Used 2018 Jeep Grand Cherokee Upland SUV Review
Consumer reviews
Read what other owners think about the 2018 Jeep Grand Cherokee Upland SUV.
Most helpful consumer reviews
Bells and Whistles
Mike Landis, Broomall, PA, 06/21/2018
2018 Jeep Grand Cherokee Upland 4dr SUV 4WD (3.6L 6cyl 8A)
Thought I would give a USA automobile industry another chance. Have not owned a USA Made Auto since 1989. I now remember why! This vehicle is so bad that I decided to buy out my lease in 1 yr....sell it for a loss.....and buy a 2016 CPO: Acura MDX or Lexus 350 or 450; that is if the Bells Whistles in this vehicle don't kill me first. Nothing electronic makes any sense on the … vehicle. To see the clock the whole electronics set up must be turned on. To turn it on you must first turn on the RADIO then MUTE IT. What's that all about?. Then a PC screen with about 10 icons are displayed. There are NO instruction booklets for UCONNECT or the Navigation system. Fortunately I am a Computer Programmer and can figure it out. I telephoned Jeep and they sent me (because the dealer doesn't give you one) a 650 page Owners Manual. They told me the Owners Manual is on the Autos PC but you can't read it while the car is in motion. So if you need something, and you instruct your passenger to read it he/she cannot until you stop the car. So get this: If you want to just sit around and browse through the owners manual to learn how to operate your $44000.00 vehicle, you have to sit in your vehicle. Happy Jeep was able to send me a hard copy. The ride is bumpier than the test vehicle that they used. (Can't figure that one out) The test vehicle drove like a Lexus 450. This car I feel every crack in the highway. Keyless entry is dangerous. Should be called "Brainless Entry" Last week I went to church, parked the car and luckily I backed in and had to cross in front of the engine to get to the church and realized the engine was still running. Another poor fact about keyless entry: e.g. One night your wife goes grocery shopping and hiding behind the vehicle on the PASSENGER SIDE is a 'mugger'. As she grabs the door handle HIS door unlocks!!!!!!! Now HANDLING: In this vehicle you cannot take your eyes of the road for a nano-second or you will end up in a tree. The response is way too quick and very dangerous. So, don't admire the scenery. My last four cars were a 1992 Acura Legend, a 1996 Honda Passport, a 2005 Acura MDX. All exceptional. Kept the Acura MDX for 13 yrs and now realize that I should have kept it. Extremely disappointed. MPG not as promised. Open Road I got 21. Around town 15. Average 17 Getting back to the NAV system Compare: 2005 ACURA I simple had to enter ANY business phone # and it would display the Business and the route (That was 13 yrs ago) Update disk Acura very simple. Purchase the disk and put it in the CDR drive. Jeep from what I understand is a nightmare process.
2018 Grand Cherokee review and service
RK, Loveland, CO, 06/13/2018
2018 Jeep Grand Cherokee Upland 4dr SUV 4WD (3.6L 6cyl 8A)
The lease purchase process went well. I love the look of the upland package. What I am less than happy about is some of the service related components when getting the vehicle prepared for pickup and related accessories.
Edmunds Summary Review of the 2018 Jeep Grand Cherokee Upland SUV
What’s new
- A new high-performance Trackhawk model joins the lineup
- Standard equipment now includes 7-inch entertainment touchscreen
- Part of the fourth Grand Cherokee generation introduced for 2011
Pros & Cons
- Pro:Plush interior with plentiful luxury and technology
- Pro:Enough off-road ability to conquer practically any trail
- Pro:Available V8 engines offer substantial power
- Pro:Impressive tow ratings for the class
- Con:Firm ride quality may disappoint, even with air suspension
- Con:Limited cargo capacity compared to top rivals
Which Grand Cherokee does Edmunds recommend?
There's no bad Grand Cherokee in the lineup, and picking one is largely about getting the capabilities you want or need. But if we had to choose just one, we'd go with the Trailhawk trim level. With special features such as off-road skid plates and low range gearing, it's prepared for any trail you might want to tackle. It's still useful for your daily commute, too, and can be fitted with pretty much all of Jeep's luxury-oriented features.
Full Edmunds Review: 2018 Jeep Grand Cherokee SUV
Driving
With many available engines and trim levels, there's a lot to choose from on the Grand Cherokee, but no matter which model you go with, off-road performance is rather good, even if handling isn't top-notch. The top-level Summit model we tested is the only Grand Cherokee that's not Trail Rated.
Comfort
The Grand Cherokee has excellent sound deadening, plus supportive seats and plenty of room to stretch out. Although we expected good things from the air suspension, it suffers in the city, struggling to soak up smaller bumps.
Interior
Jeep's most recent improvements certainly make the Grand Cherokee's cabin a nice place to be. The Uconnect infotainment system, materials and controls are at the top of the class, though the touchscreen forces too many steps for certain functions.
Utility
The Jeep Grand Cherokee is a capable tow rig and has decent cargo space. But three-row SUVs offer even more interior space.
Technology
Though the Uconnect system in the Jeep Grand Cherokee is one of the most user-friendly on the market, our test vehicle had several issues with reliability during operation. Knobs often failed to respond to inputs, and the satellite radio cut out so many times that we lost track.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2018 Jeep Grand Cherokee in Ohio is:
not availableLegal