2025 Jeep Grand Cherokee Consumer Reviews
Pricing
Laredo A - $38,490 MSRP
Edmunds suggests you pay
$35,799Prices based on sales in OH thru 6/2/25
Final assembly in USA
We have a limited number of reviews for the 2025 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.
Wow, what a Jeep!
Strategist, 07/16/2024
2024 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful
I just bought a 2024 Jeep Grand Cherokee Overland to replace a 2023 Hyundai Santa Fe. I was knocked over by the exterior styling of the Grand Cherokee, so I checked it out and fell in love with in. I really liked my Hyundai, by the way, but the Grand Cherokee looks so much better, inside and out, and it drives like a SUV. I especially like the air shocks because I like to lift the Jeep up for better on-road vision. They also make the ride really smooth! Ventilated seats were a must because my wife's cancer therapy (5 years worth) makes her hot all the time. They are the coolest ventilated seats we found. We also tested a BMW X5, which had decent ventilated seats but not as good as our Jeep. Seat comfort was important to me because I have a pinched nerve in my back and the Grand Cherokee seats are about as good as it gets. The acceleration is good for a heavy SUV and it feels solid on the road. Handles well. The lane assist system is not as good as the Hyundai, which is about the only thing I liked better about it. Well, that's not true. The gas mileage on the Hyundai was about 2 miles per gallon better, but it wasn't a 4-wheel drive. I got a great deal on the Overland trim model. Would definitely buy it again. Very happy customer.
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Stunning, But a Total Lemon at 300 Miles
2025JeepIssues, 03/14/2025
2025 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 9 people found this review helpful
Great looks and drive, but totally unreliable with very weak customer support, based on our experience. Wouldn’t consciously recommend this car to my parents, friends, or anyone… maybe to my enemies. Brand-new 2025 Jeep Grand Cherokee Summit Reserve, stunning car, but ours died at 300 miles due to a major electrical defect. Jeep forced invasive repairs, but it failed again. Obvious lemon. In our experience, Jeep Wave has been helpless. Jeep Retention is stalling—no callbacks, no emails, and preemptively labeled us ‘High Risk’ in their system. They dismissed a rightful replacement or buyback, instead pushing lowball offers and arbitration, disregarding consumer protection rights. This is Stellantis’ (FCA) failure. If you’re in a similar situation: Hire a lawyer, file with the Attorney General, and demand your rights. Unethical. Unacceptable. How is this happening in the U.S.? The Good: - Beautiful inside and out (Summit Reserve) - Great features—massage seats, McIntosh sound system, etc. - True SUV with air suspension—not just another crossover - Comfortable family ride with smooth and responsive driving dynamics (V6) - Good value and safety, on paper - Made in the USA The Bad: - Inconsistent reliability (hit or miss) - Steep depreciation - Weak customer support - Lack of commitment to consumer protection rights - Our dealer has expressed frustration with Stellantis/FCA
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2025 Jeep Grand Cherokee for sale near you
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- Limited 4dr SUVMSRP: $54,5106 mi away
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Summit Reserve, First American Lux SUV Purchase
VS, 02/12/2024
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
I was looking to upgrade from my 2019 Volvo XC90 to a new one. Also considered going back to Land Rover, but by chance came across the GC Summit Reserve mentioned in an online review. Took one for a couple of test drives and was pleasantly surprised. 3 things... 1) Ride height is exceptional 2) the interior was unexpected and 3) safety features. I purchased the Summit Reserve given my tastes and prior European SUV purchases and remain satisfied with our purchase as well as excited to drive it each day. It's incredibly comfortable and the Tulepo tan leather is soft. For the price paid, it should have come with a longer warranty like it's competitors and as mentioned to the dealer, they need to step up their facilities with the clientele expectations and experience. However none of that is a show stopper. Not a single issue like with our LR. Very satisfied with my first American luxury SUV.
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Crappy jeep
J Cott, 08/07/2024
2024 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
7 of 8 people found this review helpful
Not very user friendly . I personally hate this Jeep . Key fob only works about half of the time. The radio controls are wacky. I have had several jeeps this by far is the worst and most expensive, not recommended.
This new Jeep is luxury from top to bottom!
Laur, 03/14/2024
2024 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Love the way it handles, has great turning radius. Still getting used to lane assist, and the bigger touch screen.