Used 2014 Jeep Grand Cherokee SRT Consumer Reviews
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Great Jeep, horrible Service
Kevin, 02/16/2019
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
4 of 9 people found this review helpful
I've enjoyed my jeep over the years, found it to be something I enjoy driving, usually doesn't have problems and I feel safe. The problems started right away however but weren't a huge deal, the only way to charge your phone also slaves the phone to the car which means calls and listening to music must go through the car but the jeeps technology is awful and doesn't work well. Its complicated and honestly has resulted in several times when my phone has died because plugging my phone in the charge means I can't use the phone. Secondly the way in which you shift into park, reverse and drive is awful! Even after this many years I am constantly making mistakes, on many occasions I've tapped the shifter and all of a sudden I find the car in neutral which has almost caused a few accidents. Finally my car horn died, I took it in 10 weeks ago now and the dealership said they would get back to me when they had the part in. Months later the dealership is still telling me Jeep has yet to send them the part. Then I called Jeep to get things moving because it's illegal to drive my car without a working horn and the person I spoke with was rude and less than helpful! At this point, I either have to sell my Jeep because Jeep can't produce a simple part or get this fixed!
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Awesome ride!
Tim, 02/06/2018
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
2 of 4 people found this review helpful
Love the look and feel of the Jeep SRT! Power, handling and controls are top of the line.
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2014 Cherokee Limited diesel
JoAnn Hennings, 10/21/2015
updated 04/24/2017
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
6 of 19 people found this review helpful
30,000 mi. Had 2 catalytic converters. 7 engine lights. frustrating to have a new car that strands you a 100 miles from home. Even with appointments car is not always looked at on that day. Not right. Always excuse they are short in techs. (So you can an be out 2 days without a car) Oil changes are ok. $60 oil filter on diesel, + oil + labor. first car I SOLD with such low mileage because I was of being in the shop and unreliable
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never again, i'm happy with my new honda
cody, 05/06/2016
updated 05/16/2023
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
1 of 17 people found this review helpful
this car vibrates and makes a rumbling noise when shifting lots of road noise since the last post this car vibrates more than ever I don't use the Eco mode which is the problem, to begin with, but co. didn't want to fix it. The eco mode never worked would never buy another... update now the vibration has gotten worse and of course, the co is now free of any obligation to do anything but count their profit, but wait do i want to buy another one? It's get-back time. since I posted i have purchased a new honda crv, we keep the Jeep to pull a teardrop trailer and sets in the garage during the winter i drive it around the block to keep things working, I have had to replace the soft plug which required removing a lot of the engine cost over two grand. no more jeep for me.
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