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2025 Jeep Grand Cherokee Consumer Reviews

3.3 out of 5 stars
33 reviews

Pricing

Edmunds suggests you pay
$37,849
Prices based on sales in SC thru 8/11/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.

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1 out of 5 stars

Worst vehicle and worst company

David, 01/19/2025
2025 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 23 people found this review helpful

I ordered a brand new fully loaded Grand Cherokee L and was so excited about it. The vehicle did not work properly the day i picked it up and it was in the show getting fixed monthly. Electrical problems, mechanical problems and once they had the vehicle for a month trying to g to repair it. Jeep would not replace my lemon so i sold it for a huge loss 14 months after i bought it. Jeep company will never, never see a penny from me again. Lithia also will never again make a dime off me. A friend of mine also had an identical experience with the exact same vehicle and dealership. One star is one too many for that piece of junk.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

This new Jeep is luxury from top to bottom!

Laur, 03/14/2024
2024 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

Love the way it handles, has great turning radius. Still getting used to lane assist, and the bigger touch screen.

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5 out of 5 stars

Summit Reserve, First American Lux SUV Purchase

VS, 02/12/2024
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 10 people found this review helpful

I was looking to upgrade from my 2019 Volvo XC90 to a new one. Also considered going back to Land Rover, but by chance came across the GC Summit Reserve mentioned in an online review. Took one for a couple of test drives and was pleasantly surprised. 3 things... 1) Ride height is exceptional 2) the interior was unexpected and 3) safety features. I purchased the Summit Reserve given my tastes and prior European SUV purchases and remain satisfied with our purchase as well as excited to drive it each day. It's incredibly comfortable and the Tulepo tan leather is soft. For the price paid, it should have come with a longer warranty like it's competitors and as mentioned to the dealer, they need to step up their facilities with the clientele expectations and experience. However none of that is a show stopper. Not a single issue like with our LR. Very satisfied with my first American luxury SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Crappy jeep

J Cott, 08/07/2024
2024 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
10 of 12 people found this review helpful

Not very user friendly . I personally hate this Jeep . Key fob only works about half of the time. The radio controls are wacky. I have had several jeeps this by far is the worst and most expensive, not recommended.

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1 out of 5 stars

Big upgrade from my 4Runner

AG in TX, 02/02/2025
updated 08/12/2025
2024 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

Made the switch from 2013 4Runner (great car and my son now drives it) to Grand Cherokee since no new 4Runners currently for sale and bare bones Land Cruiser was almost 50% more than a Limited GC. Land Cruiser interior is almost all hard plastics—Toyota jacking up prices while going cheaper on materials. Happy with the Jeep so far. It’s got awesome value, great features on the Limited and the UConnect has been great. I’m 6’3” and like that it is nimble to drive but has plenty of room for me (with grown kids I don’t need a 3 row SUV). Mileage so so but that’s been the only con so far; when they upgrade to Hurricane engine that will be fixed. Overall very happy and surprised Jeep doesn’t give the press Limited examples to drive so they can see how great an option it is at the price point. I do wish Jeep would offer 4Lo on Limited package but that’s just a suggestion not a deal breaker. UPDATE: I used to work at the assembly plant where my new Jeep GC was built. So I really wanted to love my new Jeep. But in just seven months it's already been towed to the dealership, spent almost two weeks at the dealership over two visits due to a dead battery and then a misaligned hood rubbing the fender. I'm now battling with the customer care to get the paint damage from the hood resolved. Overall, it's been an extremely disappointing ownership experience. Keep your sanity and buy Toyota/Lexus/Honda/Acura instead of dealing with this. This Jeep has already been in the shop more than my 10+ year old 4Runner and MDX combined! Jeep leadership should be ashamed of themselves.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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