2024 Jeep Grand Cherokee Consumer Reviews
Pricing
Laredo A - $38,290 MSRP
Edmunds suggests you pay
$33,462Prices based on sales in IA thru 8/11/25
Final assembly in USA
We have a limited number of reviews for the 2024 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.
Do not be fooled! Build quality is TRASH
mogodude22, 10/18/2024
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
51 of 52 people found this review helpful
I had been shopping around for a new vehicle and was so impressed by how gorgeous the 2024 GC Summit Reserve was especially in the Rocky Mountain Grey over Tupelo interior. I ended up finding one brand new $15,000 under MSRP about 10 hours away so I excitedly drove out to get it. Not even 5 months later and only 6,000 miles on the vehicle, I noticed small drops of water leaking through the sunroof. Then water came out of the microphone vent over the passenger seat and the car has a distinct musty smell to it. Jeep corporate has been zero help and I have decided to bite the bullet and kiss off $10,000 in losses to just get rid of this heap of junk. There is a serious design flaw in that they did not use any trim pieces around where the headliner connects to the ceiling so in this case, water indeed got behind the headliner and I have no idea how long this has been going on for. Once again, this car is brand new, 5 months old and has a sticker price of $71,000. Truly the worst choice I could have made and please learn from my mistake and buy ANYTHING else. Jeep has accomplished the impossible and made a Range Rover appear to be reliable. The dealer network is absolute garbage, with no fixes and no loaner cars. The service manager had the audacity to tell me I would need to rent a car from Enterprise at $55 a day but they also are not sure of a solution to this issue AND they are not sure how much damage has been done. The warranty is absolutely useless and while the interior is gorgeous, I promise a musty odor and damp sensation will make it less appealing. I truly hope others can learn from my mistakes and I understand now why the vehicles are leaving the lot with such huge incentives - the market is the best gauge for this. I would never buy another Stellantis product again, in fact, I would not even recommend one to my worse enemy. As if the interior leak was not bad enough, when I brought it home from the dealership, I noticed the car looked a little off in ride height. I grabbed my level and sure enough - the air suspension is malfunctioning as the vehicle is dipping to the passenger side about 3 degrees. Once again, this car is 5 months old and has less than 6,000 miles. With this insanely poor build quality, I would be shocked if it even makes it to it's first oil change! Please save yourself the $10,000 mistake that I made, you would be better off just standing in your front yard lighting hundred dollar bills on fire instead of wasting time and money on this steaming heap of [non-permissible content eremoved]. No wonder Stellantis is laying off workers and slashing their prices, they truly are not even a tenth of the company Jeep used to be and I would never recommend a single product. Save yourself! Don't be ignorant like I was - I thought oh this is just a few people with some bad luck. WRONG - these things are a pile, I have truly never had a less reliable car in my life. Their issues absolutely need to be investigated for a class action lawsuit but until then, please steer clear. Just about any other vehicle is far better and will offer you the absolute least in terms of being able to survive rain or the car wash.
