me averaging 25.1 mpg, a 3% difference. This could be due to idling time, and/ or differences in fill up level, but I feel the onboard numbers are reasonably accurate. I am pleasantly surprised by economy numbers. It handles well. It has a short wheelbase and big tires, which may contribute to a bit of driftiness, but it is a necessary trade off for the off road capability. I haven’t been off road yet, but I have no doubt of it’s legendary abilities. I will have to get it muddy eventually. Visibility is excellent in all directions with big, well placed, manually adjusted mirrors. One thing I didn’t anticipate is how many bugs hit the near vertical windshield compared to more aerodynamic cars. I will be using the high end bug cleaning wiper fluid. Overall, I love it. It has exceeded my expectation.
2020 Jeep Wrangler for sale near you
3 of 149 listings
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2018 Jeep Sahara
Christopher Lewless, 10/28/2018
2019 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
83 of 92 people found this review helpful
I’ve always wanted a Sahara but spend a lot of time on expressways and take a bunch of calls from my car. The reviews I’ve read have held true...the new Sahara is really quiet on the expressway. The Bluetooth is fantastic. I opted For the 4 cylinder turbo engine and couldn’t be happier. The materials seem top notch. Switching from a Chrysler 300C has been an adjustment, but if you’re looking for a sweet daily driver SUV, the new Jeep is hard to beat.
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Steering problem with JL Wrangler
Disappointed JL Owner, 10/07/2019
2019 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
67 of 74 people found this review helpful
I purchased my 2019 Jeep Wrangler Unlimited Rubicon about one week ago. As I write this review, my Rubicon has about 300 miles on it. I'd love to give the Jeep a 5-star review, because it's a fantastic machine. But the vehicle has a problem with the steering that keeps me from recommending the JL - a problem that, in my opinion, is a significant safety issue. I had a long drive home from the dealership where I purchased my new Rubicon, but it didn't take long to realize how hard it was to keep the vehicle in my lane. When driving at highway speed, particularly, it constantly wanders from one side of the lane to the other, to the point where I have to keep both hands on the wheel and make constant adjustments to stay in my lane. It's as if there's excessive play in the wheel. At first I thought maybe it's just a "Jeep thing." But this is my second Rubicon - my first being a 2013 2-Door JK - and it never behaved this way. In researching Jeep Wrangler JLs prior to my purchase, I somehow missed all the complaints and reports of steering issues with the new JLs. Had I seen this, I would at least have been a more informed buyer. It wasn't until I began looking into whether there is some sort of adjustment or fix for the problem that I became aware that many other JL owners have encountered this steering problem. To date, the NHTSA has logged 138 complaints for the 2019 Wrangler JL. 121 of these complaints are related to steering issues. That's 88%! For 2018 models, there are 654 steering complaints. That's 76% of the total 858 complaints. I bought this Jeep, in part, so that my wife and I would have a better vehicle for taking trips - to see parts of our great Nation that we haven't seen, and to get to places that you need a Jeep to get to. As it stands, I'm not sure if we'll use the Jeep for this purpose. Driving the JL on the highway - having to constantly keep both hands on the wheel and make frequent adjustments - is tiring. I do hope Jeep comes up with a fix for this so that we - and others - can fully enjoy what the new Jeep JLs have to offer.
Happy JLU Sport S
JLU Fan, 03/22/2020
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
9 of 9 people found this review helpful
Previous vehicle was a Toyota Tacoma, which was great. But I have always wanted a Jeep. And my only regret is that I waited so long to get a Jeep. I wanted a 2-door, but I have a fam of 4...so i went with a JLU. Didn’t need the Rubicon extras, but i wanted more than the basics, so went with a Sport S. I love it. I got the “premium soft top,” which I highly recommend. I was concerned about noise...not an issue at all. I got cloth seats to save a buck. Wish I had gotten leather b/c of dog hair. I got the 3.6, 6 spd., and love it. I know there is a recall, but I haven’t had any of those issues. Also tested the 4cyl with 8-sp auto, which had more pep, but I wanted manual. I recommend tha largest screen w/ CarPlay, skip Sirius/XM, but get the alpine speaker upgrade. I don’t go rock crawling, but i do go off- payment...so regular Sport S is more than capable for my needs. I love my Jeep and highly recommend it. It isn’t your grandmother’s Cadillac or a Lexus SUV, so there’s going to be some noise. But it is a Jeep...and that’s what I wanted.
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