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Only 300 miles, broke down
victor ortiz-velez, 04/30/2023
updated 05/07/2024
2023 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
70 of 72 people found this review helpful
This was my 3 Jeep Grand Cherokee so I trusted it was going to be good or better, wrong. It is back at the dealership. While driving it turned itself off and gave me two different error messages. The dealership Miami Lakes Automall don’t answer the phone or return my messages As part of my lemon law lawsuit on May 3 2024 I finally was able to surrender the vehicle back to Jeep, almost a year later
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2024 Jeep Grand Cherokee for sale near you
Showing 3 of 103 listings
- Laredo 4dr SUVMSRP: $31,998In-stock online
- Limited 4dr SUVMSRP: $32,590In-stock online
- Limited 4dr SUVMSRP: $39,990In-stock online
See all 103 listings
41 years building Jeeps, quality still suffers
Jeff, 06/08/2023
2023 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
53 of 56 people found this review helpful
I purchased a 2023 Jeep Grand Cherokee Overland with 9 miles for 62K ridiculous. I now have 5K miles. However, it's not been without its weird issues or noises. I love how it looks, comfortable and nice features. That's where it ends. To start for 62K, you should have more standard features, you have to buy so many packages to get everything you want, like a 3D camera that should be standard at this price. Didn't think of it when I bought it assuming it had it, it does not without the extra tech package. Within the first week, my speaker on the drivers side, sounded like it was distorted, dealer said it was a defective speaker in the door, so they replaced that. Nope still coming from dash and now a twitter speaker ordered and I was told it's a service bulletin and another dealer said sure enough that one is defective too. I'm getting odd noises everywhere, when the car downshifts and breaking sometimes you can hear what sounds like a guitar string under the drivers side snapping and when electronics turn on all kinds of weird clicks happen especially backing out of the driveway you can hear an almost sloshing sound from the back under the truck. The fit and finish is also not very good, if you follow the body lines they are not perfect and this very true with the rocker molding on the drivers side. So much so that the technician at Jeep couldn't believe it and ordered a new one to be sent to the body shop to be painted, they said they'd call me when it was ready to install. That was a month ago. The transmission has shifted funny too on occasion. I don't have any more faith in Jeep, I tried, I just traded my 2014 Jeep Grand Cherokee that has the typical issues of that year including a dashboard wrinkle that Jeep denied they'd pay to replace as well as 3 timing chain cover oil leaks at $1500 each time to repair. I'm done. After this Jeep, moving on to companies that care about quality build and quality control and taking care of their customers. I'm a 5 time Jeep owner, but this is it. A new 62K Jeep brand new should not be giving me noices and other issues or concerns so fast.
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Nice SUV. Too bad it’s unreliable
Brad and Joanne , 05/06/2024
2023 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 16 people found this review helpful
Leased a new 2023 Jeep Grand Cherokee from South Hills Jeep in McMurray, PA. After 2 months we began hearing unrecognizable noises/grinds. Then the vehicle slowed to a stop while driving about 40 mph. Dealership did diagnosis but nothing showed up. One more time and I’ll get another Honda or Toyota. This is our 4th Jeep, first with issues. Not acceptable. Expected more from the dealer.
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I gave it a shot and what a disappointment.
James DC, 01/10/2025
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
23 of 24 people found this review helpful
This review should be taken as a notice for anyone that decides to purchase a product from FAC/Stellantis My issues are regarding my Jeep Grand Cherokee Summit Reserve, brand-new, over a year. 1st Problem – March 28 (in the shop for 8 days) – TOW EVENT. The vehicle stopped IN AN ACTIVE INTERSECTION! Complaint: 4x4 and check engine light on – burnt smell in the cab, throttle sluggish. Repair: Vacuum line / ECM 2nd Problem – April 14 (in the shop for 32 days) – TOW EVENT Complaint: Vehicle lost all power while driving, throttle, brake control, all systems shut off. – Vehicle had to be towed to dealership. Repair: Jeep needed a whole new catalytic converter 3rd Problem – May 22 (in the shop for 25 days) – TOW EVENT Complaint: Jeeps front suspension unable to raise, rear suspension raised, and unable to lower. Air suspension light on. Repair: Air suspension shocks Other “small” issues that came up over the summer. • Air suspension at time raises to Off-Road height 1 without being engaged. • Loud crackling sound in front end when braking, no issues with break response. • Rear seat belt does not buckle. • Infotainment system requires reset, systems shuts-off sporadically. • In dash display when it map guidance mode is on, at times goes blank during navigation • Leak at passenger side window/door 68 days until last major incident 4th Problem: Oct 6 – TOW EVENT – Again, the vehicle stopping in an active intersection. Complaint: Vehicle on road travelling and lost all power, throttle, brake control, all systems shut off. Unable to engage hazards, unit started smoking – tow truck driver unable to engage neutral without manually forcing the vehicle. Repair: Service Manager advised, they could not start the vehicle, needed a new starter, alternator, batteries and an ENTIRE NEW TRANSMISSION! During this whole ordeal, I’ve had trips disrupted, and multiple loaner vehicles. This brand new Jeep was in the shop for more than 120 days, over 8 months. Since the last repair, the dealer as well as Stellantis has gone silent because everything was a warrantable repair and where I live there are no lemons laws. I’ve since gotten rid of the vehicle, taking a loss, but if you have no confidence in the vehicle you’re driving, get rid of it.
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